Unable to restore saved state after sleeping host

[Kiran Otter]

Windows 7 x64 host, Windows 7 x64 guest, VirtualBox 4.3.6 r91406

If I save the state of the guest, and then put the host PC to sleep, when I wake it back up and attempt to resume the guest, I get:

Failed to open a session for the virtual machine Win7. Failed to load unit 'pgm' (Verr_SSM_INTEGRITY_REC_TERM_CRC).

The details are:

Result Code: E_FAIL (0x80004005) Component: Console Interface: IConsole {8ab7c520-2442-4b66-8d74-4ff1e195d2b6}

If I shut down the host and reboot, I can then resume the guest from it's saved state.

This is repeatable every time. I saw another ticket from months (years?) ago with the same issue; it's how I knew to reboot in order to be able to resume the saved state.

[Frank Mehnert]

Please attach the following:

1. The VBox.log file of the VM session which you saved before you put your host into sleep.
2. The VBox.log file of the VM session when you tried to load your VM from a saved state after your host woke up from sleep.

My suspicion is the following: I guess that your BIOS has a bug and does not properly restore VT-x after you wake up your PC from sleep. In that case only a BIOS update could help.

[Kiran Otter]

Frank, thank you for replying, and sorry for the delay in responding; I thought I would get an email or something if someone replied and didn't.

You know when your car makes an odd noise and you take to a mechanic, but when you're there, it stops making that noise? For the life of me I can't reproduce the problem now. I don't know what has changed. I haven't added or removed any programs, the only updates to Windows were for the antivirus, and I haven't changed anything about the guest OS either. But I've tried to reproduce the error 6 times this morning and it won't fail to resume the guest.

So for the time being, it seems to be resolved. Thank you for your help.

[Frank Mehnert]

Thanks for this information! Feel free to reopen the ticket if you experience the problem again.

[Edmund Laugasson]

VirtualBox 6.1.4 Linux Mint 19.3 MATE, 64-bit

Error message:

Failed to open a session for the virtual machine E-post ja failid (LM19).

Failed to load unit 'pgm' (VERR_SSM_INTEGRITY_REC_TERM_CRC).

Result Code: NS_ERROR_FAILURE (0x80004005)
Component: ConsoleWrap
Interface: IConsole {872da645-4a9b-1727-bee2-5585105b9eed}

See also attached log files. Attached files are splitted into 512K but can be joined together:

cat xaa xab xac xad > vbox.log

[Edmund Laugasson]

part 1, VirtualBox 6.1.4 with 64-bit Linux Mint 19.3 MATE both host and guest with all updates

[Edmund Laugasson]

part 2, VirtualBox 6.1.4 with 64-bit Linux Mint 19.3 MATE both host and guest with all updates

[Edmund Laugasson]

part 3, VirtualBox 6.1.4 with 64-bit Linux Mint 19.3 MATE both host and guest with all updates

[Edmund Laugasson]

part 4, VirtualBox 6.1.4 with 64-bit Linux Mint 19.3 MATE both host and guest with all updates

[Edmund Laugasson]

Attached files are splitted into 512K but can be joined together:

cat xaa xab xac xad > vbox.log