VirtualBox

Opened 5 months ago

Last modified 2 months ago

#21946 new defect

Sporadic blue-screen on Windows 11 all tracing back to VBox

Reported by: lukabloomrox Owned by:
Component: other Version: VirtualBox-7.0.8
Keywords: bluescreen crash Cc: lukabloomrox
Guest type: Linux Host type: Windows

Description

I haven't yet been able to pin down the reason for these failures. I could get 2-3 failures per day, or only one per week, but they are most definitely happening more or less continuously.

Change History (5)

comment:1 by lukabloomrox, 5 months ago

Minidumps may be found at the following link (since they are too big to attach to this ticket)

https://www.dropbox.com/scl/fo/j8smg7mopnkpod49mc45o/h?rlkey=8g9utr7omzlkw3mewi3a2nlts&dl=0

comment:2 by lukabloomrox, 5 months ago

Here's the most latest minidump analysis:

Microsoft (R) Windows Debugger Version 10.0.17763.132 AMD64 Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\123023-19031-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 22621 MP (20 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Machine Name: Kernel base = 0xfffff8015ec00000 PsLoadedModuleList = 0xfffff8015f8134a0 Debug session time: Sat Dec 30 22:51:21.742 2023 (UTC - 5:00) System Uptime: 10 days 1:41:50.130 Loading Kernel Symbols ............................................................... ................................................................ ................................................................ ................................................................ ........... Loading User Symbols Loading unloaded module list .................................................. *

  • *
  • Bugcheck Analysis *
  • *

*

Use !analyze -v to get detailed debugging information.

BugCheck CA, {2, ffffbd049ead9dd0, 0, 0}

* WARNING: Unable to verify timestamp for VBoxUSBMon.sys * ERROR: Module load completed but symbols could not be loaded for VBoxUSBMon.sys Probably caused by : VBoxUSBMon.sys ( VBoxUSBMon+39e8 )

Followup: MachineOwner


9: kd> !analyze -v *

  • *
  • Bugcheck Analysis *
  • *

*

PNP_DETECTED_FATAL_ERROR (ca) PnP encountered a severe error, either as a result of a problem in a driver or a problem in PnP itself. The first argument describes the nature of the problem, the second argument is the address of the PDO. The other arguments vary depending on argument 1. Arguments: Arg1: 0000000000000002, Invalid PDO

An API which requires a PDO has been called with either an FDO, a PDO which hasn't been initialized yet (returned to PnP in a QueryDeviceRelation/BusRelations), or some random piece of memory.

Arg2: ffffbd049ead9dd0, Purported PDO. Arg3: 0000000000000000, Driver object. Arg4: 0000000000000000

Debugging Details:


KEY_VALUES_STRING: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 10.0.22621.2861 (WinBuild.160101.0800)

SYSTEM_MANUFACTURER: ASUSTeK COMPUTER INC.

SYSTEM_PRODUCT_NAME: ASUS TUF Gaming F15 FX507ZU4_FX507ZU

SYSTEM_VERSION: 1.0

BIOS_VENDOR: American Megatrends International, LLC.

BIOS_VERSION: FX507ZU4.321

BIOS_DATE: 07/19/2023

BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.

BASEBOARD_PRODUCT: FX507ZU4

BASEBOARD_VERSION: 1.0

TAG_NOT_DEFINED_202b: * Unknown TAG in analysis list 202b

DUMP_FILE_ATTRIBUTES: 0x1808

Kernel Generated Triage Dump

DUMP_TYPE: 2

BUGCHECK_P1: 2

BUGCHECK_P2: ffffbd049ead9dd0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

BUGCHECK_STR: 0xCA_2

DEVICE_OBJECT: ffffbd049ead9dd0

DRIVER_OBJECT: ffffbd048fe18e00

IMAGE_NAME: VBoxUSBMon.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 643d68fd

FAULTING_MODULE: fffff8018a170000 UsbHub3

CPU_COUNT: 14

CPU_MHZ: a80

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9a

CPU_STEPPING: 3

CPU_MICROCODE: 6,9a,3,0 (F,M,S,R) SIG: 421'00000000 (cache) 421'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXPNP: 1 (!blackboxpnp)

