VirtualBox

Ticket #12415 (reopened defect)

Opened 15 months ago

Last modified 22 hours ago

osx installation of 4.3.4-91027 fails

Reported by: guivho Owned by:
Priority: major Component: installer
Version: VirtualBox 4.3.4 Keywords:
Cc: Guest type: all
Host type: Mac OS X

Description

At the end of the installation it states that it failed.

See the attached screenshot.

Please advise

Attachments

Untitled.tiff Download (166.7 KB) - added by guivho 15 months ago.
Oracle_VMware_installation_error_log.txt Download (18.8 KB) - added by nasowah 22 hours ago.
Oracle_VMware_installation_error_log.2.txt Download (18.8 KB) - added by nasowah 22 hours ago.

Change History

Changed 15 months ago by guivho

comment:1 Changed 15 months ago by galitsyn

The screenshot gives no information about failure reason. Could you please attach installation log (<CMD>+<L> when installer window indicates the error)?

comment:2 Changed 15 months ago by guivho

Dec 1 11:44:34 zac.local installd[27447]: PackageKit: ----- Begin install ----- Dec 1 11:44:52 zac.local installd[27447]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “VirtualBox.pkg”." UserInfo=0x7fe1b58025d0 {NSFilePath=./postflight, NSURL= file://localhost/Volumes/VirtualBox%201/VirtualBox.pkg#VBoxKEXTs.pkg, PKInstallPackageIdentifier=org.virtualbox.pkg.vboxkexts, NSLocalizedDescription=An error occurred while running scripts from the package “VirtualBox.pkg”.} {

NSFilePath = "./postflight"; NSLocalizedDescription = "An error occurred while running scripts from the package \U201cVirtualBox.pkg\U201d."; NSURL = " file://localhost/Volumes/VirtualBox%201/VirtualBox.pkg#VBoxKEXTs.pkg"; PKInstallPackageIdentifier = "org.virtualbox.pkg.vboxkexts";

}

Dec 1 11:44:52 zac.local Installer[35436]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. Dec 1 11:44:52 zac.local Installer[35436]: Displaying 'Install Failed' UI. Dec 1 11:44:52 zac.local Installer[35436]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

comment:3 Changed 15 months ago by guivho

Dec 1 11:44:34 zac.local installd[27447]: PackageKit: ----- Begin install -----

Dec 1 11:44:52 zac.local installd[27447]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “VirtualBox.pkg”." UserInfo=0x7fe1b58025d0 {NSFilePath=./postflight, NSURL= file://localhost/Volumes/VirtualBox%201/VirtualBox.pkg#VBoxKEXTs.pkg, PKInstallPackageIdentifier=org.virtualbox.pkg.vboxkexts, NSLocalizedDescription=An error occurred while running scripts from the package “VirtualBox.pkg”.} {

NSFilePath = "./postflight"; NSLocalizedDescription = "An error occurred while running scripts from the package \U201cVirtualBox.pkg\U201d."; NSURL = " file://localhost/Volumes/VirtualBox%201/VirtualBox.pkg#VBoxKEXTs.pkg"; PKInstallPackageIdentifier = "org.virtualbox.pkg.vboxkexts";

}

Dec 1 11:44:52 zac.local Installer[35436]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

Dec 1 11:44:52 zac.local Installer[35436]: Displaying 'Install Failed' UI.

Dec 1 11:44:52 zac.local Installer[35436]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

comment:4 Changed 15 months ago by galitsyn

Seems there is a problem with installing kernel extensions. Could you please attach /var/log/system.log? Btw, what OS X version do you use?

comment:5 Changed 15 months ago by guivho

Seems something was messed up in my maverick session. I logged out, logged back in and installation went flawless.

Sorry for the noise and thanks for your prompt and appreciated attention.

Guido

comment:6 Changed 15 months ago by galitsyn

  • Status changed from new to closed
  • Resolution set to invalid

No problem. Closing as invalid.

Changed 22 hours ago by nasowah

Changed 22 hours ago by nasowah

comment:7 Changed 22 hours ago by nasowah

  • Status changed from closed to reopened
  • Resolution invalid deleted

Hello team,

Am encountering the same issue as reported earlier by guivho. Am running OS X Mavericks 13" 8GB Memory 256GB SSD.

