VirtualBox

Ticket #2202 (new defect)

Opened 1 year ago

Last modified 1 day ago

Sony eBook software

Reported by: iwsbarker Assigned to:
Priority: major Component: other
Version: VirtualBox 2.0.0 Keywords:
Cc: Guest type: Windows
Host type: Linux

Description

The Sony eBook software will not run in WindowsXP in Virtualbox. I have tried VirtualBox 1.6.4, 1.6.6, and the current 2.0 release, as well as WindowsXP SP2 and SP3. The software installs fine, but when trying to run, it appears in the task list for a second or two and disappears, with no visible effects. The software runs fine on WindowsXP running natively on hardware, and runs fine in WindowsXP in VMWare Server 1.06. I can only assume it is trying to access some hardware component that VirtualBox is not emulating "correctly" (whatever Sony assumes to be "correct"). I'm attaching my VBox.log file, as well as the eBook software install package.

Attachments

VBox.log (50.7 kB) - added by iwsbarker on 2008-09-11 23:48:15.

Change History

2008-09-11 23:48:15 changed by iwsbarker

  • attachment VBox.log added.

2008-09-11 23:51:31 changed by iwsbarker

The installer file is too large to attach to the ticket. It can be downloaded from http://ebookstore.sony.com/downloadclient.html

(in reply to: ↑ description ) 2008-09-16 23:03:10 changed by dcajacob

I have the same problem. I will try to post a log file as well. I suspect that the issue may have something to do with networking. Perhaps one has to run bridged networking? This is the only application I have found that does not work!

Replying to iwsbarker:

The Sony eBook software will not run in WindowsXP in Virtualbox. I have tried VirtualBox 1.6.4, 1.6.6, and the current 2.0 release, as well as WindowsXP SP2 and SP3. The software installs fine, but when trying to run, it appears in the task list for a second or two and disappears, with no visible effects. The software runs fine on WindowsXP running natively on hardware, and runs fine in WindowsXP in VMWare Server 1.06. I can only assume it is trying to access some hardware component that VirtualBox is not emulating "correctly" (whatever Sony assumes to be "correct"). I'm attaching my VBox.log file, as well as the eBook software install package.

(in reply to: ↑ description ) 2008-09-16 23:04:45 changed by dcajacob

I also tried installing an older version of the library software. Same results.

2008-09-16 23:05:55 changed by iwsbarker

I tried bridged, NAT, and host-only networking - none changed the result (ie. software fails to run).

2008-09-23 15:16:44 changed by dcajacob

I verified that the software does work in a VMWare virtual machine running Windows XP. This error seems to be tied to VirtualBox somehow. Weird and disappointing...

2008-09-30 20:53:42 changed by ndrake

I also have this issue. Could it be USB related? The Sony Reader connects via USB. Perhaps the library software installs some kind of driver for the Reader that doesn't work in VirtualBox?

2008-11-19 23:57:35 changed by zemon

I am having this problem, too. The guest is XP Pro running on VB 2.0.4 on an Ubuntu 8.04 host. The Sony PRS-505 is not connected (does not need to be to start the eBook Library software) so this is not a USB problem.

2008-12-17 16:53:06 changed by iwsbarker

Just tried this in VirtualBox 2.1, and unfortunately the bug has not been fixed in the new version.

2008-12-18 10:15:48 changed by frank

Could you check if running the VM with VT-x enabled changes anything for you?

2008-12-18 13:34:32 changed by iwsbarker

No change with VT-x enabled.

2009-01-11 22:40:49 changed by j3clark

I was downloading the current version of VirtualBox, but after seeing this I guess I will wait.

2009-01-22 18:02:45 changed by iwsbarker

Regrettably, version 2.1.2 still does not fix this bug, with or without VT-x enabled.

2009-01-23 15:15:08 changed by dafydd

There's a thread on the VB forum site about this issue here. I have the same issue, using VB 2.1.2.

(follow-up: ↓ 15 ) 2009-03-01 22:17:05 changed by sgbirch

Same problem here, since the Sony software doenst work under VB I cannot access the sony bookshop.

This sucks. The sony reader works well with Linux but DRM means it can only be used with free ebooks.

In other words, unless you have dual boot (I dont) you cannot purchase books for the reader, there is no way of loading them. I have a credit card in hand and a list of books I wish to buy. But I cant get them into the Sony Book Reader.

I guess that makes sense to some Sony exec somewhere.

Beats me though.

(in reply to: ↑ 14 ) 2009-03-13 08:01:30 changed by user66

Me too. Running VB 2.1.4. Sony Reader software (german version shipped this week) does not start. It's really annoying.

