Opened 4 years ago
Last modified 2 years ago
#19869 new defect
USB audio interface Scarlett 4i4 3GEN no output sound
| Reported by: | edufissure | Owned by: | |
|---|---|---|---|
| Component: | audio | Version: | VirtualBox 6.1.14 |
| Keywords: | Cc: | ||
| Guest type: | Windows | Host type: | Linux |
Description
First of all i have a question: if you have a linux host with windows 10 guest, where should i post for bugs/problems in the forum of linux hosts or in the windows guests ? Said this, i have an scarlet4i4 focusrite 3gen audio interface, after several tries and problems i get it to setup and make it work.... but i have no output sound in my speakers.
Seems that the setup is correct and in windows works, but some kind the sound gets lost from output of the guest
Attachments (2)
Change History (5)
by , 4 years ago
| Attachment: | Anotación 2020-09-08 183754.jpg added |
|---|
comment:2 by , 4 years ago
USB information as told in Asking for help in USB Troubleshooting:
eduardo@MiPcLinux:~$ id
uid=1001(eduardo) gid=1001(eduardo) grupos=1001(eduardo),0(root),4(adm),5(tty),7(lp),10(uucp),20(dialout),27(sudo),29(audio),33(www-data),50(staff),109(lpadmin),124(sambashare),139(kvm),143(libvirtd),153(ubridge),1006(vboxusers)
eduardo@MiPcLinux:~$ VBoxManage -version
6.1.14r140239
eduardo@MiPcLinux:~$ VBoxManage list extpacks
Extension Packs: 1
Pack no. 0: Oracle VM VirtualBox Extension Pack
Version: 6.1.14
Revision: 140239
Edition:
Description: Oracle Cloud Infrastructure integration, USB 2.0 and USB 3.0 Host Controller, Host Webcam, VirtualBox RDP, PXE ROM, Disk Encryption, NVMe.
VRDE Module: VBoxVRDP
Usable: true
Why unusable:
eduardo@MiPcLinux:~$ VBoxManage list usbhost
Host USB Devices:
UUID: a2b5c416-2070-4970-98a2-0251ff5e32cd
VendorId: 0x1235 (1235)
ProductId: 0x8212 (8212)
Revision: 6.69 (0669)
Port: 0
USB version/speed: 2/High
Manufacturer: Focusrite
Product: Scarlett 4i4 USB
SerialNumber: D8Q7CWR9505044
Address: sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb1/1-1//device:/dev/vboxusb/001/002
Current State: Busy
UUID: 1fb53f4f-178b-47ee-8fbd-12e06d0e4e41
VendorId: 0x0bc2 (0BC2)
ProductId: 0xab24 (AB24)
Revision: 1.0 (0100)
Port: 7
USB version/speed: 3/Super
Manufacturer: Seagate
Product: BUP Slim RD
SerialNumber: NA9CQ1XP
Address: sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb2/2-8//device:/dev/vboxusb/002/002
Current State: Busy
UUID: a132a7b5-3caa-4bca-96fc-0838cdf96872
VendorId: 0x0764 (0764)
ProductId: 0x0501 (0501)
Revision: 0.1 (0001)
Port: 11
USB version/speed: 2/Full
Manufacturer: CPS
Product: CP1500EPFCLCD
SerialNumber: CRMGV2000027
Address: sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb1/1-12//device:/dev/vboxusb/001/004
Current State: Busy
UUID: 3488ff55-8d9e-4486-a547-ed2b877600f4
VendorId: 0x058f (058F)
ProductId: 0x9540 (9540)
Revision: 1.32 (0132)
Port: 2
USB version/speed: 2/Full
Manufacturer: Generic
Product: EMV Smartcard Reader
Address: sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb1/1-11/1-11.3//device:/dev/vboxusb/001/007
Current State: Available
UUID: bfbe1812-ccca-4782-891c-bf9af2fb8fc9
VendorId: 0x046d (046D)
ProductId: 0xc31c (C31C)
Revision: 100.0 (10000)
Port: 3
USB version/speed: 1/Low
Manufacturer: Logitech
Product: USB Keyboard
Address: sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb1/1-11/1-11.4//device:/dev/vboxusb/001/008
Current State: Busy
UUID: 24914ab4-2677-424c-8cdc-69680008b9e0
VendorId: 0x046d (046D)
ProductId: 0xc077 (C077)
Revision: 114.0 (11400)
Port: 0
USB version/speed: 2/Low
Manufacturer: Logitech
Product: USB Optical Mouse
Address: sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb1/1-11/1-11.1//device:/dev/vboxusb/001/005
Current State: Busy
UUID: 3a41d0cb-614e-49bb-a391-89f494772e81
VendorId: 0x046d (046D)
ProductId: 0x082d (082D)
Revision: 0.17 (0017)
Port: 1
USB version/speed: 2/High
Manufacturer: Logitech, Inc.