When I initially encountered this issue, i restarted and later logged out of my system when ever issue got encountered but issue still persisted. Pls find below an extract from the logs below:

System name replaced with :: [hidden system name]

======== Start of Extract ==============

Feb 26 14:25:29 [hidden system name] installd[626]: PackageKit: ----- Begin install -----
Feb 26 14:25:29 [hidden system name] installd[626]: PackageKit: request=PKInstallRequest <3 packages, destination=/>
Feb 26 14:25:29 [hidden system name] installd[626]: PackageKit: packages=(
            "PKLeopardPackage <file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VBoxKEXTs.pkg>",
            "PKLeopardPackage <file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VirtualBox.pkg>",
            "PKLeopardPackage <file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VirtualBoxCLI.pkg>"
        )
Feb 26 14:25:29 [hidden system name] installd[626]: PackageKit: Extracting file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VBoxKEXTs.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/ED925378-D95E-45A8-B286-366FD241A4B7.activeSandbox/Root/Library/Application Support/VirtualBox, uid=0)
Feb 26 14:25:29 [hidden system name] installd[626]: PackageKit: Extracting file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VirtualBox.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/ED925378-D95E-45A8-B286-366FD241A4B7.activeSandbox/Root/Applications, uid=0)
Feb 26 14:25:30 [hidden system name] installd[626]: PackageKit: Extracting file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VirtualBoxCLI.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/ED925378-D95E-45A8-B286-366FD241A4B7.activeSandbox/Root/usr/bin, uid=0)
Feb 26 14:25:30 [hidden system name] installd[626]: PackageKit: prevent user idle system sleep
Feb 26 14:25:30 [hidden system name] installd[626]: PackageKit: suspending backupd


25100	Feb 26 14:25:31 [hidden system name] installd[626]: ./postflight: Register file extensions for "stephenn"
Feb 26 14:25:31 [hidden system name] installd[626]: ./postflight: sudo: sorry, you must have a tty to run sudo
Feb 26 14:25:31 [hidden system name] install_monitor[925]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Feb 26 14:25:32 [hidden system name] installd[626]: PackageKit: releasing backupd
Feb 26 14:25:32 [hidden system name] installd[626]: PackageKit: allow user idle system sleep
Feb 26 14:25:32 [hidden system name] installd[626]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “VirtualBox.pkg”." UserInfo=0x7ff81a61a960 {NSFilePath=./postflight, NSURL=file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VirtualBox.pkg, PKInstallPackageIdentifier=org.virtualbox.pkg.virtualbox, NSLocalizedDescription=An error occurred while running scripts from the package “VirtualBox.pkg”.} {
            NSFilePath = "./postflight";
            NSLocalizedDescription = "An error occurred while running scripts from the package \U201cVirtualBox.pkg\U201d.";
            NSURL = "file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VirtualBox.pkg";
            PKInstallPackageIdentifier = "org.virtualbox.pkg.virtualbox";
        }
Feb 26 14:25:32 [hidden system name] Installer[908]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “VirtualBox.pkg”." UserInfo=0x7fbaa515e9f0 {NSFilePath=./postflight, NSURL=file://localhost/Volumes/VirtualBox/VirtualBox.pkg#VirtualBox.pkg, PKInstallPackageIdentifier=org.virtualbox.pkg.virtualbox, NSLocalizedDescription=An error occurred while running scripts from the package “VirtualBox.pkg”.}
Feb 26 14:25:32 [hidden system name] installd[626]: PackageKit: Running idle tasks
Feb 26 14:25:32 [hidden system name] installd[626]: PackageKit: Removing client PKInstallDaemonClient pid=908, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Feb 26 14:25:32 [hidden system name] installd[626]: PackageKit: Done with sandbox removals
Feb 26 14:25:33 [hidden system name] Installer[908]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Feb 26 14:25:33 [hidden system name] Installer[908]: IFDInstallController A2F30AC0 state = 8
Feb 26 14:25:33 [hidden system name] Installer[908]: Displaying 'Install Failed' UI.
Feb 26 14:25:33 [hidden system name] Installer[908]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'. 

======== End of Extract ============

Kindly assist / advice on how to resolve this.

Thank you.

Last edited 22 hours ago by nasowah (previous) (diff)

comment:8 Changed 22 hours ago by frank

Which version of VirtualBox are you trying to install?

comment:9 Changed 22 hours ago by galitsyn

I'd like to add that this is not the same issue. Since you have the following in installation log, I'd suggest you to check your system:

Feb 26 14:25:31 [hidden system name] installd[626]: ./postflight: Register file extensions for "username"
Feb 26 14:25:31 [hidden system name] installd[626]: ./postflight: sudo: sorry, you must have a tty to run sudo
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