VirtualBox

Opened 16 years ago

Closed 8 years ago

#1438 closed defect (obsolete)

VirtualBox on opensolaris, symantec antivirus corrupt windows XP

Reported by: Philippe Fragniere Owned by:
Component: VMM Version: VirtualBox 1.6.2
Keywords: Cc:
Guest type: Windows Host type: other

Description (last modified by aeichner)

Hardware Dell latitude D630

OS opensolaris snv 75

I try to install Symantec Endpoint Protection on windows XP, but during the installation the process stop near the end. At this time no program able to start with a message I think I have a corruption on the windows system

Attachments (2)

symantec.png (365.5 KB ) - added by Philippe Fragniere 16 years ago.
Printscreen of the error
vbox_settings.png (67.7 KB ) - added by ian scott-fleming 16 years ago.

Download all attachments as: .zip

Change History (8)

by Philippe Fragniere, 16 years ago

Attachment: symantec.png added

Printscreen of the error

comment:1 by Chris Ross, 16 years ago

I'm looking for any update on this. I'm having this same problem installing Symantec Endpoint Protection, as my company has required. I am running VirtualBox 1.6.2 on a Fedora 9 Linux host (x86_64).

The Symantec install seems to have mostly completed, but now when I boot, I don't even get to the login screen. I just get 3 "such and such crashed" dialogs, and then a hang. The first and third of the dialogs are reporting failures of services.exe.

I can boot into safe mode to look at the Symantec software, and I was able to uninstall "Live Update" via Add/Remove Programs. I cannot remove Symantec Endpoint Protection, because it attempts to contact the Windows Installer Service, which is not running in safe mode.

comment:2 by Chris Ross, 16 years ago

Rebooting the windows xp virtual host using the "Last Known Good Configuration" allowed me to uninstall the Symantec Endpoint Protection software, and the host is now working.

Can I provide any more information on the problem?

comment:3 by Frank Mehnert, 16 years ago

Component: otherVMM
Guest type: otherWindows
Version: VirtualBox Solaris Beta 1VirtualBox 1.6.2

Do you have VT-x enabled for this VM session? If not, activate it and check if that makes any difference. Check with the VM session dialog if VT-x or AMD-V is actually enabled (the VM will silently fall back to normal mode if the feature is not present in your CPU or disabled in the BIOS). Please attach the VBox.log file of a VM session with VT-x or AMD-V enabled.

by ian scott-fleming, 16 years ago

Attachment: vbox_settings.png added

comment:4 by ian scott-fleming, 16 years ago

Same issue, same error message as pfragniere. Running VBox 2.0.4 on imac (model identifier iMac8,1). New Clean install of XP SP2 followed by Windows Update, then install sav 11 .

VT-x & AMD-V are grayed out under Settings | General | Advanced .

As with cross, was able to remove SAV by rebooting to Last Known Good Configuration and uninstalling Symantec Enpoint Protection.

Am attaching screen capture of VBox settings FYI.

comment:5 by ian scott-fleming, 16 years ago

Update on 11/17/08: installed an older copy of SAV: Symantec Anti-Virus 10.1.5. No problems encountered. Appears to be working properly. Problems appear to be specific to SAV 11, Symantec Endpoint protection.

comment:6 by aeichner, 8 years ago

Description: modified (diff)
Resolution: obsolete
Status: newclosed

Please reopen if still relevant with a recent VirtualBox release.

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