Opened 4 months ago
Last modified 2 months ago
#21946 new defect
Sporadic blue-screen on Windows 11 all tracing back to VBox
| Reported by: | lukabloomrox | Owned by: | |
|---|---|---|---|
| Component: | other | Version: | VirtualBox-7.0.8 |
| Keywords: | bluescreen crash | Cc: | lukabloomrox |
| Guest type: | Linux | Host type: | Windows |
Description
I haven't yet been able to pin down the reason for these failures. I could get 2-3 failures per day, or only one per week, but they are most definitely happening more or less continuously.
Change History (5)
comment:1 by , 4 months ago
comment:2 by , 4 months ago
Here's the most latest minidump analysis:
Microsoft (R) Windows Debugger Version 10.0.17763.132 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\123023-19031-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 22621 MP (20 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0xfffff801`5ec00000 PsLoadedModuleList = 0xfffff801`5f8134a0
Debug session time: Sat Dec 30 22:51:21.742 2023 (UTC - 5:00)
System Uptime: 10 days 1:41:50.130
Loading Kernel Symbols
...............................................................
................................................................
................................................................
................................................................
...........
Loading User Symbols
Loading unloaded module list
..................................................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck CA, {2, ffffbd049ead9dd0, 0, 0}
*** WARNING: Unable to verify timestamp for VBoxUSBMon.sys
*** ERROR: Module load completed but symbols could not be loaded for VBoxUSBMon.sys
Probably caused by : VBoxUSBMon.sys ( VBoxUSBMon+39e8 )
Followup: MachineOwner
---------
9: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
PNP_DETECTED_FATAL_ERROR (ca)
PnP encountered a severe error, either as a result of a problem in a driver or
a problem in PnP itself. The first argument describes the nature of the
problem, the second argument is the address of the PDO. The other arguments
vary depending on argument 1.
Arguments:
Arg1: 0000000000000002, Invalid PDO
An API which requires a PDO has been called with either an FDO,
a PDO which hasn't been initialized yet (returned to PnP in a
QueryDeviceRelation/BusRelations), or some random piece of
memory.
Arg2: ffffbd049ead9dd0, Purported PDO.
Arg3: 0000000000000000, Driver object.
Arg4: 0000000000000000
Debugging Details:
------------------
KEY_VALUES_STRING: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10.0.22621.2861 (WinBuild.160101.0800)
SYSTEM_MANUFACTURER: ASUSTeK COMPUTER INC.
SYSTEM_PRODUCT_NAME: ASUS TUF Gaming F15 FX507ZU4_FX507ZU
SYSTEM_VERSION: 1.0
BIOS_VENDOR: American Megatrends International, LLC.
BIOS_VERSION: FX507ZU4.321
BIOS_DATE: 07/19/2023
BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.
BASEBOARD_PRODUCT: FX507ZU4
BASEBOARD_VERSION: 1.0
TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b
DUMP_FILE_ATTRIBUTES: 0x1808
Kernel Generated Triage Dump
DUMP_TYPE: 2
BUGCHECK_P1: 2
BUGCHECK_P2: ffffbd049ead9dd0
BUGCHECK_P3: 0
BUGCHECK_P4: 0
BUGCHECK_STR: 0xCA_2
DEVICE_OBJECT: ffffbd049ead9dd0
DRIVER_OBJECT: ffffbd048fe18e00
IMAGE_NAME: VBoxUSBMon.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 643d68fd
FAULTING_MODULE: fffff8018a170000 UsbHub3
CPU_COUNT: 14
CPU_MHZ: a80
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 9a
CPU_STEPPING: 3
CPU_MICROCODE: 6,9a,3,0 (F,M,S,R) SIG: 421'00000000 (cache) 421'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXPNP: 1 (!blackboxpnp)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: KHAPMYLES
ANALYSIS_SESSION_TIME: 12-30-2023 23:46:15.0439
ANALYSIS_VERSION: 10.0.17763.132 amd64fre
LAST_CONTROL_TRANSFER: from fffff8015f4afb3d to fffff8015f016b00
STACK_TEXT:
fffff58a`73325838 fffff801`5f4afb3d : 00000000`000000ca 00000000`00000002 ffffbd04`9ead9dd0 00000000`00000000 : nt!KeBugCheckEx
fffff58a`73325840 fffff801`77e139e8 : ffffbd04`f8d7d5e0 ffffbd04`9ead9dd0 ffffbd04`b637a010 00000000`00000001 : nt!IoGetDevicePropertyData+0x2176ed
fffff58a`73325890 ffffbd04`f8d7d5e0 : ffffbd04`9ead9dd0 ffffbd04`b637a010 00000000`00000001 00000000`00000600 : VBoxUSBMon+0x39e8
fffff58a`73325898 ffffbd04`9ead9dd0 : ffffbd04`b637a010 00000000`00000001 00000000`00000600 ffffbd04`b637a124 : 0xffffbd04`f8d7d5e0
