VirtualBox

Opened 12 years ago

Closed 12 years ago

#10491 closed defect (fixed)

Crash in VirtualBox Manager while restoring the current snapshot => Fixed in SVN

Reported by: pq.support Owned by:
Component: other Version: VirtualBox 4.1.14
Keywords: crash restoring snapshot Cc: bob@…
Guest type: Windows Host type: Windows

Description

Sometimes, but not always, when I restore the current snapshot the VirtualBox Manager crashes during the restoration process. The crash results in an unusable virtual machine and XML settings files with incorrect entries regarding the snapshots in use. I have to manually edit the snapshot entries in the XML settings files in order to be able to use the virtual machine again. This bug has been around for many months, and occurred most recently in 4.1.14. Both the host and guest OS are Windows 7 x64.

See the VB-Crash-ReadMe.pdf file for a more detailed description of the problem. It is contained in the attached Crash.zip archive, along with the log files that are involved.

Attachments (2)

Crash.zip (39.5 KB ) - added by pq.support 12 years ago.
vista_crash.PNG (160.2 KB ) - added by Gabee 12 years ago.

Download all attachments as: .zip

Change History (6)

by pq.support, 12 years ago

Attachment: Crash.zip added

in reply to:  description comment:1 by pq.support, 12 years ago

Replying to pq.support: See the VB-Crash-ReadMe.txt file in Crash.zip for a link where you can download VB-Crash-ReadMe.pdf. The screenshots made the file too large to fit within your 256K upload restriction.

Here is the link: http://pqsystems.com/temp/bob/VB-Crash-ReadMe.pdf

by Gabee, 12 years ago

Attachment: vista_crash.PNG added

comment:2 by Gabee, 12 years ago

Hello I am Vista Host and Guest. Restore guest Vista in Virtualbox and crash. Restore process 97%. Error module name: atioglxx.dll Virualbox version: 4.1.14 https://www.virtualbox.org/attachment/ticket/10491/vista_crash.PNG

comment:3 by Frank Mehnert, 12 years ago

Summary: Crash in VirtualBox Manager while restoring the current snapshotCrash in VirtualBox Manager while restoring the current snapshot => Fixed in SVN

We were finally able to reproduce the problem. The fix will be included in the next maintenance release.

comment:4 by Frank Mehnert, 12 years ago

Resolution: fixed
Status: newclosed

Fix is part of 4.1.20.

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