VirtualBox

Ticket #6509 (closed defect: duplicate)

Opened 11 years ago

Last modified 11 years ago

Bluescreen when starting a "Ubuntu Linux 64 bit" or "Windows 7 64 bit" install in a corresponding VM on a Windows 7 64 bit host

Reported by: johnwarde Owned by:
Component: other Version: VirtualBox 3.1.6
Keywords: Ubuntu 64 bit Cc:
Guest type: Linux Host type: Windows

Description

My host system is "Windows 7 Ultimate 64 bit", just in case it is significant ... I got my installation DVD of "Windows 7 Ultimate 64 bit" directly from Microsoft (i.e. not from my laptop manufacturer) at a developer conference the day before the Windows 7 launch.

My laptop is a Dell Inspiron 1721 AMD Turion x64 with 4GB factory installed, which I purchased in Jan 2008. You should be able view the rest of my hardware/driver set-up using ...  http://support.euro.dell.com/support/downloads/driverslist.aspx?c=uk&cs=ukbsdt1&l=en&s=gen&catid=&impid=&os=WLH&osl=en&ServiceTag=GM8YF3J&SystemID=INS_PNT_PM_1721 Windows Vista 32 bit was factory installed before upgrading to Windows 7 about 2 weeks ago.

I downloaded and installed "VirtualBox 3.1.6 for Windows hosts x86/amd64" ( http://download.virtualbox.org/virtualbox/3.1.6/VirtualBox-3.1.6-59338-Win.exe).

I created a "Ubuntu Linux 64 bit" virtual machine using the wizard defaults, started the virtual machine with an official Ubuntu 9.10 Server Edition DVD in my drive, I got to select the language but shortly after that I get the blue screen:

A problem has been detected and windows has been shut down to prevent damage to your computer.

A clock interrupt was not received on a secondary processor within the allocated time interval.

? Disable BIOS memory options such as caching or shadowing.

Technical information:
*** STOP: 0x00000101 (0x0000000061, 0x00000000000, 0xFFFFF880009E8180, 0x00000000001)

Other info: I have run the following utilities with positive results:

AMD Virtualization™ Technology and Microsoft® Hyper-V™ System Compatibility Check Utility:  http://support.amd.com/us/Pages/dynamicDetails.aspx?ListID=c5cd2c08-1432-4756-aafa-4d9dc646342f&ItemID=177&lang=us

Microsoft® Hardware-Assisted Virtualization Detection Tool:  http://www.microsoft.com/downloads/details.aspx?FamilyID=0ee2a17f-8538-4619-8d1c-05d27e11adb2&displaylang=en

I have also tried creating a "Windows 7 64 bit" VM and the system either freezes or blue screens at a similar point (I'm guessing when the installer starts to load basic drivers)

Attached files: VirtualBoxMinidumps 032910-35849-01.dmp - first bluescreen with VirtualBox & Ubuntu Linux 9.10 guest 032910-33150-01.dmp - second bluescreen with VirtualBox & Ubuntu Linux 9.10 guest 040810-28844-01.dmp Bluescreen with Windows 7 Ultimate 64 bit guest 040810-26114-01.dmp Bluescreen with Windows 7 Ultimate 64 bit guest 040810-27752-01.dmp Bluescreen with Windows 7 Ultimate 64 bit guest

Windows7x64VM_logs

Thanks in advance for your help,

John

Attachments

VirtualBoxMinidumps.zip Download (117.9 KB) - added by johnwarde 11 years ago.
Windows Minidumps
Windows7x64VM_logs.zip Download (27.1 KB) - added by johnwarde 11 years ago.
VirtualBox Logs for Windows VM

Change History

Changed 11 years ago by johnwarde

Windows Minidumps

Changed 11 years ago by johnwarde

VirtualBox Logs for Windows VM

comment:1 Changed 11 years ago by sandervl73

Sounds like a duplicate of #4179.

comment:2 Changed 11 years ago by sandervl73

Try to find a newer BIOS. Quite likely that the Windows XP compatibility mode (extra download from MS) will crash your system as well. If it does, then it's a BIOS issue, which we can't fix.

comment:3 Changed 11 years ago by johnwarde

I did an upgrade the BIOS from A05 to A07 and their was no change to my existing VM.

However, after more testing(switching on/of settings in VM) I have come to the following conclusions:

When I try to create 64-bit guest VM (Windows or Linux) Virtual Box forces me to enable "VT-x/AMD-V" which causes my laptop to either BSOD, freeze or instant full reboot at the very early stages of installing Windows 7 or Ubuntu.

I can create a working 32-bit guest VM (Windows or Linux) HOWEVER when I enable "VT-x/AMD-V" and/or "Nested Paging" it causes a BSOD, freeze or instant full reboot at the very early stages of starting the 32-bit VM.

Sounds similar to  #4179 although the host and guest systems are reversed.

comment:4 Changed 11 years ago by sandervl73

  • Status changed from new to closed
  • Resolution set to duplicate

I'll close this one as a duplicate then.

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