Opened 13 years ago
Last modified 10 years ago
#7800 closed defect
TurboTax 2010 will not install, if guest additions are installed — at Initial Version
| Reported by: | Robert E Laughlin | Owned by: | |
|---|---|---|---|
| Component: | guest additions | Version: | VirtualBox 3.2.12 |
| Keywords: | Cc: | ||
| Guest type: | Windows | Host type: | Linux |
Description
I have successfully used VirtualBox since it first came out. This is the first problem that I have had with it. Since I haven't had a problem I did not know to make sure what log file showed the problem first. I am attaching four log files to this.
Host Fedora 13; Guest Windows XP (all updates): Guest Additions installed
This year TurboTax would not install. I tried repeatedly. I have access to another Windows XP so I tried to install TruboTax there and it worked. Then I had an idea. I created a new machine and loaded Windows XP. I did not install the Guest additions on the new machine. TurboTax install and ran just fine. I removed the machine, made another one, loaded the guest additions, and tried to load TurboTax. It did not install. I removed the machine, made another machine, loaded Windows XP, without the Guest Additions, and TurboTax installed and ran.just fine. I am moving every thing over to the new machine, so I can live with what I have. I just think that you should know about this.
The turbo tax error message is "1935 an error occurred during installation"
I hope that you can find this and correct it.
Bob Laughlin
