VirtualBox

Ticket #17440 (new defect)

Opened 4 years ago

Last modified 4 years ago

VBoxHardening- Exit Code 0x1

Reported by: mdr Owned by:
Component: other Version: VirtualBox 5.2.4
Keywords: Hardening Cc:
Guest type: Windows Host type: Windows

Description

I have a few different VMs on my current laptop which I am trying to move to my new laptop. However, after importing the machines, I am getting an error message when I try to open the VMs:

No image "ErrorMessage.gif" attached to Ticket #1

and

No image "ErrorMessage2.gif" attached to Ticket #1

My previous laptop is running Win7x64 and I am using VirtualBox 5.1.30 r11838. This has been upgraded as releases have come out so I am not sure what version of VirtualBox I was using when I created the VMs. Each machine is running a similar copy of Windows Server 2008 R2.

I have attached the VBoxHardening.log file for one of the VMs- they are all causing the same error.

I was able to open a few of the VMs once, but then after either powering off (no saved state) or saving, I get the error message again on restart. I have tried headless, normal, and detached starts.

I know this issue has been raised on past versions of VirtualBox, but I didn't see a method for fixing the error which worked- I have un-installed and re-installed VirtualBox, I have tried to recreate the VMs using the same hard disk image, I have turned off my virus software, I have confirmed that I do not have the layout registry key (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers), and I have done a software scan (sfc /scannow). I would appreciate any assistance in trying to solve this issue.

Attachments

ErrorMessage.PNG Download (12.3 KB) - added by mdr 4 years ago.
Initial error message on starting VM
ErrorMessage2.PNG Download (17.6 KB) - added by mdr 4 years ago.
Second error message appears after first error message is closed
VBoxHardening.log Download (198.6 KB) - added by mdr 4 years ago.
VBHardening log for one of the machines
ScanNowResults.PNG Download (11.3 KB) - added by mdr 4 years ago.
Cmd prompt sfc /scannow results

Change History

Changed 4 years ago by mdr

Initial error message on starting VM

Changed 4 years ago by mdr

Second error message appears after first error message is closed

Changed 4 years ago by mdr

VBHardening log for one of the machines

Changed 4 years ago by mdr

Cmd prompt sfc /scannow results

comment:1 Changed 4 years ago by socratis

Please read really carefully the following FAQ:  Diagnosing VirtualBox Hardening Issues for some guidelines/ideas.

I would start with the "PowerBroker" and anything "Sophos" remaining. I'm also not sure, but something definitely doesn't feel right with the following "DLL":

2cc8.1928: supR3HardenedMonitor_LdrLoadDll: error opening 'C:\Program.dll': 5 (NtPath=\??\C:\Program.dll; Input=C:\Program; rcNtGetDll=0x0

That DLL shouldn't be there, there shouldn't be a DLL called "C:\Program.dll".

And finally, since there can be no single system that is exactly the same as another one, the solution can *not* be the same. That's why you should prefer the forums next time...

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