Ticket #1438 (closed defect: obsolete)

Opened 14 years ago

Last modified 6 years ago

VirtualBox on opensolaris, symantec antivirus corrupt windows XP

Reported by: pfragniere Owned by:
Component: VMM Version: VirtualBox 1.6.2
Keywords: Cc:
Guest type: Windows Host type: other

Description (last modified by aeichner) (diff)

Hardware Dell latitude D630

OS opensolaris snv 75

I try to install Symantec Endpoint Protection on windows XP, but during the installation the process stop near the end. At this time no program able to start with a message I think I have a corruption on the windows system


symantec.png Download (365.5 KB) - added by pfragniere 14 years ago.
Printscreen of the error
vbox_settings.png Download (67.7 KB) - added by icsf 14 years ago.

Change History

Changed 14 years ago by pfragniere

Printscreen of the error

comment:1 Changed 14 years ago by cross

I'm looking for any update on this. I'm having this same problem installing Symantec Endpoint Protection, as my company has required. I am running VirtualBox 1.6.2 on a Fedora 9 Linux host (x86_64).

The Symantec install seems to have mostly completed, but now when I boot, I don't even get to the login screen. I just get 3 "such and such crashed" dialogs, and then a hang. The first and third of the dialogs are reporting failures of services.exe.

I can boot into safe mode to look at the Symantec software, and I was able to uninstall "Live Update" via Add/Remove Programs. I cannot remove Symantec Endpoint Protection, because it attempts to contact the Windows Installer Service, which is not running in safe mode.

comment:2 Changed 14 years ago by cross

Rebooting the windows xp virtual host using the "Last Known Good Configuration" allowed me to uninstall the Symantec Endpoint Protection software, and the host is now working.

Can I provide any more information on the problem?

comment:3 Changed 14 years ago by frank

  • Version changed from VirtualBox Solaris Beta 1 to VirtualBox 1.6.2
  • Component changed from other to VMM
  • Guest type changed from other to Windows

Do you have VT-x enabled for this VM session? If not, activate it and check if that makes any difference. Check with the VM session dialog if VT-x or AMD-V is actually enabled (the VM will silently fall back to normal mode if the feature is not present in your CPU or disabled in the BIOS). Please attach the VBox.log file of a VM session with VT-x or AMD-V enabled.

Changed 14 years ago by icsf

comment:4 Changed 14 years ago by icsf

Same issue, same error message as pfragniere. Running VBox 2.0.4 on imac (model identifier iMac8,1). New Clean install of XP SP2 followed by Windows Update, then install sav 11 .

VT-x & AMD-V are grayed out under Settings | General | Advanced .

As with cross, was able to remove SAV by rebooting to Last Known Good Configuration and uninstalling Symantec Enpoint Protection.

Am attaching screen capture of VBox settings FYI.

comment:5 Changed 14 years ago by icsf

Update on 11/17/08: installed an older copy of SAV: Symantec Anti-Virus 10.1.5. No problems encountered. Appears to be working properly. Problems appear to be specific to SAV 11, Symantec Endpoint protection.

comment:6 Changed 6 years ago by aeichner

  • Status changed from new to closed
  • Resolution set to obsolete
  • Description modified (diff)

Please reopen if still relevant with a recent VirtualBox release.

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