Ticket #7800 (closed defect: obsolete)

Opened 8 years ago

Last modified 4 years ago

TurboTax 2010 will not install, if guest additions are installed

Reported by: relaughlin Owned by:
Priority: major Component: guest additions
Version: VirtualBox 3.2.12 Keywords:
Cc: Guest type: Windows
Host type: Linux

Description (last modified by frank) (diff)

I have successfully used VirtualBox since it first came out. This is the first problem that I have had with it. Since I haven't had a problem I did not know to make sure what log file showed the problem first. I am attaching four log files to this.

Host Fedora 13; Guest Windows XP (all updates): Guest Additions installed

This year TurboTax would not install. I tried repeatedly. I have access to another Windows XP so I tried to install TruboTax there and it worked. Then I had an idea. I created a new machine and loaded Windows XP. I did not install the Guest additions on the new machine. TurboTax install and ran just fine. I removed the machine, made another one, loaded the guest additions, and tried to load TurboTax. It did not install. I removed the machine, made another machine, loaded Windows XP, without the Guest Additions, and TurboTax installed and ran.just fine. I am moving every thing over to the new machine, so I can live with what I have. I just think that you should know about this.

The turbo tax error message is "1935 an error occurred during installation"

I hope that you can find this and correct it.

Bob Laughlin


belswindows-2010-12-05-12-50-52.log Download (75.1 KB) - added by relaughlin 8 years ago.

Change History

Changed 8 years ago by relaughlin

comment:1 Changed 4 years ago by frank

  • Status changed from new to closed
  • Resolution set to obsolete
  • Description modified (diff)
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