VirtualBox

Ticket #9561 (new defect)

Opened 3 years ago

Last modified 3 years ago

Windows 7 guest freezing when using Java application

Reported by: AoS Owned by:
Priority: major Component: other
Version: VirtualBox 4.1.2 Keywords:
Cc: Guest type: Windows
Host type: Linux

Description

Hello,

I've been experiencing random VM freeze for a couple of months with different Virtualbox releases but have now been able to reproduce the problem --> the machine hangs when starting a specific Java/ASP application on the guest. Host is running Ubuntu 11.04 64 bit Guest is running Windows 7 64 bit

The symptom when the freeze occurs are the following:

  • VM unresponisve (mouse icon doesn't change, screen freezes, ...)
  • if I resize the window, the screen/display becomes "scrambled" (see screenshot)
  • Virtualbox log doesn't indicate anything when the system freezes
  • Only way to solve the issue is to power off/on the VM

I tried a couple of different things (like disabling 2D/3D acceleration, nested paging, ...) but without any success.

Attachments

Capture.png Download (35.0 KB) - added by AoS 3 years ago.
Screenshot when resizing window
Windows7-2011-09-06-11-15-40.log Download (92.3 KB) - added by AoS 3 years ago.
Vbox log (crash/freeze occured at 1:55 just before the resize)
vboxcrash1.jpeg Download (80.5 KB) - added by tanelorn26 3 years ago.
screen shot of the crash.
vboxcrash2.jpeg Download (95.5 KB) - added by tanelorn26 3 years ago.
screen shot of crash #2
vminfo.txt Download (3.3 KB) - added by tanelorn26 3 years ago.
vminfo run while in the screenshot was taken of crash #2
VBox.log.1 Download (92.1 KB) - added by tanelorn26 3 years ago.
this is thelog of crash #2

Change History

Changed 3 years ago by AoS

Screenshot when resizing window

Changed 3 years ago by AoS

Vbox log (crash/freeze occured at 1:55 just before the resize)

Changed 3 years ago by tanelorn26

screen shot of the crash.

comment:1 Changed 3 years ago by tanelorn26

I'm seeing the same issue, here is the output of my getinfo command

Name:            Windows_7
Guest OS:        Windows 7 (64 bit)
UUID:            558a94a8-c18c-4482-9710-75750dc36768
Config file:     /home/data/vm/Windows_7/Windows_7.vbox
Snapshot folder: /home/data/vm/Windows_7/Snapshots
Log folder:      /home/data/vm/Windows_7/Logs
Hardware UUID:   558a94a8-c18c-4482-9710-75750dc36768
Memory size:     3050MB
Page Fusion:     off
VRAM size:       128MB
CPU exec cap:    100%
HPET:            off
Chipset:         piix3
Firmware:        BIOS
Number of CPUs:  2
Synthetic Cpu:   off
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): DVD
Boot Device (2): HardDisk
Boot Device (3): Not Assigned
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          on
PAE:             off
Time offset:     0 ms
RTC:             local time
Hardw. virt.ext: on
Hardw. virt.ext exclusive: on
Nested Paging:   on
Large Pages:     off
VT-x VPID:       on
State:           powered off (since 2011-09-20T21:29:56.000000000)
Monitor count:   1
3D Acceleration: on
2D Video Acceleration: off
Teleporter Enabled: off
Teleporter Port: 0
Teleporter Address:
Teleporter Password:
Storage Controller Name (0):            IDE Controller
Storage Controller Type (0):            PIIX4
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  2
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
Storage Controller Name (1):            SATA Controller
Storage Controller Type (1):            IntelAhci
Storage Controller Instance Number (1): 0
Storage Controller Max Port Count (1):  30
Storage Controller Port Count (1):      1
Storage Controller Bootable (1):        on
IDE Controller (1, 0): /usr/share/virtualbox/VBoxGuestAdditions.iso (UUID: 00973f90-270b-4d9e-a2e0-4b2bd47e9894)
SATA Controller (0, 0): /home/data/vm/Windows_7.vdi (UUID: 36c32bb9-d91b-4824-9b66-37c4a7175534)
NIC 1:           MAC: 080027D6B5FF, Attachment: Bridged Interface 'eth0', Cable connected: on, Trace: off (file: none), Type: 82540EM, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: deny
NIC 2:           disabled
NIC 3:           disabled
NIC 4:           disabled
NIC 5:           disabled
NIC 6:           disabled
NIC 7:           disabled
NIC 8:           disabled
Pointing Device: PS/2 Mouse
Keyboard Device: PS/2 Keyboard
UART 1:          disabled
UART 2:          disabled
Audio:           enabled (Driver: ALSA, Controller: HDA)
Clipboard Mode:  Bidirectional
VRDE:            disabled
USB:             enabled

USB Device Filters:

<none>

Available remote USB devices:

<none>

Currently Attached USB Devices:

<none>

Shared folders:  <none>

VRDE Connection:    not active
Clients so far:     0

Guest:

Configured memory balloon size:      0 MB
OS type:                             Windows7_64
Additions run level:                 0

Guest Facilities:

No active facilities.

comment:2 Changed 3 years ago by tanelorn26

For what it's worth, my hardware is an HP Z400, with a single zeon quad core processor and 12G ram.

comment:3 Changed 3 years ago by AoS

I have the feeling that this is somehow linked to high network/disk load on either the guest or the host.

I have a backup running on the host (Ubuntu) at the moment and my guest crashed shortly after the backup started. Backup is still running and I'm unable to startup my guest properly (keeps freezing/hanging).

Changed 3 years ago by tanelorn26

screen shot of crash #2

Changed 3 years ago by tanelorn26

vminfo run while in the screenshot was taken of crash #2

Changed 3 years ago by tanelorn26

this is thelog of crash #2

comment:4 Changed 3 years ago by tanelorn26

I had the VM running all night but without running any applications on it, and it was fine in the morning.
I launched Lotus Notes, and it seemed ok. I launched the SameTime component of Lotus Notes, and as soon as I logged in, it froze..

I captured the log, a screenshot, and the output of vminfo. is there anything else I can submit that would be of use? in the meantime, I regrograded back to 4.0.10, (retro'ed the guest additions, and the extension pack as well)

I have to reinstall lotus notes, and get that set up again. once I do that, I think I'll be good. It doesn't

seem to matter what version of 4.1 I use, I get the same behavior. I'm not in a rush to upgrade, I just like to stay current. Thanks

comment:5 Changed 3 years ago by tanelorn26

for some added information, before I upgraded to 4.1x, I was using VBox 4.0.12 and in lotus notes, I would experience
short freezes of 3-10 seconds, but it usually came back. With 4.0.10 I have no short seizes. and things seem to be working
as expected. it's probably unrelated, but I figured another datapoint might be of use.

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