Ticket #2593 (closed defect: worksforme)
Virtualbox crashes with message "Consider BIOS upgrade"
|Reported by:||dlandmj||Owned by:|
I just installed Virtualbox within Kubuntu Hardy to run Windows XP.
The Windows XP works fine - except that it crashes frequently and, as far as I can see so far, randomly.
When I "send an error report" to Microsoft, I get the message below. I posted this on the Virtualbox forums, and got the suggestion I should try a memory test on the (physical) machine. I did, and the memory is all right.
Consider BIOS upgrade
Microsoft is unable to determine the exact cause of this error. However, this problem was most likely caused by an error in your computer’s random access memory (RAM). RAM is the main internal storage area the computer uses to run programs and store data.
During the crash analysis, we noticed the basic input/output (BIOS) system version on this computer does not match the specifications for the central processing unit (CPU), also known as a processor, that is installed on your computer. This can occur when a newer processor is installed on an older system board or older BIOS. Using a BIOS that does not support the installed processor can result in Windows system crashes. Contact your computer manufacturer or motherboard manufacturer for an updated version of BIOS for your computer's processor.
How do I find my computer manufacturer (OEM)?
Click Start, click Run, type msinfo32, and then click OK. Your computer OEM is listed as the System Manufacturer in the right pane of the System Information window.
Click to go online to see contact information for most computer manufacturers
Upgrading the BIOS version may require moderate to advanced troubleshooting skills. If you are uncomfortable with performing these steps, you might want to consider consulting with paid technical support.
If your computer contains an Intel processor, you can use special utilities to identify your specific processor. Click the following link to go online for more information: Intel Processor Identification Utility