Ticket #2954 (closed defect: fixed)

Opened 13 years ago

Last modified 11 years ago

Crash when the guest system is being shutted down (3D enabled) -> Fixed in SVN.

Reported by: Andre.Ziegler Owned by:
Component: 3D support Version: VirtualBox 2.2.2
Keywords: crash, OpenGL, 3D Cc:
Guest type: Windows Host type: Windows


When I enable 3D support for guest, install the additions inside the guest and try to shutdown the guest OS VirtualBox stopps and Windows Error Reporting shown this message:

Problemereignisame:	APPCRASH
Anwendungsname:	VirtualBox.exe
Anwendungszeitstempel:	4948cd1a
Fehlermodulname:	VBoxOGLrenderspu.dll_unloaded
Fehlermodulzeitstempel:	4948cd46
Ausnahmecode:	c0000005
Ausnahmeoffset:	031133b8
Betriebsystemversion:	6.0.6001.
Gebietsschema-ID:	1031
Zusatzinformation 1:	fd00
Zusatzinformation 2:	ea6f5fe8924aaa756324d57f87834160
Zusatzinformation 3:	fd00
Zusatzinformation 4:	ea6f5fe8924aaa756324d57f87834160

I tried it with WindowsXP and Windows Vista guests on a Vista Sp1 host system.


VirtualBox_crashdump.7z Download (389.1 KB) - added by Andre.Ziegler 13 years ago.
This is the dump files which is beeing created by the WER service from Vista

Change History

Changed 13 years ago by Andre.Ziegler

This is the dump files which is beeing created by the WER service from Vista

comment:1 Changed 12 years ago by shinji

I can confirm that I am getting these still with 2.2.2. These crashes seem to happen randomly and without cause or reason.

I posted the logs onto pastebin. They were generated with the same VM and both have 3d acceleration enabled (as indicated by the OGL lines near the beginning). The guest is XP Home. I have had this with XP Pro as well. I don't remember if I had it happen with either of my two linux-based VMs as they both have 3d accel on as well.

Good VM start/shutdown:
Aborted VM shutdown:

I actually don't know what is up with the access denied messages in the end. The main difference I see between the two is that the good one has an indicator that shows that the VM state was changed to terminated where the aborted one does not.

comment:2 Changed 12 years ago by Sagaris

I can confirm that issue also with Host and Client are both Vista Business x86 SP1.

Fehlerhafte Anwendung VirtualBox.exe, Version, Zeitstempel 0x49f5fc00, fehlerhaftes Modul VBoxOGLrenderspu.dll_unloaded, Version, Zeitstempel 0x49f5fbd3, Ausnahmecode 0xc0000005, Fehleroffset 0x023133b5, Prozess-ID 0xd10, Anwendungsstartzeit 01c9d6db2fe7dc98.

comment:3 Changed 12 years ago by frank

  • Version changed from VirtualBox 2.1.0 to VirtualBox 2.2.2
  • Summary changed from VirtualBox 2.1.0 crashes when the guest system is being shutted down (when 3D support is enabled for guest) to Crash when the guest system is being shutted down (3D enabled)

shinji, the log for the aborted VM doesn't look like the VM was aborted.

To both of you: Can you provide a minidump?

comment:4 Changed 12 years ago by leonid

Does it happens with 3.0 beta?

comment:5 Changed 12 years ago by sandervl73

  • Status changed from new to closed
  • Resolution set to worksforme

Reopen if it still applies to 3.0.2/3.0.4 please.

comment:6 Changed 12 years ago by TheVegaWarrior

  • Status changed from closed to reopened
  • Resolution worksforme deleted

I have similar crashes. I had them with a Vista host running VBox 3.1.0 when closing (and reverting to snapshot) a XP guest with 3.0.6 additions. I upgraded the Guest Additions to 3.1.0 and I still have the problem. The details reported by Vista are:

Problem signature:

Problem Event Name: APPCRASH Application Name: VirtualBox.exe Application Version: Application Timestamp: 4b13ac4f Fault Module Name: VBoxOGLrenderspu.dll_unloaded Fault Module Version: Fault Module Timestamp: 4b13ac59 Exception Code: c0000005 Exception Offset: 01cc3495 OS Version: 6.0.6002. Locale ID: 2060 Additional Information 1: 2b5e Additional Information 2: d41d8cd98f00b204e9800998ecf8427e Additional Information 3: 5bd4 Additional Information 4: 57d2a4abc2fa2564c3a58a5d05de0315

It is in the same module, but of course, I don't know if it is the same error or something totally different. Feel free to ask me more details if needed. The error is not systematic, but happen quite often. I also don't know if it is better to upgrade to 3.1.2 to test it (altough it doesn't seem this issue has been addressed in the change log) or keep 3.1.0 to be able to track down this problem...

comment:7 Changed 11 years ago by mhanor

#6443 is a duplicate (or related) of this one, althrough GA are not involved (a guest OS is not even necessary), using a Windows XP SP3 host.

comment:8 Changed 11 years ago by leonid

  • Summary changed from Crash when the guest system is being shutted down (3D enabled) to Crash when the guest system is being shutted down (3D enabled) -> Fixed in SVN.

comment:9 Changed 11 years ago by frank

  • Status changed from reopened to closed
  • Resolution set to fixed
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