Ticket #11908 (new defect)
Opened 8 months ago
Event Log 6008 The previous system shutdown was unexpected.
|Reported by:||Kishok||Owned by:|
OS : Windows 2008 R2 32-bit SP1
Server has shutdown unexpectedly, perform a helth check and server looks normal. All got the below critical error.
Microsoft-Windows-Kernel-Power 41 The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Error 04/06/2013 5:41:03 Microsoft-Windows-WER-SystemErrorReporting 1001 None The computer has rebooted from a bugcheck. The bugcheck was: 0x00000101 (0x0000000000000030, 0x0000000000000000, 0xfffff880009b8180, 0x0000000000000001). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 060413-784078-01.
I've analysis the memory dump file and stated as processor when into hung mode. The PRCB address of the hung processor.
Please advise, many thanks