= Frequently Asked Questions for end users (User FAQ) =

Here you can find common questions, frequently asked on the [wiki:"Community" VirtualBox mailing lists and IRC channel], along with their answers. Please consult this list every time you run into a problem that is not described in the [wiki:"Downloads" User Manual]. 

Note that we update the [http://www.virtualbox.org/manual/UserManual.html User Manual] on a regular basis, and information that first shows up on this page is moved to the User Manual regularly. As a result, please do check the User Manual also, especially the "Troubleshooting" section.

Also make sure to check whether you are running the latest version of !VirtualBox.

== General ==

 * !VirtualBox User Manual [/manual/ch12.html FAQ section]
 * !VirtualBox end user forum [http://forums.virtualbox.org/viewforum.php?f=23 Howtos and Tutorials]

== How to get help ==
Note that support for non-paying customers is done on a best-effort basis. Note further that as the reporter of a problem, it's your responsibility to provide accurate information. Below are key pieces of data you should provide when requesting help from a [http://www.virtualbox.org/wiki/Mailing_lists mailing list] or when reporting a bug in the [http://www.virtualbox.org/wiki/Bugtracker public bug tracker].

'''Environment:'''
 * Version of !VirtualBox installed (e.g. 3.1.2)
 * Type and version of the Host Operating System (e.g. openSUSE 11.2, Windows XP SP3, etc.)
 * Type and version of the Guest OS

'''Problem:'''
 * What are you trying to accomplish
 * What did you expect and what was the result?

'''Attempted Resolutions:'''
 * Have you searched the User Manual?
 * What have you attempted and what was the result of each attempt?

Do '''not''' post VBox.log files to a mailing list -- better open a bug report ([http://www.virtualbox.org/search?link&q=&ticket=on search] for existing bugs before!) and attach the VBox.log file there.