Changes between Version 70 and Version 71 of Bugtracker
- Timestamp:
- Feb 8, 2013 5:20:25 PM (11 years ago)
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Bugtracker
v70 v71 4 4 5 5 '''Please keep the following in mind before creating new tickets:''' 6 * Before reporting a problem you are having as a bug in !VirtualBox, please do some research using search engines, in our [http://forums.virtualbox.org forums] and using the search engine on this page to see if other people know about the problem and have solutions . Please consider taking the problem to the forums before creating a ticket and provide a link to the discussion (but still put all relevant information in the ticket). And before adding comments to a ticket please go to the linked forum topic if any to work out if your issue is the same one. See also [http://www.catb.org/~esr/faqs/smart-questions.html this guide to asking questions on-line].6 * Before reporting a problem you are having as a bug in !VirtualBox, please do some research using search engines, in our [http://forums.virtualbox.org forums] and using the search engine on this page to see if other people know about the problem and have solutions, or if it has already been reported. Please consider taking the problem to the forums before creating a ticket and provide a link to the discussion (but still put all relevant information in the ticket). And before adding comments to a ticket please go to the linked forum topic if any to work out if your issue is the same one. See also [http://www.catb.org/~esr/faqs/smart-questions.html this guide to asking questions on-line]. 7 7 * We receive many more bug reports than we have time to look at properly (or even at all!), and we have to choose which ones we spend time on. You can increase the chances that we look at your bug report by putting in the right work, both while and after reporting it (see for example [http://www.chiark.greenend.org.uk/~sgtatham/bugs.html this guide to reporting bugs]). However, please do not be offended if we are still unable to spend time on your report because we are forced to choose between it and other issues that appear more important to us. 8 8 * If you cannot find a ticket describing your problem and create a new one, '''please attach your !VirtualBox virtual machine session log file (VBox.log) to the ticket! ''' This file includes a lot of useful information and saves us time asking you for it. If you are using the main !VirtualBox user interface you can access the log files using the "Show Log..." entry in the "Machine" menu.