fffff58a`733258a0 ffffbd04`b637a010 : 00000000`00000001 00000000`00000600 ffffbd04`b637a124 fffff58a`733258d4 : 0xffffbd04`9ead9dd0
fffff58a`733258a8 00000000`00000001 : 00000000`00000600 ffffbd04`b637a124 fffff58a`733258d4 fffff58a`733258d0 : 0xffffbd04`b637a010
fffff58a`733258b0 00000000`00000600 : ffffbd04`b637a124 fffff58a`733258d4 fffff58a`733258d0 00000000`00000740 : 0x1
fffff58a`733258b8 ffffbd04`b637a124 : fffff58a`733258d4 fffff58a`733258d0 00000000`00000740 00000000`00000000 : 0x600
fffff58a`733258c0 fffff58a`733258d4 : fffff58a`733258d0 00000000`00000740 00000000`00000000 00000000`00760000 : 0xffffbd04`b637a124
fffff58a`733258c8 fffff58a`733258d0 : 00000000`00000740 00000000`00000000 00000000`00760000 ffffbd04`b6379fe0 : 0xfffff58a`733258d4
fffff58a`733258d0 00000000`00000740 : 00000000`00000000 00000000`00760000 ffffbd04`b6379fe0 ffffbd04`b6379fe8 : 0xfffff58a`733258d0
fffff58a`733258d8 00000000`00000000 : 00000000`00760000 ffffbd04`b6379fe0 ffffbd04`b6379fe8 fffff801`5ee5d3a7 : 0x740
THREAD_SHA1_HASH_MOD_FUNC: 24187000e79989317d2277fe92f793acb122ef88
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 76d76611f5506b19412c62eb33c2c4946c3c1161
THREAD_SHA1_HASH_MOD: ef5dc2f6d773331baf3d04bf930672a39fe33643
FOLLOWUP_IP:
VBoxUSBMon+39e8
fffff801`77e139e8 ?? ???
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: VBoxUSBMon+39e8
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: VBoxUSBMon
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 39e8
FAILURE_BUCKET_ID: 0xCA_2_VBoxUSBMon!unknown_function
BUCKET_ID: 0xCA_2_VBoxUSBMon!unknown_function
PRIMARY_PROBLEM_CLASS: 0xCA_2_VBoxUSBMon!unknown_function
TARGET_TIME: 2023-12-31T03:51:21.000Z
OSBUILD: 22621
OSSERVICEPACK: 2861
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 160101.0800
BUILDLAB_STR: WinBuild
BUILDOSVER_STR: 10.0.22621.2861
ANALYSIS_SESSION_ELAPSED_TIME: 3e1
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0xca_2_vboxusbmon!unknown_function
FAILURE_ID_HASH: {f383f969-2d54-027f-581d-9ff3d707fa92}
Followup: MachineOwner
---------
comment:3 by , 4 months ago
Here's the system configuration of the host Windows PC:
OS Name Microsoft Windows 11 Home Version 10.0.22631 Build 22631 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name KHAPMYLES System Manufacturer ASUSTeK COMPUTER INC. System Model ASUS TUF Gaming F15 FX507ZU4_FX507ZU System Type x64-based PC System SKU Processor 12th Gen Intel(R) Core(TM) i7-12700H, 2300 Mhz, 14 Core(s), 20 Logical Processor(s) BIOS Version/Date American Megatrends International, LLC. FX507ZU4.321, 2023-07-19 SMBIOS Version 3.5 Embedded Controller Version 0.69 BIOS Mode UEFI BaseBoard Manufacturer ASUSTeK COMPUTER INC. BaseBoard Product FX507ZU4 BaseBoard Version 1.0 Platform Role Mobile Secure Boot State On PCR7 Configuration Elevation Required to View Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "10.0.22621.2506" User Name KhapMyles\smdea Time Zone Eastern Standard Time Installed Physical Memory (RAM) 32.0 GB Total Physical Memory 31.6 GB Available Physical Memory 11.7 GB Total Virtual Memory 79.6 GB Available Virtual Memory 45.3 GB Page File Space 48.0 GB Page File C:\pagefile.sys Kernel DMA Protection On Virtualization-based security Running Virtualization-based security Required Security Properties Virtualization-based security Available Security Properties Base Virtualization Support, Secure Boot, DMA Protection, UEFI Code Readonly, Mode Based Execution Control, APIC Virtualization Virtualization-based security Services Configured Hypervisor enforced Code Integrity Virtualization-based security Services Running Hypervisor enforced Code Integrity Windows Defender Application Control policy Enforced Windows Defender Application Control user mode policy Off Device Encryption Support Elevation Required to View A hypervisor has been detected. Features required for Hyper-V will not be displayed.
comment:4 by , 4 months ago
PS. I installed VBox 7.12 after raising this ticket, if I continue to see these issues I'll post back.
comment:5 by , 2 months ago
I am running VB 7.0.12 r 159484 (Qt5.15.2) and am still seeing the issue.
I am not running any third party antivirus software, only Windows Defender.
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Minidumps may be found at the following link (since they are too big to attach to this ticket)
https://www.dropbox.com/scl/fo/j8smg7mopnkpod49mc45o/h?rlkey=8g9utr7omzlkw3mewi3a2nlts&dl=0