critical error - GuruMed - HP Solution Center (printer software) always causes in 4.3.34 and 5.0.10

[ceastus]

Hello, Thanks for the work you put into OVB, I think it is great!

I have run into a problem with the latest releases that I would like your help with. I have been running OVB for about a year or so and have not had a problem with this software until recently. HP Solution Center is an app that is installed with the HP all-in-one printer driver/software and I use it to launch the scanner component.

It works fine with OVB releases 4.3.30 and 4.3.32, but it causes an issue in 4.3.34 and 5.0.10. I have not tested earlier releases of 5.0.x.

I have 64-bit Win 7 guest running on Ubuntu 14.04 LTS. I have a Photosmart C7280 connected via USB 2 EHCI controller. I have also reproduced the issue when setting up the printer as a network device (bridged Intel PRO/1000 MT Desktop (82540EM)), rather than a USB device.

To download the software, go to ​http://support.hp.com/us-en/drivers/ and enter the model of "photosmart c7280", change the selected OS to MS Win 7 (if not already selected), and download PS_AIO_02_Net_Full_Win_WW_130_140.exe (released 2009-10-20).

I believe during installation you can skip the printer setup. However, I'm not sure if the issue is reproducible without a printer/scanner being set up. I can do more research and update this ticket.

Once the installation has completed (and after rebooting), the next and final step is to launch HP Solution Center.

I set the priority to major without knowing the cause or the full effect of this issue. My guess is that it could be affecting other printer software, and possibly more.

Thanks for your help. Chuck

[Frank Mehnert]

Unfortunately we cannot verify your observations because the application does not start if no HP printer is attached.

[UPF]

Same problem here. Host is Kubuntu 15.10, guest system is Win7, VirtualBox is 5.0.14_Ubuntu r105127. Network card is set to bridge mode.

Whenever I start the HP Solution Center, the guest system will halt, not reacting to anything. I have to shutdown the VM itself.

Glad to read that it worked some time before, since this gives me hope that it might work again sometimes in the future. Currently this problem is the only obstacle for me to format my Win7 harddrive and work with the Win7 VM on Ubuntu.

Would be really great if you find a way to test this and solve the problem.

Thanks.