Ubuntu Installer missing graphics

[Graham]

I am creating a course to install and use Kubuntu Gutsy (7.10).

For those who are interested: ​link to course.

I was taking screenshots of the installer on the live CD and noticed that on "Step 2 of 6" ("Where are you?") timezone selection the graphic for the world map didn't render correctly.

You get the dots representing the city location but no actual map of the world.

In fact you get the text from the previous screen showing behind the dots and box.

If you do a "Back"->"Next" it clears the text from the previous screen, but no world map graphic.

Host 1: WinXP SP2, 1.25Gb RAM 120Gb HDD, nVidia GeForceGo (Dell Inspiron 8600 upgraded) Host 2: Kubuntu (upgraded to latest), VIA mobo, Athlon 3000XP, 2Gb RAM 250Gb HDD, nVidia 6200 TwinViewed (prop. driver) VirtualBox machine with 256Mb RAM, 10Gb disc, CDRom image: kubuntu-7.10-desktop-i386.iso, Audio: ALSA/Windows DirectShow, NAT network, no serial, no shares.

Both machines created from scratch. Both showing same problem

Problem also occurs in Qemu 0.9.1 (cirrus and std-vga drivers)

Tested in VMware 1.0.4 (spit, spit :-) graphic displays correctly.

Admittedly looks like it could be a bug in Gutsy installer, but why different on different hardware?

I will check VMware on WinXP also Ubuntu-7.10-desktop-i386.iso (Gnome edition)

Shots attached.

[Graham]

Installer step 2 of 6 (Where are you?) in VMware (Linux host)

[Graham]

Same in Qemu 0.9.1 (std-vga)

[Graham]

Same after a "Back"->"Next"

[Graham]

Vmware with WinXP host

[Graham]

Ubuntu (Gnome) in VirtualBox on Linux -works

[Graham]

It seems to be a combination of Kubuntu (KDE edition) and either VirtualBox or Qemu.

[Graham]

Just checking out Ubuntu (Gnome) on Qemu

[Graham]

Qemu on Linux with std-vga and cirrus works

Steps to reproduce:

1. download and install VirtualBox 1.5.4 (Windows or Linux) or Qemu 0.9.1 (Linux)
2. Download kubuntu-7.10-desktop-i386.iso
3. Set up a VirtualBox to boot the CD image.
4. When the desktop is ready click the "Install" icon.
5. Go "Next" to step 2 "Where are you?" (select the Time Zone)
6. Observe the missing world map.

I will see about raising a linked bug with the Kubuntu guys and add a reference here.

[Michael Thayer]

I have in the past seen a problem with the Ubuntu installer on VirtualBox which was due to the fact that it had not been properly tested using a generic VESA graphics card. Although I admittedly can't quite match the symptoms that you are getting to that.

[Graham]

Also checking out Hardy Alpha 3

[Graham]

Replying to michael:

I have in the past seen a problem with the Ubuntu installer on VirtualBox which was due to the fact that it had not been properly tested using a generic VESA graphics card. Although I admittedly can't quite match the symptoms that you are getting to that.

I saw it also on Qemu using the cirrus graphics card. Is there any way of configuring VirtualBox to use a different graphic card?

[Michael Thayer]

I do suspect though that the Ubuntu installers don't get as well tested as the rest of the distro, as most people only use them once.

[Graham]

Logged also with Ubuntu: ​https://bugs.launchpad.net/ubuntu/+source/live-installer/+bug/187394 with link to here.

[Graham]

Update appears to be fixed in Hardy Alpha 3

[Graham]

Kubuntu Hardy Alpha 3 in VirtualBox on Linux -works

[Graham]

Actually I registered with the wrong package at Ubuntu. The installer is called Ubiquity and it appears they have done alot of testing, judging by the bug count.

[Graham]

Registering the bug there also
​https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/187437

[Frank Mehnert]

Reopen if this bug is still appropriate. But check release 2.2.2 first.