VirtualBox

Ticket #13774 (new defect)

Opened 5 years ago

Last modified 5 years ago

OpenGL, Direct3d screenshot making error

Reported by: xzvf Owned by:
Component: 3D support Version: VirtualBox 4.3.20
Keywords: OpenGL Direct3D sccreenshot printscreen Cc:
Guest type: Windows Host type: Windows

Description

Like it is listed here: https://www.virtualbox.org/ticket/10794 and here: https://www.virtualbox.org/ticket/10800

In both cases the screenshot making is not working in the inteded way, I can see through the active window which have the 3d application in the screenshot. The 3d content is completely transparent. Integrated Intel HD video card on a T520 notebook, with only 3D DirectX enabled on the guest. (Win7 Enterprise X64 host, Win7 Ultimate X64 guest) Latest patch on everything: drivers, OS, VBox on both machines. On guest VBoxWindowsAdditions-amd64.exe was also installed from this:  http://download.virtualbox.org/virtualbox/4.3.20/VBoxGuestAdditions_4.3.20.iso

Host 8GB RAM, 2 display

Guest RAM 2048MB, VRAM 256MB, 1 display, I/O APIC enabled, PIIX3, 1 core, VT-x enabled, memory virtualization enabled, 2-way shared clipboard enabled

Please do not mark it obsolete, since it is a live bug in the latest version. I will gladly give more info if needed.

Attachments

VBox.log.upload Download (80.8 KB) - added by xzvf 5 years ago.
I have copied the log file right after taking the printscreen.

Change History

comment:1 Changed 5 years ago by xzvf

Well, it has been since a week. Can somebody pls respond?

comment:2 Changed 5 years ago by frank

Please attach a VBox.log file of one of such a VM session when you tried to create a screen shot.

Changed 5 years ago by xzvf

I have copied the log file right after taking the printscreen.

comment:3 Changed 5 years ago by xzvf

Another week has passed. Are we making progress?

comment:4 Changed 5 years ago by frank

Bug reports are handled best-effort, see here.

Regarding your problem: Your log file shows a couple of rejecting ... rcNt=0xc0000190 messages. That error code means STATUS_TRUST_FAILURE. I don't know where these libraries are used for (3rd-party) but it might be that these errors have something to do with your problem. You could check if these libraries are properly signed and the signature is trusted. Use the Microsoft sigcheck.exe application for testing. If the libraries are not properly signed but required for making screenshots then there is nothing we can do about this because VirtualBox does not allow to load unsigned libraries or wrongly signed libraries as such libraries are a security risk.

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