VirtualBox

Opened 13 years ago

Closed 8 years ago

#10035 closed defect (obsolete)

Windows 7 guest crashes when using Adobe Lightroom

Reported by: carsten Owned by:
Component: other Version: VirtualBox 4.1.6
Keywords: lightroom Cc: carsten@…
Guest type: Windows Host type: other

Description (last modified by aeichner)

Windows 7 crashes when using the Lightroom 3.6 Healing Brush as soon as you move the cursor over the image, when this tool is selected.

It's reproducable with every picture and a clean Windows 7 installation. I'm not sure, but this could be introduced with the 3.6 update...

Once this crash occurs, Windows wouldn't start the next time. Running the startup repair assistant doesn't show any problems, but starts again. If you don't run the tool, Windows freezes on startup.

Attachments (1)

Windows 7 neu-2011-12-16-20-05-21.log (75.8 KB ) - added by carsten 13 years ago.

Download all attachments as: .zip

Change History (4)

comment:1 by Dave F, 13 years ago

I have a very similar problem:

I am using Windows 7 (64 bit) as the guest OS on a Linux host OS. I am using VirtualBox v4.1.12 (with the extension pack). I have installed Lightroom 4.0 on the guest OS. When I try to use the "red eye removal" tool, the Windows guest completely locks up as soon as I drag my cursor onto the image. I am forced to do a "hard reboot" on the VM.

Does anyone else have information regarding this? I will try to attach a VirtualBox log output, when I get home tonight.

Last edited 13 years ago by Dave F (previous) (diff)

comment:2 by Dave F, 12 years ago

I was able to resolve this. Initially I was trying to use an OEM recovery disk that came with my laptop to install Windows 7 as the guest OS. Unfortunately that version of Windows 7 is only intended for the laptop that it came with. So I got a copy of genuine Windows 7 (professional), and installed that as the guest OS. I installed Lightroom 4 on the new OS, and now everything works great!

I should also point out that the genuine copy of Windows 7 is 32bit, and the OEM version of windows is 64bit. I'm not not sure this difference contributed to the error or not.

Those are the only things I changed to get Lightroom 4 to work in a Windows 7 guest in VirtualBox. I Hope this information helps anyone else that was having trouble.

comment:3 by aeichner, 8 years ago

Description: modified (diff)
Resolution: obsolete
Status: newclosed

Please reopen if still relevant with a recent VirtualBox release.

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