| 7 | | * '''Remember''' that !VirtualBox has a huge community including highly skilled programmers. The core team is small and busy, the number of users with bug reports is large and we have to prioritise customer issues. But there might well be someone else out there with the same problem and the skills to fix it. Or talk to us about whether it would be covered by a support contract for a given number of licences. |
| 8 | | * '''Remember that you can''' still do a lot of work on a bug even if you can't program by studying and isolating it. Problems which developers |
| | 7 | * '''Provide a patch!''' The !VirtualBox core team works first on customer issues and feature requests, but is not nearly large enough to investigate all user bug reports, even ones which seem very important to the people affected. Providing a patch, or helping someone else to do so greatly improves your chances of a fix. Technical questions from people working on patches are welcome on the vbox-dev mailing list. |
| | 8 | * '''Remember that you can''' still do a lot of work on a bug even if you can't program by studying and isolating it. Problems which developers (not just core developers) can reproduce quickly and easily are much more likely to be fixed than problems which only happen on certain systems, or require installing special software in special virtual machines. So look for '''simpler ways of triggering''' the problem. |
