VirtualBox

Opened 6 years ago

Last modified 6 years ago

#17527 new defect

appcrash virtualbox 5.2.6 on win7 32 bit

Reported by: reviewsarl Owned by:
Component: VM control Version: VirtualBox 5.2.6
Keywords: appcrash Cc:
Guest type: Linux Host type: Windows

Description

Hello kindly help us solve the application crash every time we press on "New" to create a new Machine. We are using win 7 32bit..

Problem signature:

Problem Event Name: APPCRASH Application Name: VirtualBox.exe Application Version: 5.2.6.20293 Application Timestamp: 5a5cc3df Fault Module Name: VirtualBox.dll Fault Module Version: 5.2.6.20293 Fault Module Timestamp: 5a5cc3f2 Exception Code: c0000005 Exception Offset: 001edcd7 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Attachments (4)

selectorwindow.log (50.1 KB ) - added by Viliam 6 years ago.
selectorwindow.log
VBoxSVC.log (2.3 KB ) - added by Viliam 6 years ago.
VBoxSVC.log
VBox.log (321.4 KB ) - added by Viliam 6 years ago.
VBox.png (16.0 KB ) - added by Viliam 6 years ago.

Download all attachments as: .zip

Change History (10)

by Viliam, 6 years ago

Attachment: selectorwindow.log added

selectorwindow.log

by Viliam, 6 years ago

Attachment: VBoxSVC.log added

VBoxSVC.log

comment:1 by Viliam, 6 years ago

Hi,

I'm experiencing the exactaly same problem here.

OS: Windows 7 Professional, 32Bits, SP1.

VirtualBox: 5.2.6 r120293.

Attached logs: selectorwindow.log and VBoxSVC.log.

Problem signature (brazilian portuguese):

Assinatura do problema:
  Nome do Evento de Problema:	APPCRASH
  Nome do Aplicativo:	VirtualBox.exe
  Versão do Aplicativo:	5.2.6.20293
  Carimbo de Data/Hora do Aplicativo:	5a5cc3df
  Nome do Módulo de Falhas:	VirtualBox.dll
  Versão do Módulo de Falhas:	5.2.6.20293
  Carimbo de Data/Hora do Módulo de Falhas:	5a5cc3f2
  Código de Exceção:	c0000005
  Deslocamento de Exceção:	001edcd7
  Versão do sistema operacional:	6.1.7601.2.1.0.256.48
  Identificação da Localidade:	1046
  Informações Adicionais 1:	0a9e
  Informações Adicionais 2:	0a9e372d3b4ad19135b953a78882e789
  Informações Adicionais 3:	0a9e
  Informações Adicionais 4:	0a9e372d3b4ad19135b953a78882e789

Leia nossa declaração de privacidade online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0416

Se a declaração de privacidade online não estiver disponível, leia nossa declaração de privacidade offline:
  C:\Windows\system32\pt-BR\erofflps.txt
Last edited 6 years ago by Viliam (previous) (diff)

by Viliam, 6 years ago

Attachment: VBox.log added

by Viliam, 6 years ago

Attachment: VBox.png added

comment:2 by Viliam, 6 years ago

In the same environment, when I try to run an existing VM a "Guru Meditation" error happens.

Attachments: VBox.log and VBox.png.

Thanks!

comment:3 by Socratis, 6 years ago

Can you please try the build after r120865? Does it still crash when creating a new VM?

As for your Guru crash, from the VBox.log, you have the following:

00:00:02.403594 HM: HMR3Init: Falling back to raw-mode: VT-x is disabled in the BIOS for all CPU modes
...
00:00:56.455129 !!         VCPU0: Guru Meditation -2403 (VERR_TRPM_DONT_PANIC)

Fix the VT-x part, and I believe that the Guru will get fixed.

comment:4 by Viliam, 6 years ago

@socratis, thank you so much!

Enabling the VT-x feature fixed the Guru crash.

And the build r120865 fixed the crash when creating a new VM.

comment:5 by ndarz, 6 years ago

Lo solucione ejecutando con compatibilidad con WindowsXP SP3

Fix it by running with support for Windows XP SP3

comment:6 by Socratis, 6 years ago

Should be fixed with VirtualBox 5.2.8.

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