Ticket #10634 (closed defect: obsolete)

Opened 6 years ago

Last modified 3 years ago

Assert (server_simpleget.c:689) Windows XP when running Premiere Elements with Guest Additions only

Reported by: CarlF Owned by:
Priority: major Component: guest additions
Version: VirtualBox 4.1.16 Keywords: video driver, premiere elements
Cc: Guest type: other
Host type: other


I have a Windows XP Professional guest running on a CentOS 6.2 host, VB version 4.1.16. If and only if the Guest Additions are installed, Adobe Premiere Elements 10 is partially functional (the main preview window doesn't work) and will reliably crash Windows itself (not the application, Windows disappears and VB reports its status as "Aborted") if I try to use certain features, such as double-clicking a clip in the palette in order to preview it.

I tried everything I could think of (turning off hardware acceleration, etc.) and the instability and partial functionality continue.

If I uninstall the Guest Additions, Premiere Elements works perfectly. But the default driver doesn't let me make proper use of my 24" monitor, even in full screen. At the very least, I'd like to be able to keep the mouse driver and network driver that are part of Guest Additions installed, but I can't--you either install all or nothing. This means I can't use shared folders, which is quite annoying. If Oracle can't quickly fix the video driver bug, can you split out the network and mouse drivers from the unusable (for me) video one?

The core dump attached shows a crash caused by double-clicking an item in the media list of Premiere Elements 10.


VBox.log Download (94.2 KB) - added by CarlF 6 years ago.
VBox Log from WinXP guest crashing

Change History

Changed 6 years ago by CarlF

VBox Log from WinXP guest crashing

comment:1 Changed 6 years ago by CarlF

I can't upload the core dump, it's much too large, so I put it on my personal web server for download here:

comment:2 Changed 6 years ago by Hachiman

  • Summary changed from Windows XP crashes when running Premiere Elements, only when Guest Additions are installed. to Assert (server_simpleget.c:689) Windows XP when running Premiere Elements with Guest Additions only

comment:3 Changed 6 years ago by CarlF

OK, that's two months with no comments or fixes. What can I, as the problem-reporter, do to help you fix this?

comment:4 Changed 3 years ago by frank

  • Status changed from new to closed
  • Resolution set to obsolete
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