VirtualBox

Opened 15 years ago

Closed 10 years ago

#3385 closed defect (obsolete)

unpleasant installation experience ==> Fixed in 2.1.4

Reported by: Markus Elfring Owned by:
Component: installer Version: VirtualBox 2.1.2
Keywords: Cc:
Guest type: other Host type: Windows

Description (last modified by Frank Mehnert)

Yesterday I tried to install the current software release.

I was surprised by the error message "IRQL_NOT_LESS_OR_EQUAL" on a blue screen during its processing.
STOP: 0x0000000A (0x1CC41888, 0x0000001C, 0x00000000, 0x80502CC7)

My Windows XP (SP 3) notified me by a "Genuine Advantage" component after the reboot that too many hardware changes happened so that I need to activate it. (I find this strange because I thought that my operating system instance was installed from an OEM DVD with a volume licence.) The requested activation failed. But I noticed that my network connection was unexpectedly broken. Then I discovered that the device manager showed new entries for network devices with "VirtualBox" in their names. These two entries had got exclamation marks in front of them.

I started the VirtualBox installer again. It noticed that a previous installation was not completed. It asked me if some actions should be undone. I accepted this. The installation procedure was shortly finished after this tweak.

My network connection worked again after a reboot so that my Windows could also be successfully reactivated. The VirtualBox network devices disappeared from the display in the device manager.

Change History (7)

in reply to:  description comment:1 by misha, 15 years ago

Replying to elfring:

Did you have a previous VBox release installed on your system when the installation failed?

Could you attach a minidump for the fail you observed? It should reside under <windir>\Minidump\ , the file named "Mini<the date>-<sequence number>.dmp

comment:2 by Markus Elfring, 15 years ago

VirtualBox 2.1.2 was previously installed.

A minidump was not stored.

comment:3 by misha, 15 years ago

Resolution: fixed
Status: newclosed
Summary: unpleasant installation experienceunpleasant installation experience ==> Fixed in 2.1.4
Version: VirtualBox 2.1.4VirtualBox 2.1.2

I suppose this was a 2.1.2 uninstall issue. Please reopen if you see this with 2.1.4 uninstall/install again.

comment:4 by Markus Elfring, 15 years ago

Resolution: fixed
Status: closedreopened

I was surprised by the error message "IRQL_NOT_LESS_OR_EQUAL" on a blue screen during an installation try for the release 2.2.2 once again.
STOP: 0x0000000A ...

A minidump was not stored.

comment:5 by MrX1980, 15 years ago

Please try it with v3.0.0 again.

comment:6 by Markus Elfring, 15 years ago

I have tried this release already.

Would you like to see the entry "VirtualBox Bridged Networking Driver Miniport" in the device manager also be working? Will this component also be updated?

comment:7 by Frank Mehnert, 10 years ago

Description: modified (diff)
Resolution: obsolete
Status: reopenedclosed
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