VirtualBox

Ticket #2496 (reopened defect)

Opened 5 years ago

Last modified 3 years ago

VirtualBox causes COMODO Firewall 3.0 AND COMODO Internet Security 3.5 to crash and become unresponsive.

Reported by: Happy-Dude Owned by:
Priority: major Component: other
Version: VirtualBox 2.0.4 Keywords:
Cc: Guest type: Windows
Host type: Windows

Description

NOTE:: Also made notice of this bug on these threads and will attach various crash dumps I have along with dumps from other users who has experienced the same problem--

 https://forums.comodo.com/bug_reports/comodo_firewall_pro_3025_x32_crashes_in_virtualbox-t27744.0.html &  http://forums.virtualbox.org/viewtopic.php?t=9529

This problem is also similar to bug #1279:  http://www.virtualbox.org/ticket/1279

I will add more details from my experiences in this bug report, since #1279 doesn't seem to have gotten any attention.


Alright, so this issue, as far as I can see, has existed since VirtualBox 1.5.2 and still does in the lastest (2.0.4).

What the bug is:

As far as I know (from my experience), COMODO Firewall Pro 3.0.25 installs just fine.

However, during rebooting the virtual machine, COMODO reports a crash, and generates a crash dump. So, at this point, the program has crashed. But afterwards, I was able to see cfp.exe still running with task manager, and the COMODO Firewall icon (on the task tray) becomes unresponsive.

Now, first, I thought it was the programs issue. I also tried my installation disk (which includes CFP 3.0.25, keep reading as to how I did this) with Virtual PC 2007. As it turns out, the Virtual Machine runs just fine.

Once VirtualBox 2.0 came out, it had Virtual PC 07 hard disk compatibility, so I tried it. (Originally, I thought it was a problem during the installation of the disk under VirtualBox.) Unfortunately, same results: COMODO crashes, and Virtual PC still runs fine.

I have since encountered others who has experienced this problem, and I even made note of it with COMODO Forums. And, the devs of COMODO was able to take a look at this issue during the development of COMODO Internet Security 3.5. Unfortunately, its been reported that COMODO is unable to do anything on their part.

What I can conclude from this:: This is a flaw in VirtualBox's design. Something with the COMODO program interacts with the VM and causes the program itself to crash.

Defect in VirtualBox design (since the install works just fine under Virtual PC) An issue that the COMODO developers were unable to fix Issue is not isolated so a certain host type, as reported with ticket #1279

Not an issue with .vhd extension compatibility Not an issue with how the users set up their installs


This is the most detailed info that I am able to give under my own experience. (This is just a copy paste of the COMODO Bug thread I made at  https://forums.comodo.com/bug_reports/comodo_firewall_pro_3025_x32_crashes_in_virtualbox-t27744.0.html .) Read this for more detailed info on what I did, and continue reading with the thread so see other user experiences.


System Info: CPU: Intel Pentium 4 [ at ] 2.8 GHz (32 bit) Operating System: Windows XP Home w/ SP2 *(Virtualized) Windows XP Professional SP3* Other active security software: (Virtualized environment) avast! 4.8 home edition + Windows Defender + Winpatrol + ThreatFire

About problem: Alright, so here's my basic story.

--Running a modded (and legit) XP using programs nLite ( http://www.nliteos.com/) + RVMi ( http://integrator.siginetsoftware.com/index.php?download) + XPize ( http://www.xpize.net/) + WMP11 Slipstreamer ( http://www.boooggy.org/slipstreamer/) Reason for it --> Will eventually reinstall Windows XP to clean up my hard disk and on a new hard disk + wanted a light-weight installation with my customizations

--Using CFP add-on from  http://www.msfn.org/board/Release-Comodo-Firewall-Pro-v302537-t119020.html (yes, that was me posting also, and I believe someone else also ran into a problem there)

--Tested disk on both MS Virtual PC 2007 and Sun VirtualBox 1.66 and later 2.02. VPC '07 = no problem; VirtualBox = problem

--Will provide my last_session.ini from nLite to let you guys know what I did with my installation disk

--Also posted on VirtualBox forums and awaiting reply at  http://forums.virtualbox.org/viewtopic.php?t=9529

SYMPTOM/ PROBLEM: Here's my problem:

--Testing disk on VirtualBox. Setup and runonce things (from nLite) completes, CFP crashes. Also everytime the virtual machine starts up, COMODO would crash.

