VirtualBox

Opened 7 years ago

Closed 4 years ago

#16642 closed defect (obsolete)

Problem update from 5.0.32 r112930 to new version VirtualBox 5.1.18

Reported by: beppech89 Owned by:
Component: installer Version: VirtualBox 5.1.18
Keywords: update Cc:
Guest type: Windows Host type: other

Description

Hi, I'm trying to update my VirtualBox on my Win7 without success.. During the installation of the update (VirtualBox-5.1.18-114002-Win.exe) appear s the message:

The feature you are trying to use is on a network resource that is unavailable.

The component that the setup find is "VirtualBox-5.0.30-r112061-MultiArch_amd64.msi"

Any suggestion to solve this problem? Thanks

Giuseppe

Attachments (1)

error_message.png (25.7 KB ) - added by beppech89 7 years ago.
error message

Download all attachments as: .zip

Change History (4)

by beppech89, 7 years ago

Attachment: error_message.png added

error message

comment:1 by Socratis, 7 years ago

This is definitely a Windows Installer message/problem, not a VirtualBox problem/bug. My suggestion would be to download VirtualBox 5.0.30 and run the installer choosing the "Uninstall" option. Then update to 5.1.18.

For future reference, it's usually better and faster, if problems like this one (configuration, question) get first addressed in the forums (https://forums.virtualbox.org/). More than 95% of the issues are resolved over there, which keeps the developers focusing on the bug fixes and enhancements, and there is no need for another ticket to keep track of. For example, yours is not a bug and someone from the developers has to deal with it and close it as "Invalid".

comment:2 by Klaus Espenlaub, 7 years ago

This looks to me like you have some leftovers from VirtualBox 5.0.30 still on your system.

Often the easiest way to resolve such an issue is installing exactly this version again, because that will repair the inconsistency in the MSI component information. Afterwards try the upgrade you wanted to do originally.

If you don't have the old installer at hand any more: http://download.virtualbox.org/virtualbox/5.0.30/VirtualBox-5.0.30-112061-Win.exe

comment:3 by aeichner, 4 years ago

Resolution: obsolete
Status: newclosed
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