Detect Hardware in XP crashes the VM (HD attached to AHCI port 0)

[Jerome Poulin]

I just added a serial port to the machine and wanted to install it in XP as it was not automatically detected, so I went in the device manager and clicked detect new hardware, the screen went black with some nice multicolor screen corruption.

Removing the serial port I just added also crashes the machine. Enabling VT also crashes the same way. In summary, clicking scan for hardware changes in XP just crashes VBox.

The host is Gentoo Linux, latest up-to-date version. The Virtual Machine is Windows XP Service Pack 3.

[Jerome Poulin]

Crashed Virtual Box

[Frank Mehnert]

Please check again with VirtualBox 2.0.4. If the problem still happens, please attach a VBox.log file of such a crashed session. And please enable core dumps for your machine, see here for instructions. If you get a core dump, please send it to frank _dot_ mehnert _at_ sun _dot_ com (if not too big, use some upload service otherwise).

[Jerome Poulin]

With VBox 2.0.6 I get a Blue Screen instead: STOP: 0x000000F4 (0x00000003, 0xFFB68020, 0xFFB68194, 0x805FB046) See attached Virtual Box logs, one after the VM automatically shutdown, and the other when stopped on the Blue screen.

[kmix]

FYI -- This was a problem for me also, but I was able to install the hardware after temporarily disabling the SATA controller.

[Jerome Poulin]

I confirm, disabling the SATA port allow me to scan for new hardware without a crash, even if the serial port I added wasn't detected ??

[aeichner]

Which version of the Intel SATA drivers are you using?

[Jerome Poulin]

In the Device Manager, with SATA Enabled, I see:

Intel(R) ICH8M-E/M SATA AHCI Controller Date: 2008-06-07 Version: 8.2.0.1001

I've got virtualbox-modules-2.0.6 installed with latest VirtualBox guest tools too.

[Frank Mehnert]

Please reopen if this problem persists with the latest release 2.2.2.

[Jerome Poulin]

Scan for new hardware works on IDE, it works with SATA AHCI enabled, switched my XP to SATA Port 0, and it crashed again! Nothing new.

[Jerome Poulin]

VBox.Log for version 2.2.2 with matching add-ons and modules, after powering off manually.

[Frank Mehnert]

To be sure: You are talking about a crashing guest, not a crashing host, right?

[Jerome Poulin]

Yes exactly, the screenshot is the VirtualBox window but I can click on Machine -> Reset and it reboots. I will soon put a link to a whole machine and config soon with both the save state bug and this one.

[Frank Mehnert]

I've removed your last comment to remove that URL from the public website. I'm currently downloading that stuff.

[ToddAndMargo]

I am having the same problem: Host: CentOS 5.3; guest XP-Pro-SP3. Scanning for hardware changes in the guest (XP) gives me the BSOD. VBox is 3.0.2.

Additional information: crashes with or without VB Guest Additions installed.

-T

[bla0ck]

vb log

[bla0ck]

crashed xp sp3 bsod

[bla0ck]

Hi,

log and bsod of win xp guest on win xp host from my side attached.

This is a problem when using Cisco VPN any connect client as it also executes new hardware search during connection.

The workaround is to attach boot drive on IDE controller. Any other drive attached on AHCI controller seems to be lost by system during hardware scan.

Thanks for fixing this.

[bla0ck]

BTW, I can reliably repro this on 3.1 55467 let me know in case you need more info.

Steps to reproduce:

1. Install XP SP3 on IDE drive with AHCI controller enabled.
2. Install latest Matrix storage driver from Intel. Mine is ICH8M-E/M AHCI Controller 8.9.0.1023.
3. Shut down VM, re-attach HDD to AHCI controller port 0.
4. Start VM and run Add hardware wizard.

Actual result - BSOD. Expected result - successful completion of wizard.

[Will Bickford]

I'm able to reproduce this using Windows XP SP3 guest, AHCI SATA port 0, ICH8M-E/M, Ubuntu 64-bit 11.04 host, VirtualBox 4.0.6 r71344. Whenever I attempt to run the Add Hardware Wizard the VM just locks up.

[clarkjc]

Hello,

I am able to reproduce this using a Windows XP x64 SP2 guest, AHCI SATA port 0, ICH8M-E/M, Ubuntu 11.10 64-bit host, and VirtualBox 4.1.10 r76795. Whenever "Scan for hardware changes" in selected in the Device Manager on the guest, the VM spontaneously reboots.

The problem does not occur when using the emulated PIIX4 IDE controller instead of the emulated ICH8M-E/M AHCI SATA controller.

