Excel 2016 can't open file in Windows 10

[David Eduardo Cortelezzi]

Hi,

I've an issue when I'm trying to open a file in Excel 2016 from the Explorer under Windows 10 guest. The error says that "There was a problem sending the command to the program"

Reading different solutions on windows forums I found that if I disable the hardware acceleration graphics in excel, then the file opens normally.

Also it doesn't matter the location of the file. The error happens either if the file is on a local disk(desktop) or shared folder or network mapped folder.

There are some roundabouts where the file opens fine with hardware accelerated graphics enabled:

• If Excel is already open and open a file from the explorer.
• If I open the file form Excel.

The only scenery is opening a file from explorer while the Excel is closed and HW acc graphics is enabled.

setup:

• Guest: Windows 10 pro x64 using hyper-v and graphics acceleration enabled.
• Host: Windows 7 Enterprise x64 @ Intel i5 4300M
• Virtualbox: 5.0.10 r104061 also tested in 5.0.11 r104675.

[David Eduardo Cortelezzi]

Error message

[Louis King Jr]

FWIW, I reproduced the problem with an OSX 10.11.2 host. VB 5.0.10

[David Eduardo Cortelezzi]

Log running the case

[David Eduardo Cortelezzi]

New log without hardening errors