VirtualBox

Ticket #11158 (new defect)

Opened 3 years ago

Last modified 9 months ago

VirtualBox crashes on desktop login screen when visiting extension installed

Reported by: ORACLE Owned by:
Priority: critical Component: guest additions
Version: VirtualBox 4.2.4 Keywords:
Cc: Guest type: Linux
Host type: Windows

Description

  1. First I install the gnome-shell, reboot.
  1. Second I install the guest extension, see video "desktop.mp4".
  1. Third I reboot, and then the desktop login screen appears, VirtualBox crashes!

Guestsystem: Ubuntu 12.04 LTS amd64 Host: Windows 7 x64

Attachments

VBox.log.txt Download (71.1 KB) - added by ORACLE 3 years ago.
VBox2.log Download (59.3 KB) - added by ceztko 15 months ago.

Change History

Changed 3 years ago by ORACLE

comment:2 follow-up: ↓ 3 Changed 3 years ago by frank

Looks 3D-related. I assume this does not happen if you disable 3D for this VM.

comment:3 in reply to: ↑ 2 Changed 3 years ago by ORACLE

Replying to frank:

Looks 3D-related. I assume this does not happen if you disable 3D for this VM.

Indeed. If I disable 3D, the crash does not happen!

XFX Radeon HD 6870 Black Edition:  http://xfxforce.com/en-gb/Products/Graphics-Cards/AMD/AMD-Radeon-HD-6000/AMD-Radeon-HD-6870.aspx

Treiber-Paketversion	9.002-120928m-148276C-ATI
Catalyst-Version	12.10
Anbieter	Advanced Micro Devices, Inc.
2D-Treiberversion	8.01.01.1266
2D-Treiberpfad	/REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0000
Direct3D-Version	9.14.10.0926
OpenGL-Version	6.14.10.11931
Catalyst Control Center-Version	2012.0928.1532.26058

Changed 15 months ago by ceztko

comment:4 Changed 15 months ago by ceztko

Reproduced a very similar bug with VirtualBox-4.2.24-92790 and VirtualBox 4.3.12-93733, Windows 8.1 Update 1 x64 host and Ubuntu 13.10 guest: VirtualBox.exe crashes as soon as the X server starts.

With 3D disabled it doesn't crash.

It seems related to the fact I use the host system (Windows 8.1) in a Remote Desktop session. Tomorrow I can tell if VirtualBox crashes also on a regular non-RDP session on the physical host.

Latest known working VirtualBox version: the guest used to work correctly with VirtualBox-4.2.22, both using the host in regular and RDP sessions. I don't known if it may be related to windows updates.

Attached VBox2.log.

Crash dump here:  https://rur.it-robotics.it/public/temp/VirtualBox.exe.4356.dmp

comment:5 Changed 15 months ago by ceztko

Forgot to say: the crash dump is taken with VirtualBox 4.3.12-93733. Latest guest addition tools are installed on the guest (I managed to install them the on recovery console).

comment:6 Changed 15 months ago by ceztko

I can confirm 2 things:

1) My bug is indeed a regression. Removing guest additions tools, uninstalling 4.3.12, reinstalling 4.2.22 and installing tools from that version with 3D enabled does not crash. It seems related to something happened between 4.2.22 and 4.2.24.

2) this is only related to running the guest with 3D enabled in a native RDP session with the host. Running the host in a normal session is ok.

Should I open a new bug?

Last edited 15 months ago by ceztko (previous) (diff)

comment:7 Changed 10 months ago by kimi

Thank you. Having some time to start VBox from RDP, I may know - indeed since versions you mention - the same problem. Reading your ticket I've tried to upgrade to last VBox version and got a "file in use" issue. I killed some "Virtual Box Service" process to do the upgrade and it is working now. Now I'm believing that killing W7 service may be helpfull with this.

comment:8 Changed 9 months ago by ceztko

@kimi: I just tried to upgrade VBox to 4.3.20 ensuring there were no leftover vbox processes. Also, in the mean time I upgraded my ubuntu installation from 13.10 to 14.04. With the new variable combination I wasn't able to reproduce the crash anymore. I don't remember having had "file in use" issues in the past when I was observing the crash, but of course that may be the reason. I just hope the installer is properly shutting down VBox prior updating or register the update for the next reboot. Do you remember what file was in use?

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