Ticket #19123 (awaitsfeedback defect)
VM Aborts On Laptop Suspend OR Machine Pause
Reported by: | yato | Owned by: | |
---|---|---|---|
Component: | other | Version: | VirtualBox 6.0.14 |
Keywords: | Abort Suspend Pause | Cc: | |
Guest type: | Linux | Host type: | Windows |
Description
Hello,
Recently updated to 6.0.14 on Windows 10, hosting a Centos guest.
Two scenarios trigger a VM abort, maybe 50% of the time: [1] pause VM (Machine -> Pause) ]2] send laptop to sleep
A dialog will pop up (immediately for [1] and on resume for [2]).
Attaching logs and a screenshot of the dialog.
Cheers, yato
Attachments
Change History
Changed 3 years ago by yato
-
attachment
VM Abort.png
added
Changed 3 years ago by yato
-
attachment
virtualbox-2019-11-21-20-29-18[manual vm pause].log
added
Logs for Machine/Suspend
comment:1 Changed 3 years ago by socratis
From the VBox.log:
1:55:08.225609 Changing the VM state from 'RUNNING' to 'SUSPENDING' 11:55:08.274853 11:55:08.274854 !!! rtR3WinUnhandledXcptFilter caught an exception on thread 0000000000004204!!! 11:55:08.274865 11:55:08.274865 ExceptionCode=0xc0000005 ExceptionFlags=0x00000000 ExceptionAddress=00007ffa571a8201
That "ExceptionCode=0xc0000005" looks like you might be having a hardening problem...
Please read really carefully the following FAQ: Diagnosing VirtualBox Hardening Issues for some generic guidelines/ideas. Those are guidelines, you have to use your judgement as to which program might be responsible...
comment:2 follow-up: ↓ 3 Changed 3 years ago by yato
Thanks.
The hardening logs point at dsound.dll. Disabling sound altogether on VM settings has made this go away. We'll investigate the interaction with dsound.dll further ..
Cheers, yato
comment:3 in reply to: ↑ 2 Changed 3 years ago by socratis
- Status changed from new to awaitsfeedback
Replying to yato:
The hardening logs point at dsound.dll. Disabling sound altogether on VM settings has made this go away. We'll investigate the interaction with dsound.dll further
That's interesting... Can you please post a "VBoxHardening.log" from such a failed session so we can have a better understanding of the situation? There's nothing obvious in the "VBox.log" that points to something like that, nor would I expect it to be.
In the guide that I pointed you to, there are some generic troubleshooting steps that might help, especially the "sfc /scannow" command...
Changed 3 years ago by MikeStrom
-
attachment
crash.txt
added
MacOS crash when "un-pausing" paused VM.
Changed 3 years ago by MikeStrom
-
attachment
panic.txt
added
kernel panic when starting VM with ICH AC97 enabled.
comment:4 Changed 3 years ago by MikeStrom
I experience similar issues, however, I'm on iMac (27-inch, Late 2013) and MacOS 10.14.6. Guest OS is Arch Linux 64.
I have the same issues in both VB 6.0.14 and 6.1.2.
Every time I pause and then un-pause the VirtualBox crash.
I narrowed down the issue to ICH AC97. If i select Intel HD Audio I can not reproduce the crash.
During testing, when i messed around with the audio settings, i got a kernel Panic. It happened with ICH AC97 selected. The iMac rebooted instantly when i started the VM.
See attached log files above.
Screenshot