VirtualBox segfaults with Harmony Software when accessing USB devices (Windows Vista on Linux host) => Fixed in SVN/3.1.6

[dejan]

I'm trying to use a Vista VM to update Harmony remote controls and when the update is about to finish on one of the devices the machine simply segfaults - here are the lines in /var/log/messages before and after the crash:

Mar 19 13:07:25 T61 kernel: usb 5-2: new full speed USB device using uhci_hcd and address 2
Mar 19 13:07:26 T61 kernel: usb 5-2: configuration #1 chosen from 1 choice
Mar 19 13:07:26 T61 kernel: usb 5-2: New USB device found, idVendor=046d, idProduct=c114
Mar 19 13:07:26 T61 kernel: usb 5-2: New USB device strings: Mfr=1, Product=1, SerialNumber=0
Mar 19 13:07:26 T61 kernel: usb 5-2: Product: Harmony IrExtender 0-2.5.1
Mar 19 13:07:26 T61 kernel: usb 5-2: Manufacturer: Harmony IrExtender 0-2.5.1
Mar 19 13:08:22 T61 kernel: usb 5-2: USB disconnect, address 2
Mar 19 13:08:23 T61 kernel: VirtualBox[24559]: segfault at 2d8 ip 0590becf sp b7911f40 error 4 in VBoxDD.so[58e6000+1b4000]
Mar 19 13:08:23 T61 kernel: device wlan0 left promiscuous mode
Mar 19 13:08:23 T61 kernel: usb 5-2: new full speed USB device using uhci_hcd and address 3
Mar 19 13:08:23 T61 kernel: usb 5-2: configuration #1 chosen from 1 choice
Mar 19 13:08:23 T61 kernel: usb 5-2: New USB device found, idVendor=046d, idProduct=c114
Mar 19 13:08:23 T61 kernel: usb 5-2: New USB device strings: Mfr=1, Product=1, SerialNumber=0
Mar 19 13:08:23 T61 kernel: usb 5-2: Product: Harmony IrExtender 0-2.5.1
Mar 19 13:08:23 T61 kernel: usb 5-2: Manufacturer: Harmony IrExtender 0-2.5.1

The update causes the disconnect and the disconnect causes the crash (I believe).

I'll also attach the VBox.log file from the Virtual machine.

[dejan]

The lines from /var/log/messages

[dejan]

I can reproduce this by simply unplugging the USB cable without doing anything else with the Vista VM running, it immediately crashes.

[Kevin]

Exact same symptom here as well. VirtualBox 2.2.4r47978. Fedora 11 64bit host. Vista 32bit, SP2 client. Harmony Remote software v7.5.0.

[Kevin]

This continues to be a problem with VirtualBox 3.0.0r49315. And yes, simply unplugging the remote causes a segfault.

[Jonathan]

Same with 3.0.10

[Jan Doo]

Same problem here with 3.0.12 r54655 and Windows 7 on Ubuntu 9.10 64-bit.

While unplugging the harmony without disabling it in the USB filter, the virtual machine crashes with a segfault.

Jan 15 22:18:50 aspire kernel: [ 9479.040079] usb 7-2: USB disconnect, address 10 Jan 15 22:18:51 aspire kernel: [ 9479.614249] VirtualBox[5865]: segfault at 370 ip 00007feb789e9878 sp 00007feb7cb8cc10 error 4 in VBoxDD.so[7feb789d3000+1bd000]

[Jim Duchek]

Reproducible on Arch Linux 64-bit host, Windows 7 32-bit guest. Virtualbox 3.1.4. Possibly an issue with 64 bit guests? I can verify it happens with either the remote itself or the IR extender.

[Jim Duchek]

Also, possibly a similar problem to bug #5089, which was fixed? Symptoms appear the same, and the kernel log shows it to be a 64 bit host as well.

[Joris]

The same problem with windows 7 guest, kubuntu 9.04 host and virtualbox 3.1.4.

[Kevin]

This issue is now over one year old and it has not been assigned, Does anyone know the process for this? What can we do to help get this resolved?

[Jim Duchek]

It doesn't help that the USB code isn't open source, as far as I know.

[Frank Mehnert]

Guys, please could you reproduce this problem while core dumps enabled (see ​here), then provide me the core dump? Please contact me via frank _dot_ mehnert _at_ sun _dot_ com.

[dejan]

Frank, I managed to reproduce the issue and I'm in the process of uploading the core dump so that I can send you a link to download it. Even compressed it's still 200MB so email is not an option. Once the upload is done I'll e-mail you a link.

[Frank Mehnert]

Sent a test build to two reporters. I believe that the crash is now fixed.