Ticket #8099 (reopened defect)

Opened 8 years ago

Last modified 8 years ago

Email address not found

Reported by: pfudd Owned by:
Priority: minor Component: webservices
Version: Keywords:
Cc: Guest type: other
Host type: other


When bug reports are updated, email is sent out to the reporter (among others). The return email address is 'trac@…', and the subject line contains enough information for Trac to add the reply to the right ticket.

Unfortunately, trac@… does not exist; replies to that address bounce with the error:

   ----- The following addresses had permanent fatal errors -----
    (reason: 550 Unrouteable address)

   ----- Transcript of session follows -----
... while talking to
>>> DATA  
<<< 550 Unrouteable address
550 5.1.1 <>... User unknown
<<< 503-All RCPT commands were rejected with this error:
<<< 503-Unrouteable address
<<< 503 Valid RCPT command must precede DATA

The ticket #305 from 2007 mentioned this as well, as an aside.

This looks like you need the email2trac plugin for Trac, available here:

Change History

comment:1 Changed 8 years ago by frank

  • Status changed from new to closed
  • Resolution set to wontfix

We don't support adding information to tickets using E-mail (and we don't intent to add it).

comment:2 Changed 8 years ago by pfudd

  • Status changed from closed to reopened
  • Resolution wontfix deleted

Then perhaps you could change the email address to 'noreply@…' to make it clear that the return address on notification messages should not be used? Right now it just looks broken, rather than intentionally turned off.

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