VirtualBox

Ticket #9909 (closed defect: worksforme)

Opened 2 years ago

Last modified 2 years ago

RETURN: DriverPackageInstallW (0xA)

Reported by: gdnet Owned by:
Priority: major Component: installer
Version: VirtualBox 4.1.6 Keywords:
Cc: Guest type: Windows
Host type: Linux

Description

Virtual Guest Addition fail to install/upgrade on Windows 7 64 bits. I tried uninstalling the previous version but I then entered a world of pain since I had no mouse support and I still could not re-install.

Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Version: 4.1.6 (Rev 74713)
Previous version: 4.0.4 (Rev 70112)
Detected OS: Windows 7 (64-bit)
System Directory: C:\Windows\system32
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Extract: DIFxAPI.dll... 100%
Extract: VBoxDrvInst.exe... 100%
Extract: VBoxVideo.inf... 100%
Extract: VBoxVideo.cat... 100%
Extract: iexplore.ico... 100%
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Stopping VBoxService ...
Stopping VBoxService done.
Stopping VBoxTray ...
Stopping VBoxTray done.
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Extract: VBoxVideo.sys... 100%
Extract: VBoxDisp.dll... 100%
Extract: VBoxMouse.sys... 100%
Extract: VBoxMouse.inf... 100%
Extract: VBoxMouse.cat... 100%
Extract: VBoxGuest.sys... 100%
Extract: VBoxGuest.inf... 100%
Extract: VBoxGuest.cat... 100%
Extract: VBoxTray.exe... 100%
Extract: VBoxControl.exe... 100%
Extract: VBoxWHQLFake.exe... 100%
Output folder: C:\Windows\system32
Extract: VBoxService.exe... 100%
Create folder: C:\Users\ADMINI~1\AppData\Local\Temp\VBoxGuestAdditions\VBoxOGL
Extract: C:\Windows\system32\VBoxOGLarrayspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGLcrutil.dll... 100%
Extract: C:\Windows\system32\VBoxOGLerrorspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGLpackspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGLpassthroughspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGLfeedbackspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGL.dll... 100%
Create folder: C:\Users\ADMINI~1\AppData\Local\Temp\VBoxGuestAdditions\VBoxOGL32
Extract: C:\Windows\system32\VBoxOGLarrayspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGLcrutil.dll... 100%
Extract: C:\Windows\system32\VBoxOGLerrorspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGLpackspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGLpassthroughspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGLfeedbackspu.dll... 100%
Extract: C:\Windows\system32\VBoxOGL.dll... 100%
Extract: C:\Windows\system32\drivers\VBoxSF.sys... 100%
Skipped: C:\Windows\system32\VBoxMRXNP.dll
Extract: C:\Program Files\Oracle\VirtualBox Guest Additions\nseE8AC.tmp... 100%
Rename on reboot: C:\Program Files\Oracle\VirtualBox Guest Additions\nseE8AC.tmp->C:\Windows\system32\VBoxMRXNP.dll
Extract: C:\Windows\system32\VBoxHook.dll... 100%
Installing drivers ...
Output folder: C:\Program Files\Oracle\VirtualBox Guest Additions
Installing guest driver ...
Installing driver ...
INF-File: C:\Program Files\Oracle\VirtualBox Guest Additions\VBoxGuest.inf
(1) ENTER:  DriverPackageInstallW
(1) RETURN: DriverPackageInstallW  (0xA)
ERROR: The current Microsoft Windows version does not support this operation!
ERROR: Could not install files for Windows 2000 / XP / Vista! Installation aborted.

Change History

comment:1 Changed 2 years ago by frank

This error message is actually the text representation of ERROR_BAD_ENVIRONMENT. You can google for this error code, it seems that something is extremely broken in your Windows guest. I suggest to restore to an older restore point. I'm not aware of other similar reports.

comment:2 Changed 2 years ago by gdnet

I did a "sfc /SCANNOW" and indeed there were tons of errors. Windows could fix most of them and after that the Guest Addition install worked fine.

Thanks a lot Frank for your analysis.

Gilles

comment:3 Changed 2 years ago by frank

  • Status changed from new to closed
  • Resolution set to worksforme
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