Tray Icon is still there, but no response from it (double click = nothing) Makes a crash dump file (will attach) Firewall won't work at all afterwards

--Tested disk on Virtual PC 2007 (fresh install also). No problems, runs fine. Set firewall level to Safe mode --or the level that's before the lowest level, ie. second lowest level with least amount of prompts-- (both Firewall and D+)

--VirtualBox 2.02 released, compatibility with VPC native disks done (.vhd I believe). Still had VPC, and tested the .vhd with VirtualBox. Machine boots up, and error results (the same one or the same nature as installing the disk on VirtualBox 1.66).

What I think: This is a problem with VirtualBox's design, not a problem with .vhd compatibility. Since VPC works just fine with the disk, something is up with my configuration on VirtualBox.

I believe it might be a problem with driver integration and the VirtualBox drivers (my guess, but I don't have the time or the luxury to actually test it). I don't think its a problem with whatever else I integrated (software) or my tweaks and settings.

Thanks guys !! If there is anything else you guys need, let me know Smiley !!

Will attach my COMODO crashdump and my last_session.ini from nLite

What I did with my install disk RVMi some things to my disk (included logfile). After, I integrated XPize 4.7 + XPize Darkside (in 2 different sessions, since 1 session itself won't/ doesn't integrate both) with nLite. Then I followed with integrating WMP11 via Booogy's WMP11 slipstreamer. Then the final nLite session with major removals and integrations (last_session included).

Attachments

cfp.zip Download (16.7 KB) - added by Happy-Dude 5 years ago.
Crash dump generated by the CFP 3.0.25.
CIS_beta3_crash_dump_01.zip Download (21.7 KB) - added by Happy-Dude 5 years ago.
COMODO Internet Security 3.5 Beta 3 crash dump
CIS_RC1_crash_dump_01.zip Download (21.8 KB) - added by Happy-Dude 5 years ago.
COMODO Internet Security 3.5 Release Candidate 1 crash dump
cfp-RC2.zip Download (15.6 KB) - added by Happy-Dude 5 years ago.
COMODO Internet Security 3.5 Release Candidate 2 crash dump
Crash_dump_CIS_3.5.53896.424_Vbox_2.0.4_on_XP_Pro_SP3_32_bit.zip Download (16.7 KB) - added by Happy-Dude 5 years ago.
CIS 3.5 Final crash dump from Windows XP Pro SP3
Crash_dump_CIS_3.5.53896.424_Vbox_2.0.4_on_Vista_Business_SP1_32_bit.zip Download (19.1 KB) - added by Happy-Dude 5 years ago.
CIS 3.5 Final crash dump from Windows Vista Business SP1

Change History

Changed 5 years ago by Happy-Dude

Crash dump generated by the CFP 3.0.25.

comment:1 Changed 5 years ago by Happy-Dude

Attached more crash dumps from other users using various development versions of COMODO Internet Security 3.5.

Changed 5 years ago by Happy-Dude

COMODO Internet Security 3.5 Beta 3 crash dump

Changed 5 years ago by Happy-Dude

COMODO Internet Security 3.5 Release Candidate 1 crash dump

Changed 5 years ago by Happy-Dude

COMODO Internet Security 3.5 Release Candidate 2 crash dump

comment:2 in reply to: ↑ description Changed 5 years ago by Happy-Dude

Darn, does anyone know how I can edit the description of the bug?