(follow-ups: ↓ 17 ↓ 18 ↓ 19 ) 2009-03-21 21:10:08 changed by zemon

Problem fixed, either by VirtualBox or Sony, I don't know which. I just tried again with the latest versions of VB and the eBook Library and all is well. I was able to download a free book from the bookstore and load it onto my PRS-505.

Host: Ubuntu 8.04
Guest: Windows XP Pro
VirtualBox: 2.1.4
Sony eBook Library: 2.5.00.09170

(in reply to: ↑ 16 ) 2009-03-24 21:11:02 changed by gowaddle

Could you post your VB settings? I'm running the latest VB and the sony digital library software and I still can't get it to run inside of VB :( Had to use my wife's Vista laptop to register my 505.

Replying to zemon:

Problem fixed, either by VirtualBox or Sony, I don't know which. I just tried again with the latest versions of VB and the eBook Library and all is well. I was able to download a free book from the bookstore and load it onto my PRS-505. Host: Ubuntu 8.04
Guest: Windows XP Pro
VirtualBox: 2.1.4
Sony eBook Library: 2.5.00.09170

(in reply to: ↑ 16 ) 2009-03-28 20:33:29 changed by job4031

I am running VB 2.1.4 on OS X 10.5.6 and have eBook Library 2.5.00.09170 and it is not working. I just purchased a PRS-700 which is detected correctly by WinXP Pro SP3, but the eBook Library software won't run. Any new news on this?

Thanks JD

Replying to zemon:

Problem fixed, either by VirtualBox or Sony, I don't know which. I just tried again with the latest versions of VB and the eBook Library and all is well. I was able to download a free book from the bookstore and load it onto my PRS-505. Host: Ubuntu 8.04
Guest: Windows XP Pro
VirtualBox: 2.1.4
Sony eBook Library: 2.5.00.09170

(in reply to: ↑ 16 ) 2009-04-01 00:17:20 changed by angel_negron

Uh, No workee. I too have VB 2.1.4 and eBook 2.5.00.09170 with no success. Please post VB setting. Thanks

Replying to zemon:

Problem fixed, either by VirtualBox or Sony, I don't know which. I just tried again with the latest versions of VB and the eBook Library and all is well. I was able to download a free book from the bookstore and load it onto my PRS-505. Host: Ubuntu 8.04 Guest: Windows XP Pro VirtualBox: 2.1.4 Sony eBook Library: 2.5.00.09170

(follow-up: ↓ 21 ) 2009-06-18 16:49:11 changed by iwsbarker

Can we get an update from the VirtualBox developers as to whether or not this bug is being addressed? It is still a problem in VirtualBox 2.2.4.

(in reply to: ↑ 20 ) 2009-06-18 17:56:31 changed by gowaddle

Replying to iwsbarker:

Can we get an update from the VirtualBox developers as to whether or not this bug is being addressed? It is still a problem in VirtualBox 2.2.4.

Not for me. I still can't get it to run.

(follow-up: ↓ 23 ) 2009-07-01 22:50:42 changed by iwsbarker

Finally, with VirtualBox 3.0, the application starts! I will have to test to see if I can actually load a book when I get home from work.

(in reply to: ↑ 22 ) 2009-09-16 02:37:47 changed by darobish

Replying to iwsbarker:

Finally, with VirtualBox 3.0, the application starts! I will have to test to see if I can actually load a book when I get home from work.

This is not working for me with VirtualBox 3.0.6 and eBook library 3.0. Which version of ebook library are you running?

(follow-up: ↓ 25 ) 2009-09-21 15:56:39 changed by iwsbarker

I have version 2.2.00.18100 installed, and it's working fine.

(in reply to: ↑ 24 ) 2009-10-03 14:29:14 changed by sgbirch

Using VB 3.0.6 I can run both Adobe Digital Editions and the eBook library. But neither of them see the PRS-505 Sony ebook device. Still cant buy books.

2009-10-06 18:54:45 changed by iwsbarker

VB 3.0.6 works fine for me. Just have to connect the USB device in the VB menus first.

2009-10-06 18:59:02 changed by iwsbarker

I also have this line in my fstab:

none /proc/bus/usb usbfs devgid=124,devmode=664 0 0

2009-11-06 09:34:14 changed by computermacgyver

I cannot find an earlier version of the Sony software than 3.0. I am running the latest VirtualBox (3.0.10) and cannot seem to get the Sony software to work at all. Is anyone aware of a location to get the older 2.2 version of the Sony software or of any progress on this issue?

Many thanks, Scott

2009-11-06 17:55:29 changed by iwsbarker

I've uploaded version 2.2.00.18100 to here:

http://mostlylinux.ca/downloads/eBook%20Library%20Installer%202.2.00.18100.exe

That version works for me.

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