Ticket #653 (new defect)

Opened 9 years ago

Last modified 6 years ago

usb scanning in vm with canon mp780 gives small blank pages

Reported by: brickbat Owned by:
Priority: major Component: USB
Version: VirtualBox 1.5.0 Keywords: Canon MP780 Scanning
Cc: Guest type: other
Host type: other


I run Ubuntu 7.04 with an XP VM. The virtualbox tools are installed and I have a Canon MP780 multifunction printer/scanner/copier connected via usb. Printing works perfectly but when I try to scan in either the canon supplied program or Adobe Acrobat, I am unsuccessful.

If I try using the adf, pages feed through the machine but seem to go much slower and pause about 4 times per page. The result is small (about 4 per real page) blank pages. So if I try scanning a document of 6 pages, I end up with about 24 small blank pages in Adobe Acrobat even though the page size is set to A4. Running XP natively delivers the correct result.

If I use flatbed, it hangs with 0% scanning. Also running XP natively with the same driver works flawlessly.

Change History

comment:1 Changed 8 years ago by cornbread

Same issue with canon mfc scanner running over network but brother scanner works fine. weird!

comment:2 Changed 8 years ago by frank

  • Component changed from other to USB

comment:3 Changed 6 years ago by frank

  • Priority changed from critical to major
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