VirtualBox

Opened 14 years ago

Closed 8 years ago

#6063 closed defect (obsolete)

Opening Help brings OSX to its knees

Reported by: Calum Benson Owned by:
Component: documentation Version: VirtualBox 3.1.2
Keywords: Cc:
Guest type: Solaris Host type: Mac OS X

Description (last modified by Frank Mehnert)

This has been a problem for several releases, but it's worse than ever in 3.1.2.

If I select Help>Contents, my MacBook Pro (2.2GHz, 4GB RAM) goes into overdrive, locking up completely for 3-4 minutes with both processor cores maxed out. Another 2-3 minutes later, Preview.app finally opens with the Help documentation.

It's a horrible user experience.

Change History (9)

comment:1 by Frank Mehnert, 14 years ago

Resolution: worksforme
Status: newclosed

We can't reproduce this here. Perhaps a problem with your PDF viewer?

comment:2 by Calum Benson, 14 years ago

My PDF viewer is simply Preview.app, which works fine in all other regards.

However, I'm glad to say I can't reproduce this issue with 3.1.4 either.

comment:3 by Calum Benson, 14 years ago

Resolution: worksforme
Status: closedreopened

I take it back... I'm seeing this again with 3.1.6 on a different machine (a brand new i5 MacBook Pro). Any suggestions to diagnose?

comment:4 by Kurt Raschke, 14 years ago

Still happening in 3.2.0. Really quite a nuisance.

comment:5 by Calum Benson, 13 years ago

Still happening in 4.0.2.

comment:6 by Frank Mehnert, 13 years ago

Unfortunately we are still not able to reproduce.

comment:7 by Calum Benson, 13 years ago

I'll see if I can get a useful log from dtrace or something when I've got a few minutes to spare.

comment:8 by Calum Benson, 12 years ago

Just happened to me again... VirtualBox 4.1.8 on Lion 10.7.3. Unfortunately had forgotten it was likely to happen so wasn't set up to capture any diagnostics :/

comment:9 by Frank Mehnert, 8 years ago

Description: modified (diff)
Resolution: obsolete
Status: reopenedclosed

We were never able to reproduce this, sorry.

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