VirtualBox

Ticket #13217 (closed defect: obsolete)

Opened 5 years ago

Last modified 3 years ago

4.3.14 VirtualBox.exe Crashes after fresh install on Windows 7.

Reported by: Robw Owned by:
Component: other Version: VirtualBox 4.3.14
Keywords: Crash Update Cc:
Guest type: other Host type: other

Description

I updated to 4.3.14 after getting a popup saying a newer version of Virtual Box was available. I did the update but thereafter VirtualBox. Exe crashed.

I have tried for two days to do a fresh install but all to no avail.

I have 1 deleted .VirtualBox completely

  1. I have restored and tinkered vith VirtualBox.xml ( One time only I actually got it to come doing this but with an older version of VB)

I have tried several revisions of Virtual Box and get the same thing so I guess not version related. I always seem to get the same event reported.

Faulting application name: VirtualBox.exe, version: 0.0.0.0, time stamp: 0x53c537c5 Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24 Exception code: 0xc0000005 Fault offset: 0x00000000000508c5 Faulting process id: 0x1c50 Faulting application start time: 0x01cfa420debdcd1e Faulting application path: C:\Program Files\Oracle\VirtualBox\VirtualBox.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 1c7f9da6-1014-11e4-bb63-7071bcb09765

Attachments

MSI29424.LOG Download (48.8 KB) - added by Robw 5 years ago.
Installation Log
VBoxInstallLog.txt Download (429.5 KB) - added by Robw 5 years ago.

Change History

Changed 5 years ago by Robw

Installation Log

Changed 5 years ago by Robw

comment:1 Changed 5 years ago by Robw

The same error occurs when I uninstall 4.3.14 and install 4.3.12.

Faulting application name: VirtualBox.exe, version: 4.3.12.0, time stamp: 0x5375fea0

Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24

Exception code: 0xc0000005

Fault offset: 0x00000000000508c5

Faulting process id: 0x221c

Faulting application start time: 0x01cfa4460182a5d5

Faulting application path: C:\Program Files\Oracle\VirtualBox\VirtualBox.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 3fc05eee-1039-11e4-b13c-7071bcb09765

comment:2 Changed 5 years ago by Robw

And the same error occurs irrespective if AV software ( Norton) is active or not.

comment:3 Changed 5 years ago by Robw

Is Virtualbox a dead product? No one has touched this show stopping bug report in 7 weeks.

comment:4 Changed 4 years ago by Robw

Still getting problem with 4.3.20 release.

If I start windows in safe mode then I can at least bring the virtualbox manager up.

comment:5 Changed 4 years ago by Robw

Am I correct in guessing that no one at Oracle is currently working on this project?

comment:6 Changed 4 years ago by frank

You should be aware that there are currently about 4,000 tickets open. Please read these comments again, in particular the second paragraph.

comment:7 Changed 4 years ago by frank

Also, unless I misunderstood you, you said that your VirtualBox.exe process crashes but you attached installation logs. Please attach a VBox.log file of a VM session which crashed together with the VBoxStartup.log file.

comment:8 Changed 4 years ago by Robw

I may have found the source of the problems.

I started stopping services until I got it to seemingly run. I stopped 'LVPrcSrv.exe' which is a logitech webcam helper. Then Virtualhost started to work again. This was a deeply troubling problem for many months. It would seem that Virtualbox does not play nicely with others.

comment:9 Changed 3 years ago by aeichner

  • Status changed from new to closed
  • Resolution set to obsolete

Please reopen if still relevant with a recent VirtualBox release.

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