Opened 13 years ago
Closed 12 years ago
#9629 closed defect (fixed)
BSOD when using Excel 2010 to access SSAS cubes
| Reported by: | Chris Waters | Owned by: | |
|---|---|---|---|
| Component: | guest additions | Version: | VirtualBox 4.1.2 |
| Keywords: | Cc: | ||
| Guest type: | Windows | Host type: | Windows |
Description
Using VirtualBox 4.1.2r73507. Host OS is Windows 7 SP1 x64. Guest OS is Windows Server 2008 R2. VBoxDisp.dll and VBoxVideo.sys are both product version 4.1.2.r73507.
In the VM, when I launch Microsoft Excel 2010, connect to a cube in a SQL Server Analysis Services database on the same VM, and attempt to add values to a pivot, the VM consistently hangs and generates a BSOD pointing to VBoxDisp.sys. I opened up a case with Microsoft Product Support; they examined the memory dump files and determined that VBoxDisp.sys is the culprit, also.
The Display Settings for the VM are 16Mb, 1 monitor, and no 3D nor 2D video acceleration.
The guest's C:\Windows\MEMORY.DMP file is 255MB.
This is my first VirtualBox bug post. I've attached a screenshot of the BSOD. I'm not sure what other files to add...nor how to obtain them. The page the minidump link (above) points to doesn't seem to provide any details as to what a "minidump" actually is. Appreciate any pointers as to what else I can provide to try to resolve this problem.
Attachments (2)
Change History (8)
by , 13 years ago
| Attachment: | VirtualBoxBSOD.png added |
|---|
follow-up: 2 comment:1 by , 13 years ago
comment:2 by , 13 years ago
BTW, I did *not* select "Direct3D Support (Experimental)" during the VirtualBox Guest Additions 4.1.2 Setup process within the guest.
by , 13 years ago
comment:3 by , 12 years ago
I haven't received any feedback on this defect ticket. What more can I do to help the VirtualBox team resolve this problem?
comment:4 by , 12 years ago
Sorry for delay. Did you try the most recent version of VBox 4.1.6 to see if the bug is fixed there?
If the bug is still present, I will need a crash dump to detect the problem. You can configure your system to generate a minidump that is quite small in size, and that you will be able to attach here.
comment:5 by , 12 years ago
Thanks, Misha. I installed VirtualBox 4.16, including the Guest Additions. Windows Server 2008 R2 no longer crashes when I manipulate pivots within Excel 2010. I believe this ticket can be marked as 'resolved'. Thank you!
comment:6 by , 12 years ago
| Resolution: | → fixed |
|---|---|
| Status: | new → closed |
Great to know, thanks for the feedback!
My apologies. My references to VBoxDisp.sys in my initial post should be to VBoxDisp.dll, instead.