VirtualBox

Ticket #12415 (reopened defect)

Opened 17 months ago

Last modified 8 weeks ago

osx installation of 4.3.4-91027 fails

Reported by: guivho Owned by:
Priority: major Component: installer
Version: VirtualBox 4.3.4 Keywords:
Cc: Guest type: all
Host type: Mac OS X

Description

At the end of the installation it states that it failed.

See the attached screenshot.

Please advise

Attachments

Untitled.tiff Download (166.7 KB) - added by guivho 17 months ago.
Oracle_VMware_installation_error_log.txt Download (18.8 KB) - added by nasowah 8 weeks ago.
Oracle_VMware_installation_error_log.2.txt Download (18.8 KB) - added by nasowah 8 weeks ago.

Change History

Changed 17 months ago by guivho

comment:1 Changed 17 months ago by galitsyn

The screenshot gives no information about failure reason. Could you please attach installation log (<CMD>+<L> when installer window indicates the error)?

comment:2 Changed 17 months ago by guivho

Dec 1 11:44:34 zac.local installd[27447]: PackageKit: ----- Begin install ----- Dec 1 11:44:52 zac.local installd[27447]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “VirtualBox.pkg”." UserInfo=0x7fe1b58025d0 {NSFilePath=./postflight, NSURL= file://localhost/Volumes/VirtualBox%201/VirtualBox.pkg#VBoxKEXTs.pkg, PKInstallPackageIdentifier=org.virtualbox.pkg.vboxkexts, NSLocalizedDescription=An error occurred while running scripts from the package “VirtualBox.pkg”.} {

NSFilePath = "./postflight"; NSLocalizedDescription = "An error occurred while running scripts from the package \U201cVirtualBox.pkg\U201d."; NSURL = " file://localhost/Volumes/VirtualBox%201/VirtualBox.pkg#VBoxKEXTs.pkg"; PKInstallPackageIdentifier = "org.virtualbox.pkg.vboxkexts";

}

Dec 1 11:44:52 zac.local Installer[35436]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. Dec 1 11:44:52 zac.local Installer[35436]: Displaying 'Install Failed' UI. Dec 1 11:44:52 zac.local Installer[35436]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

comment:3 Changed 17 months ago by guivho

Dec 1 11:44:34 zac.local installd[27447]: PackageKit: ----- Begin install -----

Dec 1 11:44:52 zac.local installd[27447]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “VirtualBox.pkg”." UserInfo=0x7fe1b58025d0 {NSFilePath=./postflight, NSURL= file://localhost/Volumes/VirtualBox%201/VirtualBox.pkg#VBoxKEXTs.pkg, PKInstallPackageIdentifier=org.virtualbox.pkg.vboxkexts, NSLocalizedDescription=An error occurred while running scripts from the package “VirtualBox.pkg”.} {

NSFilePath = "./postflight"; NSLocalizedDescription = "An error occurred while running scripts from the package \U201cVirtualBox.pkg\U201d."; NSURL = " file://localhost/Volumes/VirtualBox%201/VirtualBox.pkg#VBoxKEXTs.pkg"; PKInstallPackageIdentifier = "org.virtualbox.pkg.vboxkexts";

}

Dec 1 11:44:52 zac.local Installer[35436]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

Dec 1 11:44:52 zac.local Installer[35436]: Displaying 'Install Failed' UI.

Dec 1 11:44:52 zac.local Installer[35436]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

comment:4 Changed 17 months ago by galitsyn

Seems there is a problem with installing kernel extensions. Could you please attach /var/log/system.log? Btw, what OS X version do you use?

comment:5 Changed 17 months ago by guivho

Seems something was messed up in my maverick session. I logged out, logged back in and installation went flawless.

Sorry for the noise and thanks for your prompt and appreciated attention.

Guido

comment:6 Changed 17 months ago by galitsyn

  • Status changed from new to closed
  • Resolution set to invalid

No problem. Closing as invalid.

Changed 8 weeks ago by nasowah

Changed 8 weeks ago by nasowah

comment:7 Changed 8 weeks ago by nasowah

  • Status changed from closed to reopened
  • Resolution invalid deleted

Hello team,

Am encountering the same issue as reported earlier by guivho. Am running OS X Mavericks 13" 8GB Memory 256GB SSD.

