VirtualBox

Ticket #7577 (closed defect: fixed)

Opened 4 years ago

Last modified 3 years ago

GraphOn Go-Global on X64 virtual machine causes BSOD on real machine -> fixed in SVN

Reported by: piotr Owned by:
Priority: blocker Component: other
Version: VirtualBox 3.2.10 Keywords:
Cc: Guest type: Windows
Host type: other

Description

Host: Windows XP Pro SP3 X86. Guest: Windows Server 2008 SP2 X64. BSOD occurs on host after installing GraphOn Go-Global 4.0.0.8304 (terminal services/application publishing software) and rebooting Win 2008).

Attachments

VBox hardware accel Full.log Download (41.1 KB) - added by piotr 4 years ago.
Display Settings -> Advanced Settings -> Troubleshoot -> Hardware acceleration set to Full
VBox hardware accel None.log Download (47.5 KB) - added by piotr 4 years ago.
Display Settings -> Advanced Settings -> Troubleshoot -> Hardware acceleration set to None
Mini101510-01 hardware accel Full.dmp Download (88.0 KB) - added by piotr 4 years ago.
Mini101510-02 hardware accel None.dmp Download (88.0 KB) - added by piotr 4 years ago.

Change History

comment:1 follow-up: ↓ 3 Changed 4 years ago by sandervl73

This information is not useful without a VBox.log of this session (no, you don't need to wait for your system to crash). A wild guess based on zero information is: turn off 2d & 3d in the guest settings.

Changed 4 years ago by piotr

Display Settings -> Advanced Settings -> Troubleshoot -> Hardware acceleration set to Full

Changed 4 years ago by piotr

Display Settings -> Advanced Settings -> Troubleshoot -> Hardware acceleration set to None

comment:2 Changed 4 years ago by piotr

2d and 3d acceleration is disabled in the guest settings. I've also changed at guest this: Display Settings -> Advanced Settings -> Troubleshoot -> Hardware acceleration from Full to None - it didn't help (BSOD on host again), but log file seems to be longer now. I've attached 2 log files - first with hardware acceleration set to Full on guest system and second with hardware accelearation set to None.

comment:3 in reply to: ↑ 1 Changed 4 years ago by piotr

More details from BSOD: STOP: 0x0000008e (0x80000003,0x9bec9b28,0x9c3328d4,0x00000000) VMMR0.r0

comment:4 Changed 4 years ago by sandervl73

Could you attach the minidump of the BSOD here?

Changed 4 years ago by piotr

Changed 4 years ago by piotr

comment:5 Changed 4 years ago by piotr

Go-Global is application publishing and virtualization solution, something like Microsoft Terminal Services, but it uses their own protocol. Go-Global installs Go-Global Display Driver - maybe this driver causes this problem.

comment:6 follow-up: ↓ 8 Changed 4 years ago by sandervl73

Ok, found the problem. Basically related to running 64-bit guests on 32-bit hosts. You'll have to wait until the next maintenance release, but I can send you a test build if you want.

comment:7 Changed 4 years ago by sandervl73

  • Summary changed from GraphOn Go-Global on X64 virtual machine causes BSOD on real machine to GraphOn Go-Global on X64 virtual machine causes BSOD on real machine -> fixed in SVN

comment:8 in reply to: ↑ 6 Changed 4 years ago by piotr

If that's not a problem, then please send me a test build. Thanks.

comment:9 Changed 4 years ago by sandervl73

You can download a test build  here.

comment:10 Changed 4 years ago by piotr

I've installed test build and there is no BSOD now, but there is another problem - guest system can't start successfully. It displays "Microsoft Corporation" logo while booting and then it freezes with black screen. Should I create a new ticket for this or use this one?

comment:11 Changed 3 years ago by frank

  • Status changed from new to closed
  • Resolution set to fixed

Yes, please create a new ticket if the same still happens with the final 3.2.12 release (which was released just now).

comment:12 Changed 3 years ago by piotr

I've already created a new ticket here: #7612

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