Opened 8 years ago
Closed 8 years ago
#15542 closed defect (worksforme)
Windows 10 BSOD on VirtualBox Installation
Reported by: | javier.c | Owned by: | |
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Component: | installer | Version: | VirtualBox 5.0.22 |
Keywords: | Cc: | ||
Guest type: | other | Host type: | Windows |
Description
Whenever I try installing VirtualBox 5.0.22 on Win10 my system automatically BSODs. Tried the installation without USB and Network options but still no change.
This is the error that Event Viewer is giving me:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffe001f0132028, 0x00000000be000000, 0x0000000001001136). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 38d40960-df09-44b0-93ef-86393bffda9c.
I can provide the dump if needed.
Change History (5)
comment:1 by , 8 years ago
comment:2 by , 8 years ago
Hey Frank,
I sent you a dropbox link to that email with the dump.
Thank you for all the help
comment:3 by , 8 years ago
Thanks for the dump! I'm sorry but this looks rather like a hardware problem. You will probably be curious why this happens with VBox but probably not with other applications. I cannot explain this but the information from the BSOD dump is pretty clear:
2: kd> !errrec ffffe001f0132028 =============================================================================== Common Platform Error Record @ ffffe001f0132028 ------------------------------------------------------------------------------- Record Id : 01d1cc344dca7120 Severity : Fatal (1) Length : 928 Creator : Microsoft Notify Type : Machine Check Exception Timestamp : 6/22/2016 3:16:19 (UTC) Flags : 0x00000000 =============================================================================== Section 0 : Processor Generic ------------------------------------------------------------------------------- Descriptor @ ffffe001f01320a8 Section @ ffffe001f0132180 Offset : 344 Length : 192 Flags : 0x00000001 Primary Severity : Fatal Proc. Type : x86/x64 Instr. Set : x64 Error Type : Cache error Operation : Data Read Flags : 0x00 Level : 2 CPU Version : 0x00000000000506e3 Processor ID : 0x0000000000000004 =============================================================================== Section 1 : x86/x64 Processor Specific ------------------------------------------------------------------------------- Descriptor @ ffffe001f01320f0 Section @ ffffe001f0132240 Offset : 536 Length : 128 Flags : 0x00000000 Severity : Fatal Local APIC Id : 0x0000000000000004 CPU Id : e3 06 05 00 00 08 10 04 - bf fb fa 7f ff fb eb bf 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 Proc. Info 0 @ ffffe001f0132240 =============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ ffffe001f0132138 Section @ ffffe001f01322c0 Offset : 664 Length : 264 Flags : 0x00000000 Severity : Fatal Error : DCACHEL2_DRD_ERR (Proc 2 Bank 6) Status : 0xbe00000001001136 Address : 0x00000000e00eb000 Misc. : 0x0000043042000086
It's apparently a machine check exception. Might be some problem with your host CPU.
comment:4 by , 8 years ago
I figured as much and wanted to let you know anyway in case it was a larger problem like the i5-5xxx. Is there any workaround you can offer me for this problem?
comment:5 by , 8 years ago
Resolution: | → worksforme |
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Status: | new → closed |
Sorry, we don't have workarounds for hardware problems available.
Please provide the dump. Unfortunately I cannot provide you a server for uploading, can you provide me an URL? Via private email if you like (frank _dot_ mehnert _at_ oracle _dot_ com). Thanks!