I wish to add some keywords and other notes to the description (i.e.- COMODO, various guests + hosts) which will help searching for the bug easier.

Anyone?

Changed 5 years ago by Happy-Dude

CIS 3.5 Final crash dump from Windows XP Pro SP3

Changed 5 years ago by Happy-Dude

CIS 3.5 Final crash dump from Windows Vista Business SP1

comment:3 Changed 5 years ago by stealth789

I had the same problem. I installed Comodo Firewall Pro 3.0.25.378 and freeze there was. There's working solution but it's "less" secure. Install Comodo Firewall with only otion firewall! No Defense+ no Leak-Protection when Firewall only option selected. Then it work.

comment:4 Changed 5 years ago by Happy-Dude

Ah, so the flaw is in the D+ integration. I think I should make note of that ;) .

comment:5 Changed 5 years ago by Happy-Dude

[quote]Hello. The problem is indeed on VirtualBox side - it's not supporting vectored interruptsquote

 http://forums.comodo.com/defense_bugs/d_in_virtualbox_causes_cis_cfp_to_crash_and_become_unresponsive-t29861.0.html

comment:6 Changed 5 years ago by sandervl73

Just to clear things up here: you are running comodo on the *host*, right? If so, then then next version will fix this for 32 bits Windows hosts.

comment:7 Changed 5 years ago by sandervl73

  • Summary changed from VirtualBox causes COMODO Firewall 3.0 AND COMODO Internet Security 3.5 to crash and become unresponsive. to VirtualBox causes COMODO Firewall 3.0 AND COMODO Internet Security 3.5 to crash and become unresponsive. -> fixed in SVN

comment:8 Changed 5 years ago by sandervl73

  • Summary changed from VirtualBox causes COMODO Firewall 3.0 AND COMODO Internet Security 3.5 to crash and become unresponsive. -> fixed in SVN to VirtualBox causes COMODO Firewall 3.0 AND COMODO Internet Security 3.5 to crash and become unresponsive.

comment:9 Changed 5 years ago by sandervl73

  • Status changed from new to closed
  • Resolution set to fixed

Should be fixed in 2.0.6.

comment:10 Changed 5 years ago by Happy-Dude

  • Status changed from closed to reopened
  • Resolution fixed deleted

Sorry, the problem has not been fixed.

The bug has been fixed for the HOST machine. Unfortunately, this bug was for the GUEST machine.

VirtualBox does not support vectored interrupts. Perhaps this won't be fixed until a new major version release?

comment:11 Changed 5 years ago by therp

I can confirm the situation with VirtualBox 2.0.6 and Comodo InetSec 3.5.

(would be great if this would work, as comodo is free-as-in-beer and seems to be a decent scanner)

comment:12 Changed 5 years ago by rknize

I can also confirm this issue on 2.0.6 and 2.1. One odd thing is that is doesn't *always* crash. About 20% of the time, cfp.exe does not crash during boot but it might crash later. I think that cfp.exe restarts itself or perhaps it's just a fork that crashes because the process is still running and the tray icon is sometimes responsive, though it has a red slash through it. It also still pops-up bubbles for firewall-related events in this state.

comment:13 Changed 5 years ago by rknize

As a quick follow-up, here is a workaround that disables Defense+ assuming that the tray icon is unresponsive:

1) Click the "Uninstall or Upgrade" icon in the Start menu or via Control Panel->Add/Remove Programs.

2) Uncheck the firewall feature and reboot.

3) The tray icon should be responsive, so open the Comodo window and click on the Defense+ icon.

4) Open "Defense+ Settings" in the "Advanced" section.

5) Check the "Deactivate the Defense+ permanently" box and allow the system to restart.

6) Click the "Uninstall or Upgrade" icon in the Start menu or via Control Panel->Add/Remove Programs again and install the firewall feature again.

comment:14 Changed 3 years ago by Technologov

A duplicate of this bug found: bug #5685

A potential solution for your problem is described in Wish #6057

-Technologov

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