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: KHAPMYLES

ANALYSIS_SESSION_TIME: 12-30-2023 23:46:15.0439

ANALYSIS_VERSION: 10.0.17763.132 amd64fre

LAST_CONTROL_TRANSFER: from fffff8015f4afb3d to fffff8015f016b00

STACK_TEXT: fffff58a73325838 fffff8015f4afb3d : 00000000000000ca 0000000000000002 ffffbd049ead9dd0 0000000000000000 : ntKeBugCheckEx fffff58a73325840 fffff80177e139e8 : ffffbd04f8d7d5e0 ffffbd049ead9dd0 ffffbd04b637a010 0000000000000001 : ntIoGetDevicePropertyData+0x2176ed fffff58a73325890 ffffbd04f8d7d5e0 : ffffbd049ead9dd0 ffffbd04b637a010 0000000000000001 0000000000000600 : VBoxUSBMon+0x39e8 fffff58a73325898 ffffbd049ead9dd0 : ffffbd04b637a010 0000000000000001 0000000000000600 ffffbd04b637a124 : 0xffffbd04`f8d7d5e0 fffff58a733258a0 ffffbd04b637a010 : 0000000000000001 0000000000000600 ffffbd04b637a124 fffff58a733258d4 : 0xffffbd04`9ead9dd0 fffff58a733258a8 0000000000000001 : 0000000000000600 ffffbd04b637a124 fffff58a733258d4 fffff58a733258d0 : 0xffffbd04`b637a010 fffff58a733258b0 0000000000000600 : ffffbd04b637a124 fffff58a733258d4 fffff58a733258d0 0000000000000740 : 0x1 fffff58a733258b8 ffffbd04b637a124 : fffff58a733258d4 fffff58a733258d0 0000000000000740 0000000000000000 : 0x600 fffff58a733258c0 fffff58a733258d4 : fffff58a733258d0 0000000000000740 0000000000000000 0000000000760000 : 0xffffbd04`b637a124 fffff58a733258c8 fffff58a733258d0 : 0000000000000740 0000000000000000 0000000000760000 ffffbd04b6379fe0 : 0xfffff58a`733258d4 fffff58a733258d0 0000000000000740 : 0000000000000000 0000000000760000 ffffbd04b6379fe0 ffffbd04b6379fe8 : 0xfffff58a`733258d0 fffff58a733258d8 0000000000000000 : 0000000000760000 ffffbd04b6379fe0 ffffbd04b6379fe8 fffff8015ee5d3a7 : 0x740

THREAD_SHA1_HASH_MOD_FUNC: 24187000e79989317d2277fe92f793acb122ef88

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 76d76611f5506b19412c62eb33c2c4946c3c1161

THREAD_SHA1_HASH_MOD: ef5dc2f6d773331baf3d04bf930672a39fe33643

FOLLOWUP_IP: VBoxUSBMon+39e8 fffff801`77e139e8 ?? ???

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: VBoxUSBMon+39e8

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: VBoxUSBMon

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 39e8

FAILURE_BUCKET_ID: 0xCA_2_VBoxUSBMon!unknown_function

BUCKET_ID: 0xCA_2_VBoxUSBMon!unknown_function

PRIMARY_PROBLEM_CLASS: 0xCA_2_VBoxUSBMon!unknown_function

TARGET_TIME: 2023-12-31T03:51:21.000Z

OSBUILD: 22621

OSSERVICEPACK: 2861

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 784

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: unknown_date

BUILDDATESTAMP_STR: 160101.0800

BUILDLAB_STR: WinBuild

BUILDOSVER_STR: 10.0.22621.2861

ANALYSIS_SESSION_ELAPSED_TIME: 3e1

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0xca_2_vboxusbmon!unknown_function

FAILURE_ID_HASH: {f383f969-2d54-027f-581d-9ff3d707fa92}

Followup: MachineOwner


Version 0, edited 5 months ago by lukabloomrox (next)

comment:3 by lukabloomrox, 5 months ago

Here's the system configuration of the host Windows PC:

OS Name	Microsoft Windows 11 Home
Version	10.0.22631 Build 22631
Other OS Description 	Not Available
OS Manufacturer	Microsoft Corporation
System Name	KHAPMYLES
System Manufacturer	ASUSTeK COMPUTER INC.
System Model	ASUS TUF Gaming F15 FX507ZU4_FX507ZU
System Type	x64-based PC
System SKU	
Processor	12th Gen Intel(R) Core(TM) i7-12700H, 2300 Mhz, 14 Core(s), 20 Logical Processor(s)
BIOS Version/Date	American Megatrends International, LLC. FX507ZU4.321, 2023-07-19
SMBIOS Version	3.5
Embedded Controller Version	0.69
BIOS Mode	UEFI
BaseBoard Manufacturer	ASUSTeK COMPUTER INC.
BaseBoard Product	FX507ZU4
BaseBoard Version	1.0
Platform Role	Mobile
Secure Boot State	On
PCR7 Configuration	Elevation Required to View
Windows Directory	C:\Windows
System Directory	C:\Windows\system32
Boot Device	\Device\HarddiskVolume1
Locale	United States
Hardware Abstraction Layer	Version = "10.0.22621.2506"
User Name	KhapMyles\smdea
Time Zone	Eastern Standard Time
Installed Physical Memory (RAM)	32.0 GB
Total Physical Memory	31.6 GB
Available Physical Memory	11.7 GB
Total Virtual Memory	79.6 GB
Available Virtual Memory	45.3 GB
Page File Space	48.0 GB
Page File	C:\pagefile.sys
Kernel DMA Protection	On
Virtualization-based security	Running
Virtualization-based security Required Security Properties	
Virtualization-based security Available Security Properties	Base Virtualization Support, Secure Boot, DMA Protection, UEFI Code Readonly, Mode Based Execution Control, APIC Virtualization
Virtualization-based security Services Configured	Hypervisor enforced Code Integrity
Virtualization-based security Services Running	Hypervisor enforced Code Integrity
Windows Defender Application Control policy	Enforced
Windows Defender Application Control user mode policy	Off
Device Encryption Support	Elevation Required to View
A hypervisor has been detected. Features required for Hyper-V will not be displayed.	
Last edited 5 months ago by lukabloomrox (previous) (diff)

comment:4 by lukabloomrox, 5 months ago

PS. I installed VBox 7.12 after raising this ticket, if I continue to see these issues I'll post back.

comment:5 by lukabloomrox, 2 months ago

I am running VB 7.0.12 r 159484 (Qt5.15.2) and am still seeing the issue.

I am not running any third party antivirus software, only Windows Defender.

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