= How to enable logging for the .MSI host installer of !VirtualBox = There are two logs which are needed for an in-depth analysis: The installer log and the driver installation log of Windows itself. Please provide '''both logs''' when asked for them. = Cleaning Up = If you are experiencing installation problems on Windows hosts you might want to run the Microsoft Installer CleanUp Utility. It's available for free here: http://support.microsoft.com/kb/290301 It does '''not''' uninstall VirtualBox itself but provides a way to clean the registry from leftover data of former installation procedures. = Installer Log = == Automatic activation == To enable logging while installing !VirtualBox for Windows, start the installer executable (e.g. "VirtualBox-3.2.12-68302-Win.exe") with the additional parameter "-l". To do that, open a command line window, navigate to the directory which contains the installer executable and run {{{ VirtualBox--Win.exe -l }}} Note: Please make sure you substituted {{{ }}} with the right version string of your installer executable. == Manual activation == To manually enable logging in a persistent manner, do the following: 1. Click on Start -> {{{ Run ... }}} 2. Type in {{{ regedit.exe }}} and press Enter 3. Navigate to the key {{{ HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer }}} (left pane). If the key itself doesn't exist, just create it. 4. In the right pane, right click and choose {{{ New }}} -> {{{ String value }}} 5. Name the value {{{ Logging }}} 6. Double click on the new created {{{ Logging }}} value and set the value to {{{ voicewarmupx }}} 7. Close regedit.exe == How to retrieve the log files == After the steps above the !VirtualBox host installer should produce a log starting with '''MSI (e.g. "MSI4a6zha4.log"''') in your '''temporary directory''' the next time you're starting the installer. On 32-bit Windows XP, the temporary directory is usually located at {{{ C:\Documents and Settings\\Local Settings\Temp }}} On 64-bit Windows XP and on Windows Vista / Windows 7 it can be found at {{{ C:\Users\\AppData\Local\Temp }}} Be sure you're picking the most recent one by sorting the files by date! = Driver Installation Log = Enable logging in the registry: In key {{{ HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup }}} set/create a value called {{{ LogLevel }}} of the type {{{ DWORD }}} and set it to the hexadecimal value {{{ 4800FFFF }}}. This will enable the verbose driver logging. Either in {{{ C:\Windows }}} or in {{{ C:\Windows\Inf }}} you'll then find some logs called * setupapi.log * setupapi.app.log * setupapi.dev.log To be sure that '''only''' the needed information for !VirtualBox will be in these files, please '''delete''' (or rename) them '''before''' starting the !VirtualBox installation. After you ran the !VirtualBox installer please attach these logs in a compressed format (e.g. ZIP/RAR/...) to your bug report.