Thank you.

[Frank Mehnert]

Still reproducible with VBox 4.1.22?

[Danial]

yes, and 4.2

[Takeshi Go]

Hello everyone ..

I am using VirtualBox 4.2.12 r84980, my guest is Windows XP SP3

When I do hardware scan, the VM Guest simply reboot .. After Digging for a while, I was able to find the Intel's 10.1.0.1088 version AHCI Driver

Intel(R)ICH8M-E/M SATA AHCI Controller 10.1.0.1088

It was bundled in RAID_F6_32bit_10.1.0.1008_PV self-extract Driver

and I am using ICH9 chip set, dual core CPU with Intel vt and 2GB ram .

help anyone?

[Danial]

use IDE for the emulated hdd's instead of ahci/sata

[Takeshi Go]

so you can't use SATA for Windows XP for sure? there is no way to fix the broken function?

I mean ... XP already using ICH7, 10 with SATA device for a long time and VirtualBOX does have the function out there for SATA devices ..

but now we can't use SATA because it's broken? then what's the point of having SATA controller option?

[Kyo]

Hi!

6 years later and with VM 4.3.12 I can confirm same behavior.

Byeee

[Frank Mehnert]

Tried with VBox 4.3.20 and a Windows XP 64-bit guest. Everything works as expected. Add a virtual SATA controller and attached a virtual disk image to it. Windows reported new hardware. I've installed the Intel 10.1.0.1008 driver in the guest. The SATA controller was detected. Then tried to scan for new hardware, nothing new found but also no guest reboot.

If you consider to reopen this ticket, please try with VBox 4.3.20 and if you can still reproduce the problem, add the exact steps how to reproduce this problem with a WinXP guest or an WinXP64 guest.

[Danial]

NOT fixed.

The issue only manifests when the OS drive is on the sata controller, your 'test' as such would not replicate the crash because the system drive remains attached to the IDE host.

[Frank Mehnert]

Aha, interesting information. But is this problem reproducible with Vista or newer? Making this work for Windows XP is low-priority.

[Frank Mehnert]

AFAICS the attached log does not show a crash and neither a guest reboot. But maybe you attached it to show your VM configuration.

Anyway, a crash of the VM process would be worth to investigate but if the guest just reboots then I doubt we will ever have time to debug this problem.

[Danial]

its a kernel inpage error bsod inside the guest, which i've narrowed down to the HDD being 'removed' when the 'check for new hardware' function is used.

I'm getting a new windows 7 iso from digitalriver to test, as i can't get to the install disk at the present time.

[Danial]

Reproducible on Windows 7 x64 with Intel RST drivers.

Microsoft AHCI driver not affected.

This test was on a custom RST 11 driver, as well as on the RST 10 driver you tested Frank.

[Danial]

and its certainly not the drivers, as i use them on my Host pc, something must not be right in the ich8 sata emulation that the intel driver enables :\

[Frank Mehnert]

I would like to reproduce this problem with Windows 7. Actually it's not that easy to install custom drivers to Windows 7. I've downloaded the 13.2.4.1000 RST driver from Intel and try to update the Windows builtin driver with that one. Doesn't work, Windows says the current driver is already up-to-date. Pressing on "Scan for hardware changes" does not show any problem. Using Windows 7 / 32-bit with all recent updates.

[Danial]

13.2.4.1000 is not compatible with ICH devices, they dropped support for the ICH10 and lower after v11.7.4.1001 (no code support, except for RAID).

And actually, i think the specific chip that virtualbox emulates was removed in an even earlier version than that, they changed the way the device appears to the system with 11.5. (drives get (SCSI) in their names)

10.1.0.1008 natively supports the ich8-e/m and reproduces the problem, as does 11.2.0.1006, which i modified to include the device strings.

[Frank Mehnert]

Sorry, how to install this driver? From Device Manager / Standard AHCI1.0 Serial ATA Controller / Update Driver Software ... Windows still is not keen in replacing the driver.

[Danial]

Should be able to manually select it, you'll get a red warning that the driver is not signed but it should have a option to install it anyway.

[Frank Mehnert]

I already wrote that I'm not able to manually change the driver. After updating the driver and selecting the directory with the driver files, Windows still thinks that the current driver is good enough and wouldn't install the manually selected driver.

[Danial]

1. Browse my computer for driver software
2. Let me pick from a list of device drivers on my computer" during the update wizard?
3. Have Disk

if you run the dpinst.exe in the zip with the -lm command line it will install the driver via pnputil and will be present on the 'Let me pick....' screen.