Ticket #12882 (closed defect: worksforme)

Opened 7 years ago

Last modified 5 years ago

Ubuntu 14.04 LTS Beta 2, Guest Service video driver 'This device is not working'

Reported by: Matthew Lenz Owned by:
Component: other Version: VirtualBox 4.3.10
Keywords: Cc:
Guest type: Linux Host type: Linux


I installed the guest services on Ubuntu 14.04 LTS Beta 2 and noticed that the interface was lagging. I checked the System Settings / Software & Updates / Additional Drivers and see InnoTek Systemberatung GmbH: Virtual Guest Service 'This device is not working.'

I'm using Ubuntu 13.10 (up to date) as the Host OS.


Ubuntu 14.04 LTS Beta 2.jpg Download (183.2 KB) - added by Matthew Lenz 7 years ago.

Change History

Changed 7 years ago by Matthew Lenz

comment:1 Changed 7 years ago by Matthew Lenz

The Guest Services install process produced no errors at all and I restarted the virtual machine after installation of the guest services.

comment:2 Changed 7 years ago by Matthew Lenz

Actually, it appears that enabling 3D acceleration in the VM settings has fixed the problem. You can close unless this wasn't intended.

Last edited 7 years ago by Matthew Lenz (previous) (diff)

comment:3 Changed 7 years ago by frank

Well, it is suppoesd to also work with 3D acceleration disabled in the VM settings, therefore I will keep this ticket open.

comment:4 Changed 7 years ago by frank

  • Status changed from new to closed
  • Resolution set to worksforme

Actually I mis-read. Recent Ubuntu guests are indeed slow with 3D disabled but that's normal and we can't change much there.

comment:5 Changed 5 years ago by pvopvo

I face this issue as well, host: windows 8.1, guest ubuntu 14.04, Lenovo Ideapad Yoga 2. no matter if 3d acceleration is enabled or disabled, the Updates / Additional Drivers > InnoTek Systemberatung GmbH tells: Virtual Guest Service 'This device is not working

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