Product: HD Pro Webcam C920
SerialNumber: DAE15B3F
Address: sysfs:/sys/devices/pci0000:00/0000:00:14.0/usb1/1-11/1-11.2//device:/dev/vboxusb/001/006
Current State: Busy
eduardo@MiPcLinux:~$ VBoxManage list usbfilters
Global USB Device Filters:
<none>
eduardo@MiPcLinux:~$ VBoxManage showvminfo Windows10
Name: Windows10
Groups: /
Guest OS: Windows 10 (64-bit)
UUID: 4e363351-317c-4ca3-b9f2-cafb250d33c3
Config file: /Maquinas VirtualBox/Windows10/Windows10.vbox
Snapshot folder: /media/Samsung/Maquinas VirtualBox/Clientes Windows/Windows 10/Snapshots
Log folder: /Maquinas VirtualBox/Windows10/Logs
Hardware UUID: 4e363351-317c-4ca3-b9f2-cafb250d33c3
Memory size 8192MB
Page Fusion: disabled
VRAM size: 128MB
CPU exec cap: 100%
HPET: disabled
CPUProfile: host
Chipset: piix3
Firmware: BIOS
Number of CPUs: 4
PAE: disabled
Long Mode: enabled
Triple Fault Reset: disabled
APIC: enabled
X2APIC: disabled
Nested VT-x/AMD-V: disabled
CPUID Portability Level: 0
CPUID overrides: None
Boot menu mode: message and menu
Boot Device 1: Floppy
Boot Device 2: DVD
Boot Device 3: HardDisk
Boot Device 4: Not Assigned
ACPI: enabled
IOAPIC: enabled
BIOS APIC mode: APIC
Time offset: 0ms
RTC: local time
Hardware Virtualization: enabled
Nested Paging: enabled
Large Pages: disabled
VT-x VPID: enabled
VT-x Unrestricted Exec.: enabled
Paravirt. Provider: Default
Effective Paravirt. Prov.: HyperV
State: powered off (since 2020-09-11T11:33:27.000000000)
Graphics Controller: VBoxSVGA
Monitor count: 1
3D Acceleration: disabled
2D Video Acceleration: disabled
Teleporter Enabled: disabled
Teleporter Port: 0
Teleporter Address:
Teleporter Password:
Tracing Enabled: disabled
Allow Tracing to Access VM: disabled
Tracing Configuration:
Autostart Enabled: disabled
Autostart Delay: 0
Default Frontend:
VM process priority: default
Storage Controller Name (0): SATA
Storage Controller Type (0): IntelAhci
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0): 30
Storage Controller Port Count (0): 5
Storage Controller Bootable (0): on
SATA (0, 0): /media/Samsung/Maquinas VirtualBox/Clientes Windows/Windows 10/Snapshots/{16f4d0c5-cd47-4207-95dc-6fea8fc628b8}.vdi (UUID: 16f4d0c5-cd47-4207-95dc-6fea8fc628b8)
SATA (1, 0): /usr/share/virtualbox/VBoxGuestAdditions.iso (UUID: d39878ca-3b32-48db-9a0b-ce10e6cbf747)
NIC 1: MAC: 080027C16C81, Attachment: Bridged Interface 'enp2s0', Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny, Bandwidth group: none
NIC 2: disabled
NIC 3: disabled
NIC 4: disabled
NIC 5: disabled
NIC 6: disabled
NIC 7: disabled
NIC 8: disabled
Pointing Device: USB Tablet
Keyboard Device: PS/2 Keyboard
UART 1: disabled
UART 2: disabled
UART 3: disabled
UART 4: disabled
LPT 1: disabled
LPT 2: disabled
