VirtualBox

Ticket #14930 (new defect)

Opened 4 years ago

Last modified 4 years ago

Excel 2016 can't open file in Windows 10

Reported by: melinerunen Owned by:
Component: other Version: VirtualBox 5.0.10
Keywords: Windows 10, Excel 2016 Cc:
Guest type: Windows Host type: Windows

Description

Hi,

I've an issue when I'm trying to open a file in Excel 2016 from the Explorer under Windows 10 guest. The error says that "There was a problem sending the command to the program"

Reading different solutions on windows forums I found that if I disable the hardware acceleration graphics in excel, then the file opens normally.

Also it doesn't matter the location of the file. The error happens either if the file is on a local disk(desktop) or shared folder or network mapped folder.

There are some roundabouts where the file opens fine with hardware accelerated graphics enabled:

  • If Excel is already open and open a file from the explorer.
  • If I open the file form Excel.

The only scenery is opening a file from explorer while the Excel is closed and HW acc graphics is enabled.

setup:

  • Guest: Windows 10 pro x64 using hyper-v and graphics acceleration enabled.
  • Host: Windows 7 Enterprise x64 @ Intel i5 4300M
  • Virtualbox: 5.0.10 r104061 also tested in 5.0.11 r104675.

Attachments

2015-12-14 09_52_07-Win 10 [Running] - Oracle VM VirtualBox.png Download (94.8 KB) - added by melinerunen 4 years ago.
Error message
VBox.log Download (146.5 KB) - added by melinerunen 4 years ago.
Log running the case
VBoxHardening.rar Download (29.8 KB) - added by melinerunen 4 years ago.
VBox (2).log Download (164.2 KB) - added by melinerunen 4 years ago.
New log without hardening errors

Change History

Changed 4 years ago by melinerunen

Error message

comment:1 Changed 4 years ago by lkj

FWIW, I reproduced the problem with an OSX 10.11.2 host. VB 5.0.10

Changed 4 years ago by melinerunen

Log running the case

Changed 4 years ago by melinerunen

Changed 4 years ago by melinerunen

New log without hardening errors

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