VirtualBox

Opened 20 months ago

Last modified 15 months ago

#21107 awaitsfeedback defect

VM's keep freezing

Reported by: ArtZ Owned by:
Component: other Version: VirtualBox 6.1.38
Keywords: Cc:
Guest type: Windows Host type: Windows

Description

Have several different VM's. They all keep freezing unless I click the mouse pointer in the VM window. Even tried pausing VM from menu, then unpausing. Each time the VM runs for about a second or two before it freezes up. The VM's boot up okay, and windows desktop runs and initializes, but after a few minutes the VM's keep pausing.

Very repeatable. LMK if more information is needed. Attached log here from one VM. Thank you

Attachments (10)

VBox.log (185.3 KB ) - added by ArtZ 20 months ago.
VBox.log.1 (179.3 KB ) - added by ArtZ 20 months ago.
VBox.log.2 (192.7 KB ) - added by ArtZ 20 months ago.
VBox.log.3 (178.9 KB ) - added by ArtZ 20 months ago.
VBoxHardening.log (372.2 KB ) - added by ArtZ 20 months ago.
VBox.2.log (191.2 KB ) - added by ArtZ 20 months ago.
Screenshot 2022-09-18 095735.jpg (15.4 KB ) - added by ArtZ 20 months ago.
VBox.3.log (198.0 KB ) - added by ArtZ 20 months ago.
Screenshot 2022-10-01 160132.jpg (16.4 KB ) - added by ArtZ 20 months ago.
Virtual Machine Windows 11 fresh installation-2022-11-01-22-04-04.log (227.8 KB ) - added by boh 18 months ago.
log file from report of 1st Nov 2022, by Boh

Download all attachments as: .zip

Change History (19)

by ArtZ, 20 months ago

Attachment: VBox.log added

by ArtZ, 20 months ago

Attachment: VBox.log.1 added

by ArtZ, 20 months ago

Attachment: VBox.log.2 added

by ArtZ, 20 months ago

Attachment: VBox.log.3 added

by ArtZ, 20 months ago

Attachment: VBoxHardening.log added

by ArtZ, 20 months ago

Attachment: VBox.2.log added

comment:1 by ArtZ, 20 months ago

Able to resync system time via windows settings. Then a few moments later things freeze and time is off again too. See picture and new log attached.

Thank you.

comment:2 by ArtZ, 20 months ago

Cant tell if just the display freezes or its the whole vm freezing. But still happens. Tried various settings with no luck. Here's another log and screen shot example. Thank you

by ArtZ, 20 months ago

Attachment: VBox.3.log added

comment:3 by SiuIsHere, 19 months ago

Hello,

Same here, exactly as described by Artz. At vbox.log, there are several entries like these:

00:28:32.177879 TM: Giving up catch-up attempt at a 68 315 604 269 ns lag; new total: 824 919 588 342 ns
00:28:32.177903 VMMDev: vmmDevHeartbeatFlatlinedTimer: Guest seems to be unresponsive. Last heartbeat received 15 seconds ago
00:28:32.178943 VMMDev: GuestHeartBeat: Guest is alive (gone 15 024 720 019 ns)
00:28:54.948526 VMMDev: vmmDevHeartbeatFlatlinedTimer: Guest seems to be unresponsive. Last heartbeat received 22 seconds ago
00:28:54.950316 VMMDev: GuestHeartBeat: Guest is alive (gone 22 718 551 043 ns)
00:29:21.819737 VMMDev: vmmDevHeartbeatFlatlinedTimer: Guest seems to be unresponsive. Last heartbeat received 14 seconds ago
00:29:21.826083 VMMDev: GuestHeartBeat: Guest is alive (gone 14 647 656 431 ns)
00:30:39.608137 TM: Giving up catch-up attempt at a 101 267 661 280 ns lag; new total: 926 187 249 622 ns
00:30:39.608156 VMMDev: vmmDevHeartbeatFlatlinedTimer: Guest seems to be unresponsive. Last heartbeat received 68 seconds ago
00:30:39.793660 VMMDev: GuestHeartBeat: Guest is alive (gone 68 640 801 865 ns)
00:31:29.292586 VMMDev: vmmDevHeartbeatFlatlinedTimer: Guest seems to be unresponsive. Last heartbeat received 18 seconds ago
00:31:29.309420 VMMDev: GuestHeartBeat: Guest is alive (gone 18 156 322 823 ns)
00:31:35.906274 GUI: Machine-window #0 activated
00:31:35.906439 GUI: Capturing keyboard on focus in
00:31:35.906482 GUI: Machine-view #0 focused, reason=3

comment:4 by ArtZ, 19 months ago

All my VMs are pretty much useless all of the sudden... Very disappointing!

comment:5 by boh, 18 months ago

Status: newawaitsfeedback

comment:6 by boh, 18 months ago

The same happens to my virtual machines. I am using VirtualBox 7.02 on a hosw windows 11 64 bit machine, and the last guest I created anew is a windows 11 64 bit as well. Therefore the problem is not related to a bug in the virtual disk, since it is replicable in all VMs. The machine boots up regularly, but within 1 - 10 minutes the machine freezes (does not accept any input, even the CTRL ALT CANC from the menu nor the close machine from the menu). Checked for viruses, disabled windows defender... but nothing works.

Below please find the last log:

[retracted, please upload the file instead of pasting it here]

Last edited 18 months ago by aeichner (previous) (diff)

by boh, 18 months ago

log file from report of 1st Nov 2022, by Boh

comment:7 by ArtZ, 16 months ago

There seems to be something fundamentally wrong with VB. Tried up grading VM's from VB 6 above to 7.04 with same issue.

After spending several hours fiddling around with settings etc. I did discover by chance a work around that seems to allow the VM to run 90% of the time. Every so often it still hangs. Herein may lie a clue to the fundamental problem.

Changing chipset to ICH9 and PS/2 Mouse keeps the VM heartbeat alive (most of the time). At least in my case. Previous settings are in the logs I took the time to submit 4 months ago.

Disappointing support by Oracle here - no triage or assistance in support of this issue.

comment:8 by flashback, 16 months ago

Exact same problem, very frustrating, windows 11 client, windows 11 host, and it keeps freezing very often, it's almost unusable.

Tried VB 7.2 and 7.4, it's even worse.

I hope they'll soon fix it.

comment:9 by AndyDF, 15 months ago

Same exact issue here, Win 11 host with Win 11 guest.
Without 3D acceleration the machine freezes up, WITH 3d acceleration the UI is unusable.

There's now a TON of posts about this, please address the issue.

Thank you.

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