Email address trac@virtualbox.org not found

[Penelope Fudd]

When bug reports are updated, email is sent out to the reporter (among others). The return email address is 'trac@…', and the subject line contains enough information for Trac to add the reply to the right ticket.

Unfortunately, trac@… does not exist; replies to that address bounce with the error:

   ----- The following addresses had permanent fatal errors -----
<trac@virtualbox.org>
    (reason: 550 Unrouteable address)

   ----- Transcript of session follows -----
... while talking to mail.virtualbox.org.:
>>> DATA  
<<< 550 Unrouteable address
550 5.1.1 <trac@virtualbox.org>... User unknown
<<< 503-All RCPT commands were rejected with this error:
<<< 503-Unrouteable address
<<< 503 Valid RCPT command must precede DATA

The ticket #305 from 2007 mentioned this as well, as an aside.

This looks like you need the email2trac plugin for Trac, available here: ​http://trac-hacks.org/wiki/EmailtoTracScript

[Frank Mehnert]

We don't support adding information to tickets using E-mail (and we don't intent to add it).

[Penelope Fudd]

Then perhaps you could change the email address to 'noreply@…' to make it clear that the return address on notification messages should not be used? Right now it just looks broken, rather than intentionally turned off.