VirtualBox

Ticket #9401 (new defect)

Opened 3 years ago

Last modified 2 years ago

IRQL_NOT_LESS_OR_EQUAL BSOD

Reported by: aztrix Owned by:
Priority: major Component: guest additions
Version: VirtualBox 4.1.0 Keywords:
Cc: Guest type: Windows
Host type: Linux

Description

Upgraded to V4.1.0 Installed Oracle_VM_VirtualBox_Extension_Pack VM booted without a problem Upgraded Guest Additions to V4.1.0 VM fails to boot with the following error IRQL_NOT_LESS_OR_EQUAL

Attachments

IRQL_NOT_LESS_OR_EQUAL.jpeg Download (68.6 KB) - added by aztrix 3 years ago.
BSOD
VBoxSVC.log Download (3.8 KB) - added by aztrix 3 years ago.
VBoxSVC
VBox.log Download (76.6 KB) - added by aztrix 3 years ago.
VBox
Win-VM.xml Download (12.2 KB) - added by aztrix 3 years ago.
081411-26878-01.dmp Download (262.2 KB) - added by BACON 3 years ago.
Before Windows 7 login screen, IRQL_NOT_LESS_OR_EQUAL minidump
BAD_POOL_CALLER.jpeg Download (90.4 KB) - added by aztrix 3 years ago.
BAD_POOL_CALLER
VBox.2.log Download (46.2 KB) - added by aztrix 3 years ago.

Change History

Changed 3 years ago by aztrix

BSOD

Changed 3 years ago by aztrix

VBoxSVC

Changed 3 years ago by aztrix

VBox

comment:1 Changed 3 years ago by misha

Could you attach a  minidump for the crash?

Changed 3 years ago by aztrix

comment:2 Changed 3 years ago by BACON

Not sure if this is the same or similar issue, but in ticket #9110 I tried installing 64-bit Windows 7 Professional with Service Pack 1 into a VirtualBox 4.1.0 guest and, though Windows setup completed without issue, any time I would try logging in or sometimes just before the login screen would appear the following IRQL_NOT_LESS_OR_EQUAL blue screen would occur:

Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.256.48
  Locale ID:	1033

Additional information about the problem:
  BCCode:	a
  BCP1:	FFFFF683217FCF80
  BCP2:	0000000000000000
  BCP3:	0000000000000000
  BCP4:	FFFFF800026D6822
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	256_1

In my case, this cannot be attributed to Guest Additions because it was a brand new Windows installation and I wasn't yet able to even log in to try installing the Additions. I will attach a minidump of this error.

Changed 3 years ago by BACON

Before Windows 7 login screen, IRQL_NOT_LESS_OR_EQUAL minidump

Changed 3 years ago by aztrix

BAD_POOL_CALLER

Changed 3 years ago by aztrix

comment:3 Changed 3 years ago by aztrix

Core dump sent to Frank, subject: Ticket #9401 - Core Dump

@bacon, after the initial BSOD I booted into safe mode and uninstalled the Guest Additions and rebooted into normal mode but continued to receive the BSOD.

Now when I try to boot into safe mode I get a different BSOD details of which are above.

I've sent this additional core dump sent to Frank, subject: Ticket #9401 - Core Dump BAD_POOL_CALLER

comment:4 Changed 3 years ago by frank

aztrix, the core dumps do not make sense here as this is a problem only visible inside the guest, not on the host. From analyzing your core dump I saw that you forced the VM process to dump a core. But Misha was asking for a minidump from the guest.

comment:5 follow-up: ↓ 8 Changed 3 years ago by aztrix

so how do i get a minidump from the guest if i can't boot into it?

comment:6 follow-up: ↓ 9 Changed 3 years ago by aztrix

i'm not questioning your knowledge but according to:

 http://www.virtualbox.org/newticket ...

If you want to report a crash on a Windows host, please attach a minidump if possible.

i'm running a win xp guest on a linux host.

i'm a little confused, please correct my understanding of the procedure so i can give you the right info first time ... hopefully :-)

comment:7 Changed 3 years ago by BACON

After my guest would blue screen during normal boot, I was able to boot using "Safe mode with networking" and copy the resulting minidump to a network share. Since you're not able to boot into safe mode, either, can you boot some kind of LiveCD with NTFS support and copy the minidump from the %WinDir%\minidump directory to a network share? You could also try attaching the system disk to a bootable guest to access the minidump.

comment:8 in reply to: ↑ 5 Changed 3 years ago by misha

Replying to aztrix:

so how do i get a minidump from the guest if i can't boot into it?

You can attach the vdi image to another VM (as a secondary disk), boot that VM and access that disk data from there

comment:9 in reply to: ↑ 6 Changed 3 years ago by misha

Replying to aztrix:

i'm a little confused, please correct my understanding of the procedure so i can give you the right info first time ... hopefully :-)

Unless you changed the defaults, the minidump should be in %windir%\Minudump directory.

comment:10 Changed 3 years ago by aztrix

Minudump directory doesn't exist when I log into win xp natively.

comment:11 Changed 2 years ago by frank

Wild guess: Does changing the chipset type from ICH9 to PIIX3 change anything?

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