Audio: enabled (Driver: PulseAudio, Controller: HDA, Codec: STAC9221)
Audio playback: enabled
Audio capture: enabled
Clipboard Mode: Bidirectional
Drag and drop Mode: Bidirectional
VRDE: disabled
OHCI USB: disabled
EHCI USB: disabled
xHCI USB: enabled
USB Device Filters:
Index: 0
Active: yes
Name: CPS CP1500EPFCLCD [0001]
VendorId: 0764
ProductId: 0501
Revision: 0001
Manufacturer: CPS
Product: CP1500EPFCLCD
Remote: 0
Serial Number: CRMGV2000027
Index: 1
Active: yes
Name: Generic EMV Smartcard Reader [0120]
VendorId: 058f
ProductId: 9540
Revision: 0120
Manufacturer: Generic
Product: EMV Smartcard Reader
Remote: 0
Serial Number:
Index: 2
Active: no
Name: Logitech USB Keyboard [6400]
VendorId: 046d
ProductId: c31c
Revision: 6400
Manufacturer: Logitech
Product: USB Keyboard
Remote: 0
Serial Number:
Index: 3
Active: yes
Name: Logitech, Inc. HD Pro Webcam C920 [0011]
VendorId: 046d
ProductId: 082d
Revision: 0011
Manufacturer:
Product: HD Pro Webcam C920
Remote: 0
Serial Number: DAE15B3F
Index: 4
Active: yes
Name: HP Photosmart C4100 series [0100]
VendorId: 03f0
ProductId: 5711
Revision: 0100
Manufacturer: HP
Product: Photosmart C4100 series
Remote: 0
Serial Number: MY72OJ10XW04J7
Index: 5
Active: yes
Name: Focusrite Scarlett 4i4 USB [0645]
VendorId: 1235
ProductId: 8212
Revision: 0645
Manufacturer: Focusrite
Product: Scarlett 4i4 USB
Remote: 0
Serial Number: D8Q7CWR9505044
Index: 6
Active: no
Name: Seagate BUP Slim RD [0100]
VendorId: 0bc2
ProductId: ab24
Revision: 0100
Manufacturer: Seagate
Product: BUP Slim RD
Remote: 0
Serial Number: NA9CQ1XP
Bandwidth groups: <none>
Shared folders:
Name: 'Samsung', Host path: '/media/Samsung' (machine mapping), writable, auto-mount
Name: 'eduardo', Host path: '/home/eduardo' (machine mapping), writable, auto-mount
Capturing: not active
Capture audio: not active
Capture screens: 0
Capture file: /Maquinas VirtualBox/Windows10/Windows10.webm
Capture dimensions: 1024x768
Capture rate: 512kbps
Capture FPS: 25kbps
Capture options: ac_enabled=false
Description:
usuario : edufissure@msn.com password PIN: 5152
Guest:
Configured memory balloon size: 0MB
Snapshots:
Name: Instantánea 04/06/19 (UUID: 9eb2e19c-b19d-49d8-8535-ced42bef0136)
Description:
Instantánea 04/06/19
Name: Instantánea despues actualizacion (UUID: 5e512346-95ef-4b06-bc8a-f13e1b051fc7)
Name: Instantánea Octubre 2019 (UUID: d51f6193-528d-4255-b694-9ddc84bcbfa1) *
eduardo@MiPcLinux:~$
comment:3 by , 2 years ago
Tested also till version 6.1.32 and updated extension pack and guest additions. Still doesnt work.
No one has even answered or asked for more information.
Hope this could be fixed soon.
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Sound setup windows10