When I initially encountered this issue, i restarted and later logged out of my system when ever issue got encountered but issue still persisted. Pls find below an extract from the logs below:

System name replaced with :: [hidden system name]

======== Start of Extract ==============

Feb 26 14:25:29 [hidden system name] installd[626]: PackageKit: ----- Begin install -----
Feb 26 14:25:29 [hidden system name] installd[626]: PackageKit: request=PKInstallRequest <3 packages, destination=/>
Feb 26 14:25:29 [hidden system name] installd[626]: PackageKit: packages=(
            "PKLeopardPackage <file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VBoxKEXTs.pkg>",
            "PKLeopardPackage <file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VirtualBox.pkg>",
            "PKLeopardPackage <file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VirtualBoxCLI.pkg>"
        )
Feb 26 14:25:29 [hidden system name] installd[626]: PackageKit: Extracting file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VBoxKEXTs.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/ED925378-D95E-45A8-B286-366FD241A4B7.activeSandbox/Root/Library/Application Support/VirtualBox, uid=0)
Feb 26 14:25:29 [hidden system name] installd[626]: PackageKit: Extracting file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VirtualBox.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/ED925378-D95E-45A8-B286-366FD241A4B7.activeSandbox/Root/Applications, uid=0)
Feb 26 14:25:30 [hidden system name] installd[626]: PackageKit: Extracting file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VirtualBoxCLI.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/ED925378-D95E-45A8-B286-366FD241A4B7.activeSandbox/Root/usr/bin, uid=0)
Feb 26 14:25:30 [hidden system name] installd[626]: PackageKit: prevent user idle system sleep
Feb 26 14:25:30 [hidden system name] installd[626]: PackageKit: suspending backupd


25100	Feb 26 14:25:31 [hidden system name] installd[626]: ./postflight: Register file extensions for "stephenn"
Feb 26 14:25:31 [hidden system name] installd[626]: ./postflight: sudo: sorry, you must have a tty to run sudo
Feb 26 14:25:31 [hidden system name] install_monitor[925]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Feb 26 14:25:32 [hidden system name] installd[626]: PackageKit: releasing backupd
Feb 26 14:25:32 [hidden system name] installd[626]: PackageKit: allow user idle system sleep
Feb 26 14:25:32 [hidden system name] installd[626]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “VirtualBox.pkg”." UserInfo=0x7ff81a61a960 {NSFilePath=./postflight, NSURL=file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VirtualBox.pkg, PKInstallPackageIdentifier=org.virtualbox.pkg.virtualbox, NSLocalizedDescription=An error occurred while running scripts from the package “VirtualBox.pkg”.} {
            NSFilePath = "./postflight";
            NSLocalizedDescription = "An error occurred while running scripts from the package \U201cVirtualBox.pkg\U201d.";
            NSURL = "file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VirtualBox.pkg";
            PKInstallPackageIdentifier = "org.virtualbox.pkg.virtualbox";
        }
Feb 26 14:25:32 [hidden system name] Installer[908]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “VirtualBox.pkg”." UserInfo=0x7fbaa515e9f0 {NSFilePath=./postflight, NSURL=file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VirtualBox.pkg, PKInstallPackageIdentifier=org.virtualbox.pkg.virtualbox, NSLocalizedDescription=An error occurred while running scripts from the package “VirtualBox.pkg”.}
Feb 26 14:25:32 [hidden system name] installd[626]: PackageKit: Running idle tasks
Feb 26 14:25:32 [hidden system name] installd[626]: PackageKit: Removing client PKInstallDaemonClient pid=908, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Feb 26 14:25:32 [hidden system name] installd[626]: PackageKit: Done with sandbox removals
Feb 26 14:25:33 [hidden system name] Installer[908]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Feb 26 14:25:33 [hidden system name] Installer[908]: IFDInstallController A2F30AC0 state = 8
Feb 26 14:25:33 [hidden system name] Installer[908]: Displaying 'Install Failed' UI.
Feb 26 14:25:33 [hidden system name] Installer[908]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'. 

======== End of Extract ============

Kindly assist / advice on how to resolve this.

Thank you.

Last edited 8 weeks ago by nasowah (previous) (diff)

comment:8 Changed 8 weeks ago by frank

Which version of VirtualBox are you trying to install?

comment:9 Changed 8 weeks ago by galitsyn

I'd like to add that this is not the same issue. Since you have the following in installation log, I'd suggest you to check your system:

Feb 26 14:25:31 [hidden system name] installd[626]: ./postflight: Register file extensions for "username"
Feb 26 14:25:31 [hidden system name] installd[626]: ./postflight: sudo: sorry, you must have a tty to run sudo
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