Sometimes Windows Server 2003 R2 (guest) cannot shutdown

[Edward Yang]

I installed a Windows Server 2003 R2 inside Virtual Box. I had observed several times that this guest OS could not shutdown properly - it stayed with a blank screen.

I'm 99% sure that it's a problem of Virtual Box because I have never had such a problem with other VMs (VPC, VMWare).

[Frank Mehnert]

Unfortunately all 4 logs you attached show that the machine was shut down cleanly.

[Edward Yang]

No actually.

If you look at the most recent VBox.log, you will find the last 2 lines:

16:08:30.579 Changing the VM state from 'DESTROYING' to 'TERMINATED'. 16:08:32.647 ERROR [COM]: aRC=E_ACCESSDENIED (0x80070005) aIID={515e8e8d-f932-4d8e-9f32-79a52aead882} aComponent={Console} aText={The virtual machine is not powered up}, preserve=false

I think it's a very simple mistake in logic. The VM was indeed shutdown, but when it was changed from 'DESTROYING' to 'TERMINATED', program logic somehow thinks the VM is not powered up, which is true since it was destroying. But this should not be an error, instead program logic should consider 'DESTROYING' to 'TERMINATED' is valid.

[Frank Mehnert]

Moment. The line Changing the VM state from 'DESTROYING' to 'TERMINATED'. is independent from the next line and there is no sign that the VM was not properly terminated. But ok, in the description you say that the guest window stayed with a black screen. So it's definitely something wrong.

[Edward Yang]

I was installing the latest 4.0.4 addition in this guest OS and rebooting, and it seems the VM is dead. By examining the log file I see it's constantly appending the following same line to the log file:

00:27:44.756 ERROR [COM]: aRC=VBOX_E_IPRT_ERROR (0x80bb0005) aIID={09eed313-cd56-4d06-bd56-fac0f716b5dd} aComponent={Display} aText={Could not take a screenshot (VERR_TRY_AGAIN)}, preserve=fals

[Edward Yang]

And, again the guest window stayed with a blank (not black) screen - it's the screen just before powering off.

[Edward Yang]

Have to power off the VM

[Edward Yang]

Changing the VM state from 'DESTROYING' to 'TERMINATED'

[Edward Yang]

Attaching a new log file.

The log shows the VM was shutdown correctly, but the UI window stayed blank.

[Edward Yang]

It's an old issue. Please close it.

[Frank Mehnert]

Thanks!