Changes between Version 83 and Version 84 of Bugtracker

Timestamp:

Sep 22, 2014 7:36:21 AM (10 years ago)

Author:

Michael Thayer

Comment:

Mentioned trying a test build before filing a bug report.

Bugtracker

@@ -11 +11 @@
 So bearing that in mind, there are a number of things you can do to '''improve the chances of getting your problem solved'''.
  * '''Do some research''' (e.g. using search engines, our [http://forums.virtualbox.org forums] and [search:?link&q=&ticket=on existing bug tickets]) before creating a ticket.  Your problem may well be known; someone (we or others) may have solved it or be working on a solution; you may find out enough to solve it yourself.
+ * Try out a [wiki:Testbuilds test build] to see if the problem has already been fixed.
  * You should find out and understand as much about the problem as possible before creating the ticket, so that you can create '''as clear, as complete and as concise''' a description as possible for whoever (us, someone else, yourself) attempts to fix the problem.  Consider using the forums to get help with this.
  * As many problems involve using '''software or operating systems with which we are not familiar''', or do not even have access to, with !VirtualBox, you can help us by using your own knowledge of the software and the help channels available for it to '''analyse the problem yourself''' and find out the simplest possible way to reproduce it.