VirtualBox

Opened 3 years ago

Closed 3 years ago

#20579 closed defect (duplicate)

VM crashes when connecting to Mac

Reported by: filemakernewbie Owned by:
Component: other Version: VirtualBox 6.1.26
Keywords: Cc:
Guest type: other Host type: Mac OS X

Description

Hey

I have made a forum-post about this already and scottgus1 recommended me to create a ticket here.

(VirtualBox Ver. 6.1.26 r145957 / Host: MacOS Catalina Ver. 10.15.6 Beta (19G36e) / Guest: Windows 10 Pro Ver. 10.0.19041 Build 19041 / TeamViewer Ver. 15.12.4 / Host and guest additions / extensions are installed)

So to summarize, our VM crashes if the window (with the VM) is in focus and someone connects to the Mac via TeamViewer. It does not matter if a TeamViewer session is already active and someone else connects or if a completely new one is started, just as soon as someone connects to the Mac using TeamViewer our VM crashes.

Here's the link to the forum-post in case any more information is needed. https://forums.virtualbox.org/viewtopic.php?f=2&t=103966&p=506392#p506392 The .log-file should also be located there, if I don't manage to attach said file here :)

Thanks in advance and have a great day

Attachments (2)

Windows 10-2021-09-22-14-43-05.log.zip (21.0 KB ) - added by filemakernewbie 3 years ago.
.log-file of VM crash
MacOScrashlog.txt (102.2 KB ) - added by filemakernewbie 3 years ago.
Mac OS crashlog

Download all attachments as: .zip

Change History (6)

by filemakernewbie, 3 years ago

.log-file of VM crash

comment:1 by galitsyn, 3 years ago

Hi filemakernewbie,

Could you please attach a crash report with a stack trace?

by filemakernewbie, 3 years ago

Attachment: MacOScrashlog.txt added

Mac OS crashlog

comment:2 by galitsyn, 3 years ago

Hi filemakernewbie,

Looking to the crash report, I think you have the similar issue as reported in #19153. Please consider to disable HID LEDs synchronization feature as below:

VBoxManage setextradata VM-name GUI/HidLedsSync 0

Could you please tell what keyboard devices you have connected to your Mac?

comment:3 by filemakernewbie, 3 years ago

Hey galitsyn,

Thank you for your quick answer! I did just that and it seems to have fixed it :)

We just have the normal wired Apple-Keyboard connected to the Mac.

Do you mind explaining what this command does? We need it for future documentation.

Thanks and have a great day

comment:4 by galitsyn, 3 years ago

Resolution: duplicate
Status: newclosed

Hi filemakernewbie,

Thank you for the feedback. This command disables Keyboard Indicator Synchronization feature. You can find a short note about it here https://docs.oracle.com/en/virtualization/virtualbox/6.0/admin/hidledssync.html.

I am closing the ticket as a duplicate of #19153. Please refer to it for the feature updates.

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