VirtualBox

Ticket #7241 (new defect)

Opened 4 years ago

Last modified 3 years ago

VirtualBox 3.2.6 Guest Additions installation fails with "ERROR: File not found!"

Reported by: John.Keenan Owned by:
Priority: major Component: guest additions
Version: VirtualBox 3.2.6 Keywords:
Cc: Guest type: Windows
Host type: other

Description

Ubuntu host, Windows 2000 guest. With VirtualBox version 3.2.6 the Guest Additions installation fails as follows:

Updating driver for plug'n play devices ...
ERROR: File not found!
ERROR" Could not install files for Windows 2000 / XP / Vista! Installation aborted.

Same problem exists from Device Manager "VirtualBox Graphics Adapter" driver update from Microsoft Windows Update.

See attached VBox.log and install_ui.log.

Attachments

Vbox.log Download (47.5 KB) - added by John.Keenan 4 years ago.
install_ui.log Download (2.3 KB) - added by John.Keenan 3 years ago.
VirtualBox 4.0.4
install.log Download (35.7 KB) - added by John.Keenan 3 years ago.
VirtualBox 4.0.4
setupapi.log Download (7.2 KB) - added by John.Keenan 3 years ago.
VirtualBox 4.0.4
VBoxVideo.inf Download (2.5 KB) - added by John.Keenan 3 years ago.
VirtualBox 4.0.4
VBox.log Download (45.5 KB) - added by John.Keenan 3 years ago.
VirtualBox 4.0.4

Change History

Changed 4 years ago by John.Keenan

comment:1 Changed 4 years ago by frank

  • Guest type changed from other to Windows

comment:2 follow-up: ↓ 3 Changed 4 years ago by pentagonik

Could you please retry the installation of the Guest Addition, this time by using the command line switch "/l" when executing the Guest Additions installer? (e.g. "VBoxWindowsAdditions-x86.exe /l"). This creates another log file in the installation directory called "install.log" which should give us more information about what went wrong. Thanks!

comment:3 in reply to: ↑ 2 Changed 4 years ago by John.Keenan

See attachment install.log.

comment:4 Changed 4 years ago by John.Keenan

Same problem exists with VirtualBox version 3.2.8.

comment:5 Changed 4 years ago by John.Keenan

On a 64 bit Ubundu 10.04 LTS host I have confirmed the same problem exists back to VirtualBox version 3.0.14. Not able to install previous VirtualBox versions.

On a 32 bit Ubundu 10.04 LTS host I have confirmed the same problem exists back to VirtualBox version 3.0.14. Not able to start virtual machine with VirtualBox version 2.2.4. Did not attempt install earlier versions.

comment:6 Changed 4 years ago by pentagonik

Thanks for the log files; unfortunately there's still no sign what actually went wrong. Could you check, after you ran the Guest Additions setup and it failed, whether "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxVideo.inf" does exist? Another helpful thing would be to provide us your "setupapi.log" (or setupapi.dev.log) file in "C:\Windows" right after the Guest Additions setup failed.

comment:7 Changed 4 years ago by John.Keenan

Thanks for looking into this problem.

Same problem exists with VirtualBox version 3.2.10.

The file "C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxVideo.inf" does exist and is attached.

See attached file "C:\WINNT\Setupapi.log"

On the same host machine, a new Windows 2000 install does not have this problem.

It would be very useful if the guest addition installation could continue installing remaining items after an error of this nature occurs with one item.

comment:8 Changed 3 years ago by John.Keenan

Same problem exists with VirtualBox version 3.2.12.

Changed 3 years ago by John.Keenan

VirtualBox 4.0.4

Changed 3 years ago by John.Keenan

VirtualBox 4.0.4

Changed 3 years ago by John.Keenan

VirtualBox 4.0.4

Changed 3 years ago by John.Keenan

VirtualBox 4.0.4

Changed 3 years ago by John.Keenan

VirtualBox 4.0.4

comment:9 Changed 3 years ago by John.Keenan

Same problem exists with VirtualBox version 4.0.4. See attached files from VirtualBox 4.0.4 installation:

o install.log
o install_ui.log
o setupapi.log
o VBox.log
o VBoxVideo.inf


Before trying this installation I manually deleted:

o C:\WINNT\system32\VBox*
o C:\WINNT\system32\driver\VBox*
o C:\Program Files\Oracle\VirtualBox Guest Additions
o C:\Documents and Settings\ ... \Temp\*


After the failed installation I used Dependency Walker to open C:\WINNT\system32\VBox* & C:\WINNT\system32\driver\VBox*. None showed problems (except for the benign apphelp.dll delayed-load error).

Please advise.

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