VirtualBox

Ticket #18440 (closed defect: fixed)

Opened 20 months ago

Last modified 7 months ago

Keyboard and mouse don't work after creating snapshot

Reported by: QA Owned by:
Component: guest control Version: VirtualBox 6.0.4
Keywords: snapshot Cc:
Guest type: OSX Server Host type: Mac OS X

Description

  1. Start guest macOS 10.14.2
  2. Log in guest OS
  3. Go to VirtualBox on host OS
  4. Create a snapshot
  5. Go to the guest OS

Actual Result:

keyboard and mouse don't work anymore. Power off helps

Attachments

macOS-2019-02-15-12-48-08.log Download (131.4 KB) - added by QA 20 months ago.
Mac.vbox Download (7.9 KB) - added by Ee 17 months ago.
VBox.log Download (148.5 KB) - added by Ee 17 months ago.

Change History

Changed 20 months ago by QA

comment:1 Changed 20 months ago by socratis

It's usually better and faster, if issues get first addressed in the  VirtualBox forums, a lot more eyes there. More than 95% of the issues are resolved over there, which keeps the developers focusing on the bug fixes and enhancements, and there is no need for another ticket to keep track of.

Right-click on the VM in VirtualBox Manager, "Show in Finder". Attach that selected "macOS.vbox" file.

comment:2 Changed 18 months ago by @…

VirtualBox version 6.0.4 r128413 (Qt5.9.5)

Hi there. I faced the same problem on my host Ubuntu 18.04 with HighSierra virtual mashine.

comment:3 Changed 18 months ago by socratis

@...

Hackintosh installations are not supported. Unless you use an Apple computer, other hardware is not supported for OSX guests.

Changed 17 months ago by Ee

Changed 17 months ago by Ee

comment:4 Changed 17 months ago by Ee

Host: 10.12.6 Sierra

Guests: 10.11 El Capitan 10.13 High Sierra

I've had the same problem in VirtualBox versions after 6.0.0. (6.0.0 does NOT have this problem.)

I've attached mac.vbox and VBox.log. They pertain to 10.11 El Capitan, given that it's much easier to install than High Sierra, but the same problem exists for High Sierra.

Setting higher RAM, video memory, number of processors, and USB version do not fix anything. Neither does installing Guest Additions. The only thing that works is downgrading to v6.0.0.

Expected behavior: Mouse and keyboard are captured by the guest and the guest can respond accordingly.

Actual behavior: Mouse and keyboard are not captured

  • Immediately after taking a snapshot
  • Restoring from a snapshot
  • Restoring a saved state

As described in the original post, rebooting enables mouse and keyboard.

I can manually attach external USB mice and keyboards. However, this is not an acceptable workaround. The system trackpad and keyboard remain unattachable.

Last edited 17 months ago by Ee (previous) (diff)

comment:5 Changed 17 months ago by Ee

comment:6 Changed 17 months ago by socratis

@Ee, let's continue the discussion in the forums then...

comment:7 Changed 17 months ago by Ant

I also have the same problem. You can see it in my  https://forums.virtualbox.org/viewtopic.php?f=8&t=92846 forum thread.

comment:8 Changed 16 months ago by Ee

This is still a bug in VirtualBox 6.0.8.

comment:9 follow-up: ↓ 10 Changed 8 months ago by Ee

This appears to have been fixed as of version 6.1.2.

Please confirm.

comment:10 in reply to: ↑ 9 Changed 8 months ago by Ant

Replying to Ee:

This appears to have been fixed as of version 6.1.2.

Please confirm.

Yup. It is fixed for me in the same MBP, but with mac OS Mojave v10.14.6 host. :)

comment:11 Changed 7 months ago by aeichner

  • Status changed from new to closed
  • Resolution set to fixed
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